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Brook Mollington Banastre Hotel and Spa

3.0 star property

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Photo gallery for Brook Mollington Banastre Hotel and Spa

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
2 bars/lounges, poolside bar
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
2 bars/lounges, poolside bar

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Place, University of Chester
    ‪2 min drive‬
  • Place, Countess of Chester Hospital
    ‪3 min drive‬
  • Place, Chester Retail Park
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

Brook Mollington Banastre Hotel and Spa

Victorian hotel with a full-service spa, near University of Chester
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Brook Mollington Banastre Hotel and Spa. During your stay, you'll be within walking distance of University of Chester. Free WiFi in public areas, free self parking, and 2 bars are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Modern European cuisine and garden views while dining at Garden Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, hot stone massages, or body wraps at Mollington Health Spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Countess of Chester Hospital and a few minutes from Chester City Walls
  • Pets welcome for a fee (restrictions apply)
Brook Mollington Banastre Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 4261 square feet (396 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Brook Mollington Banastre Hotel and Spa. Limited free parking is available on a first-come, first-served basis.

This Victorian Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Garden Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 173 out of 973 reviews
Rating 8 - Good. 252 out of 973 reviews
Rating 6 - Okay. 229 out of 973 reviews
Rating 4 - Poor. 162 out of 973 reviews
Rating 2 - Terrible. 157 out of 973 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
All great except minor points; attention to detail for room extras, small choice on breakfast but perfectly ample, place is a little tired out and they need a lit sign on roadside imo. Staff friendly and attentive.
Stayed 1 night in Nov 2025

2/10 Terrible

Martina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for 2 nights as local to Chester zoo & outside of city centre. Travelling alone with young child. The corridor to our room distinctly smelt of cannabis clearly coming from one of the rooms, I did not raise this as felt this was strong enough for the hotel staff to recognise themselves. We had our evening meal on 1st night in the restaurant, the food was not great for the price, and had to move as we were initially seated under a dripping conservatory overhead window. The bar area next to the restaurant was loud and felt rough. I did not feel safe in this environment with my child. We went back to our room but did not sleep due to paper thin walls and the noise being unbearable due to drunken rumblings, banging and music from the room above and a child screaming throughout the night from the same room, understandably. Additionally the mattress had a hole in it the size of a small football. At 6am I raised my concerns with staff and were given a different room for night 2. We had ordered room service for breakfast, this never arrived. We were subsequently offered a complimentary breakfast for the 2nd morning however due to our unsettling experience in the restaurant for our evening meal on the first night I did not wish to put my child in that same environment again and checked out at the earliest opportunity. During our stay it was made known to me that this hotel is a halfway house for local council waiting list and is widely known locally for this. Awful experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

danny

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great value for money. Clean and spacious. Would stay again
Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was old and tatty
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room and did what we need.. Clean and tidy room.. The pool and spa was good
Stayed 1 night in Oct 2025

8/10 Good

Gareth

Stayed 2 nights in Oct 2025

2/10 Terrible

Phil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is in really poor condition. The room was tired and not very clean. Everything is poorly maintained and fusty smelling. The pool had some sort of plastic floor and the water was a weird green colour. The changing room floor is slimy and unclean. Didn't try the food - given the general vibe we thought it safer to eat in town. Generally it just all felt very shabby and not worth the price. Would not recommend and will not be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Keisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was nothing like the photo. Looked like it hadnt been updated since the 80s.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Gordan ramsay needed

Booked this hotel as we were visiting chester zoo. We chose it as it had a pool & would be ideal as we have kids. The hotel phoned 10 mins after booking the room and we asked would we have full use of the pool when we got there. So we arrived to be told the pool was out of use for today even though we had a phone call 90 mins before telling us we had full use. The hotel looked clean but had a smell like and older persons house and the decor was still in the 1940s. We had a rubbish nights sleep as some kind of commotion was going on in the room next to us. We got the vibe this place put people up that had been evicted and had nowhere else to stay. The guy must have left the room a million times during the night and everytime the door slammed shut the full room shook and with the bed attatched to the connecting wall to his door the full bed shook like a bomb had gone off. Would not reccomend staying here as it would be cheaper and would probably get a better nights kip sleeping in your car. Breakfast wasnt worth the money also
Stayed 1 night in Aug 2025

2/10 Terrible

charlotte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms need a complete refurbishment as looks like stuck in the 60s old furniture toilet door falling off beds were so old and bad we left after 1st night booked for 2 nights our backs were hurting sleeping on the beds we left
Stayed 2 nights in Aug 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service

Dated but clean

Room dated but clean. Unfortunately pool was closed which was reason we chose this hotel. Lovely gardens. Staff were friendly helpful and efficient!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcu

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 1 night in Aug 2025

4/10 Poor

Dolores

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort

Really nice

Lovely and clean we didn’t eat there but it looked nice and great menu, had a great night sleep
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole stay was unsatisfactory to be honest. Hotel was out dated and needed a make over. Food and drink was over price and of poor standard We did request and room with double bed but was given a room with 2 single beds pushed together which was not comfortable at all
Stayed 1 night in Aug 2025

4/10 Poor

Katarzyna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not recommend

Hotel location is very good, staff are very nice but all the rest is terrible- breakfast wasn't good, hotel and rooms were dirty -we changed room, spa facilities needs some upgrades
Stayed 2 nights in Aug 2025

4/10 Poor

Helen-Corinna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice staff

We stayed in a triple room with a dog and were all made very welcome. It may have been the fact that we were in a dog-friendly, but the hotel
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

ROOMS IN MUCH NEED OF UPDATING

Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Kayley

Travelled with family and small children
It was ok, we dont think we will stay again.
Stayed 2 nights in Jul 2025