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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
BBQ/picnic Area
Exterior
Reception
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1300 Carter St, Chattanooga, TN, 37402
  • Place, Chattanooga Convention Center
    ‪2 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪12 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(24 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

7.8 out of 10
Good
(62 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

7.8 out of 10
Good
(9 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Suite, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Hotel with free breakfast, steps from Chattanooga Convention Center
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Staybridge Suites Chattanooga Downtown - Convention Center by IHG. During your stay, you're just a quick walk from Chattanooga Convention Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Chattanooga Convention Center and 13 minutes by foot from Chattanooga Choo Choo Historic District
  • Pets welcome for a fee
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 151 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 86 out of 1006 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

john

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place was very dirty and understaffed
Stayed 2 nights in Oct 2025

4/10 Poor

natalie

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When I came in a pungent odor of must overwhelmed me. Not familiar with the city and the size of the hotel space surrounding I went to the room and found the air equally musty. I went to the air unit and saw black mold on the registers. I pulled out the screens and cleaned them they were filled w grey must. Thank god I travel w antiseptic wipes! The bathroom has something splattered in the wall. The tub had black marks in it. The fridge had dirt along the seal. Found eyelashes under the bedside stand and mold in the sink around the stopper . I toughed out the stay hoping the convenience would win me over. It didn’t. Food inedible - stale bagels, mold on the clementines, eggs over cooked. Wesley was the nicest part and I felt awful to even bring this up as I learned the last night of my stay others had checked out. Shame. I like other staybridges and my stay was five days.
Stayed 5 nights in Oct 2025

10/10 Excellent

Oscar R.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

6/10 Okay

Vicki

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed for 4-days, 10/14th-17th/2025 The staff was amazing and very helpful and supplied anything we requested. I saw a maintenance person in the elevator during my stay, and he even asked how our stay was going and if we needed anything. The beds were comfortable. The furniture in the rooms need updating or a good cleaning. The rooms were clean enough but does need a thorough cleaning. There were plenty of dishes, but no cooking equipment (pots, pans, etc.) we didn’t cook, so this wasn’t an issue for us, but if we needed to, we couldn’t w/o asking for the equipment. The refrigerator should be pulled out and cleaned behind and underneath after every guest visit, this may limit the amount of roaches in the room. There were roaches in the rooms and the pool area. Now we saw 5 roaches total in the room, at different times, while we were staying there. We saw 1 roach in the pool area while we were there. The areas around the pool should be cleaned daily, we saw the same hunk of hair and trash in the corner, on the floor every day that we went to the pool. The overall state of the hotel was okay for the money we paid, along with the location. Having a super friendly staff helped make up for some of the drawbacks. I hope this information helps someone.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A secure and well positioned hotel within the downtown area. Functional kitchenette with enough utensils and appliances to make your own meals. Very convenient walk to grocery store and many local restaurants. Staff was friendly .
Stayed 2 nights in Oct 2025

8/10 Good

Captain Ski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Genea, Memphis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blake at the front desk was great. Loved the property.
Stayed 2 nights in Oct 2025

2/10 Terrible

Richard

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Unauthorized charges

Room carpets were crusty and hard carpet, dishwasher was full of powder soap so we couldnt use, microwave didnt work and the front desk didnt care, there is no oven in the suites just a hot plate. I prepaid the room on hotel.com and had to pay extra when I got there, the desk associated asked for a credit card and ID which I know is normal but then he swiped my card and told me I was being charged 18 dollars for parking but once I got up to my room it charge my card 44.63. I went to ask about charges and they told me it was a hold for damages if occurred and the 18 would hold and the other would drop off but the next day they charged me agine for parking another 18 dollars so be careful
Stayed 1 night in Oct 2025

8/10 Good

Autumn

Stayed 2 nights in Oct 2025

10/10 Excellent

Candice

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite with living room and kitchenette. Wonderful pool - hot tub. Great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, would be great for a long stay, friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Erica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was broken and the area is not a good one.
Stayed 1 night in Oct 2025

6/10 Okay

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall condition of the hotel was good. The only complaint was that I was charged $18.00 plus tax per day to park in the hotel lot and was not advised of such. Was literally walking distance from a customer's lot I could have parked in for free. They should have disclosed this up front.
Stayed 2 nights in Oct 2025

10/10 Excellent

MaryHelen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only complaint is the mattress was awful, very hard and comfy at all. If the mattress was a step up it would 5 star across the bord.
Stayed 1 night in Oct 2025

10/10 Excellent

Deshara

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast Clean room Friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get the king room we reserved. We got to very uncomfortable full size beds. The room had a funky oder. The coffee the next morning at 6:30 had not been made and was cold. Was not a pleasant stay. Will not be going back. Wish I could get at least a partial refund.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the hotel with the intentions of having the spa available. There was a sign on the door that it was not working. When I checked into the room, I had to pick up trash off the floor and throw it out. I asked the front desk three separate times for cleaner due to sticky stains on the tables and headboard. I literally had to clean my own room. Every time a shower was taken, the water just pooled in there and filled the tub up, despite the plug being up. I just looked at my bank statement and apparently they decided to charge $18 a day for parking without my knowledge. Possibly one of the worst establishments I’ve been too. Only book this if you enjoy driving 8 hours, then having to clean a hotel room and be billed unknowingly. I’d have given it zero stars if it allowed.
Stayed 4 nights in Sep 2025

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are in need of an upgrade, the rooms are dark, the lighting isn't great, everything just felt cheap, from the bed pillows, to the cheap plastic tub and everything else. The kitchen had no glasses to use. Will never stay at a Staybridge Hotel again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Overall the rooms were nice and clean, a little outdated but still good. Only complaint I had was that the room only had one roll of toilet paper to use, it would be nice to have an extra. Central to a lot of areas in Chattanooga and easy to walk to them as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Dalton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good just a bit out of date. The pull out couch was apparently extremely uncomfortable as said by my friend who stayed with us, but apart from that the front desk people and cleaning staff were extremely friendly and hard working.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and I loved the social nights
Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025