The Ballantyne, A Luxury Collection Hotel, Charlotte

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Dates

November 2025

December 2025

2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Parking available
Hot tub

Explore the area

10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

Place, The Amp Ballantyne
‪6 min walk‬
Place, Carowinds Theme Park
‪11 min drive‬
Place, SouthPark Mall
‪15 min drive‬
Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
‪21 min drive‬

Room options

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

Exceptional

33 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Exceptional

33 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed, Balcony

Exceptional

33 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

Wonderful

33 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

37 sq m
1 bedroom
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Park View

Exceptional

33 sq m
Park view
Sleeps 2
1 King Bed

Grand Room, 2 Queen Beds, Park View

Exceptional

33 sq m
Park view
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Balcony, Park View

Wonderful

33 sq m
Park view
Sleeps 4
2 Queen Beds

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

Wonderful

74 sq m
1 bedroom
Park view
Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed, Balcony, Park View

Exceptional

111 sq m
1 bedroom
Park view
Sleeps 2
1 King Bed

Cottage, 4 Bedrooms, Balcony

341 sq m
4 bedrooms
Sleeps 8
4 Double Beds

Grand Room, 1 King Bed, Balcony, Park View

Exceptional

33 sq m
Park view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Exceptional

33 sq m
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

33 sq m
Park view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

33 sq m
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

33 sq m
Park view
Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

33 sq m
Park view
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Park View (Hearing Accessible)

33 sq m
Park view
Sleeps 2
1 King Bed

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

74 sq m
Park view
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

33 sq m
Park view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Exceptional

33 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

33 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

33 sq m
Sleeps 2
1 King Bed

Similar properties

Spa
Pet-friendly
Free WiFi
Restaurant

includes taxes & fees

23 Nov - 24 Nov

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Suburban hotel with 2 indoor pools and a full-service spa

2 indoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.

The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Ballantyne, A Luxury Collection Hotel, Charlotte. During your stay, you're just a quick walk from The Amp Ballantyne. Free WiFi in public areas, a free area shuttle, and 2 indoor pools are available.

Free WiFi
Free RV/bus/truck parking
Enjoy American cuisine and garden views while dining at Gallery Restaurant
Continental breakfast served daily for a fee
Valet parking and self parking available for a fee
Take a swim in the seasonal outdoor and 2 indoor pools or soak in the hot tub
Treat yourself to hot stone massages, manicures and pedicures, or reflexology at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Just a 1-minute drive from The Amp Ballantyne and 14 minutes from SouthPark Mall
Free local-area shuttle service

As a guest of The Ballantyne, A Luxury Collection Hotel, Charlotte, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

29 meeting rooms and coworking spaces are available. Event space at this hotel measures 6230 square feet (579 square meters) and includes a conference center. A seasonal outdoor pool, a sauna, and a terrace are also featured at the luxury The Ballantyne, A Luxury Collection Hotel, Charlotte. A free area shuttle within 1 miles is available. Parking is available for a fee.

This 5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Gallery Restaurant - Overlooking the golf course and garden, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Ryal - Overlooking the golf course and garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Outdoor Pool Bar - Onsite bar. Open select days.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free area shuttle up to 1 miles
Free RV/bus/lorry parking on site
Uncovered parking on site (USD 20 per night; includes in/out privileges)
Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
3 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gallery Restaurant
Outdoor Pool Bar
The Ryal

Things to do

2 indoor pools
24-hour health club
Art gallery
Free bicycle rentals
Full-service spa
Games
Hot tub
Piano
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room
TV in common areas

Family friendly

2 indoor pools
Children's games
Free area shuttle
Grocery/convenience store
In-room cot
Playground
Pool gate
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

29 meeting rooms
Computer station
Conference centre (6,230 square foot of space)
Coworking space

Outdoors

Garden
Outdoor furniture
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

18 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
14 accessible parking spaces
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Handrails in stairways (91 centimetre high)
Hardwood flooring in public areas
Lever door handles
Lift (104 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Magnifying mirror
Pool hoist on site
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (107 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways (86 centimetre wide)

3 buildings
7 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2001
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
Reception hall
Rooftop garden
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Frette Italian sheets
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LED TV with premium cable channels
First-run films
Netflix
Pay films
Streaming services

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Office
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 50.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
Uncovered self parking fee: USD 20 per night (in/out privileges)
Uncovered valet parking fee: USD 30 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Guests will receive smart lock details. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will open in April and close in October.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection

Ballantyne Luxury Collection Charlotte

Ballantyne Luxury Collection Hotel

Ballantyne Luxury Collection Hotel Charlotte

The Ballantyne Hotel Charlotte

Ballantine Resort Charlotte

Ballantyne Hotel Charlotte

The Ballantyne A Luxury Collection Hotel

The Ballantyne a Luxury Collection Hotel Charlotte

The Ballantyne A Luxury Collection Hotel Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel

The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte

Choose dates to view prices

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View

Grand Room, 1 King Bed, Park View

View all photos for Grand Room, 2 Queen Beds, Park View

Grand Room, 2 Queen Beds, Park View

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Grand Room, 2 Queen Beds, Balcony, Park View

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

Executive Suite, 1 King Bed, Balcony, Park View

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

Presidential Suite, 1 King Bed, Balcony, Park View

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony

View all photos for Grand Room, 1 King Bed, Balcony, Park View

Grand Room, 1 King Bed, Balcony, Park View

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Deluxe Room, 2 Queen Beds (Hearing Accessible)

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

Grand Room, 1 King Bed, Park View (Hearing Accessible)

View all photos for Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

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About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in