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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Property amenity
BBQ/picnic Area
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1300 Carter St, Chattanooga, TN, 37402
  • Place, Chattanooga Convention Center
    ‪2 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪12 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(59 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

7.8 out of 10
Good
(70 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(10 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Suite, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Staybridge Suites Chattanooga Downtown - Convention Center by IHG. During your stay, you're just a quick walk from Chattanooga Convention Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Steps from Chattanooga Convention Center and 13 minutes by foot from Chattanooga Choo Choo Historic District
  • Pets welcome for a fee
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Stayed 3 nights in Jan 2026

6/10 Okay

Ken

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was such a mix! The breakfast was amazing and had options that I could have on my special diet. The room was clean when we arrived, though the place is somewhat dated. My big beef was that it appeared that no one vacuumed all week -- the same trash that was on the floors in the halls stayed there the whole time, even though I requested the staff to vacuum. We had to ask several times for toilet paper and finally went to the front desk to get a roll. There was no cleanup at all of our room either, though we did not put the magnet on the door that asked for "no" service. It appears to me that there is not enough cleaning staff. One morning, after the main dining area had cleared out (I was the only one in there), a girl vacuumed about a 10 foot area and then left, leaving trash all over the floor. I've never seen floors so dirty in any hotel we've stayed in.
Stayed 4 nights in Jan 2026

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities
No. Room had roaches. Called before was told they had a heated pool was not heated at all. Hot tub broke while there. Only good thing was the breakfast bar. Really need to step up their game and not lie to get people to book there
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was fresh but food was bland
Stayed 1 night in Jan 2026

4/10 Poor

Cassie

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was atrocious. First room, the bathroom light didn’t work. Moved to another room. That room had caution tape over the dishwasher. Bugs showing up constantly. Broken trim work, the outlet in the bathroom had black burn marks on it and the bathtub is beyond help.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, bed was comfortable and the staff was very friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Elydia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff ‼️
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with suggestions. Parking was onsite and convenient. The room was EXTREMELY clean. The only negatives would be the ice maker didn’t work (even after I turned it on) and the bathroom exhaust fan didn’t work either.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yolanda

Stayed 1 night in Jan 2026

8/10 Good

Charles

Stayed 3 nights in Jan 2026

10/10 Excellent

oriel

Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Zarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Zarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff was awesome. Breakfast was delicious. Pool/ hot tub are could be a little cleaner. Everything else was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Pete

Stayed 2 nights in Jan 2026

8/10 Good

Joseph

Yes, the facility is clean and the service is courteous.
Stayed 1 night in Jan 2026

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was TERRIBLE!!! No exaggeration. We were invited to look at another the room which was just as bad if not worse. The Motel 6 and Super 8 is what it reminded me of. The staff was nice and there was nothing they could do about anything. From being old the wifi strength wasnt strong enough to be used for firestick to having to get extra comforters for the chair and couch just to sit on. I was extremely hurt and disappointed, as it was for my husband and I to get away for out anniversary while remaining in the city to be close enough to reach my mom.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brandee

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The afternoon staff member who checked us in was extremely rude. I actually had to start recording because of the derogatory way he was speaking to us. We ended up getting up at 1: 00am because my nephew said is body hurt and was itchy. He had welts all over him and when we turn the lights on they had bed bugs in his bed. Extremely dirty facility I would definitely not recommend. The manager on duty at 1:00 in the morning was very helpful and kind though, he got all of the kids a snack and made sure to walk me through the steps of speaking to the manager in the morning.
Stayed 1 night in Dec 2025

6/10 Okay

Anett

Disliked: Property conditions & facilities
Should be cleaned well a d remodel Roach in the badthroom
Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Travelled with family
Disliked: Amenities
Room was dated, missing a smoke detector and the beds were uncomfortable. Other than that, it was a pleasant stay and would stay again if they upgraded the beds.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kathleen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had significant water damage and smelled of damp mildew. The hot tub was filthy. There was rust spots on the floor. The couch sunk in terribly when sat on. We sucked it up, but upon packing up to leave, there was a cockroach! Next time I'm in a hotel that is a disgusting as this one, i will leave immediately.
Stayed 4 nights in Dec 2025

10/10 Excellent

Teaira

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

GANESH

Liked: Cleanliness, amenities, property conditions & facilities
Nice propwrty with good breakfast options.
Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room and hotel were incredibly dirty. Full trash bags in the hallway. Floors in the hotel AND the room had not been vacuumed. There was food caked in the carpet. I killed roaches in the room. The bathroom floors were slimy. EXTREMELY poor housekeeping. I would never stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities
We had to swap rooms due to mattress being destroyed. After swapping to the new room we found it hard to stay in it because the smell was so bad. Positive note. We made it through the night and breakfast was not to bad.
Stayed 1 night in Dec 2025