Crabwall Manor Hotel & Spa

3.0 star property

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Photo gallery for Crabwall Manor Hotel & Spa

Indoor pool, pool loungers
Bar (on property)
Exterior
Gym
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Place, University of Chester
    ‪5 min drive‬
  • Place, Chester Zoo
    ‪6 min drive‬
  • Place, Chester City Walls
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪50 min drive‬

Room options

Classic Double or Twin Room, 1 Bedroom

8.2 out of 10
Very good
(16 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(13 reviews)
  • Garden view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Master Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Crabwall Manor Hotel & Spa

A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Crabwall Manor Hotel & Spa offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Crabwall Manor Hotel & Spa. During your stay, you'll be close to Chester Zoo. Free WiFi in public areas, free self parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body scrubs, or aromatherapy at Espa
  • Amenities include meeting rooms, a conference center, and a multilingual staff
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests speak favorably about the location and the breakfast
  • 6 minutes by car from Chester Zoo and 5 minutes from Chester City Walls
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crabwall Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at the business-friendly Crabwall Manor Hotel & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Crabwall Manor Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 for adults and GBP 12 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crabwall Manor Hotel Chester

Crabwall Manor Hotel

Crabwall Manor Chester

Crabwall Manor

Crabwall Manor Hotel Spa

Crabwall Manor Hotel Spa

Crabwall Manor Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Keenan

Disliked: Cleanliness, amenities
The bathroom had mould around the taps and edge of the bath growing, the spa changing rooms were neglected and the tv in the room is out dated. Also the gym equipment is not maintained, its falling apart and making ridiculous noises.
Stayed 1 night in Feb 2026

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Wonderful stay thank you
Stayed 1 night in Feb 2026

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice but the arrival registration at 3pm was very slow due to large line of customers. Room very nice, upgrade but looking out onto a wall and air conditioner yard. Not very happy with that. Website showed gardens. Also lighting very dull.
Stayed 2 nights in Feb 2026

8/10 Good

Clare Samantha

Stayed 1 night in Feb 2026

4/10 Poor

James

Disliked: Cleanliness, staff & service
The room was spacious, but it’s clearly in need of some TLC. There was an excessive build-up of mould in the bathroom, which is unacceptable, and the beds were very hard and uncomfortable. Breakfast was poor quality, and despite the advertised 3pm check-in, our room wasn’t ready until 4pm. We stayed here a few years ago and it was good then, with real personality and attention to detail. Unfortunately, it feels like that’s now been lost. Perhaps it’s time the hotel reconsidered calling itself a four-star establishment.
Stayed 1 night in Feb 2026

10/10 Excellent

Ken

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good provision for our dog.
Stayed 3 nights in Feb 2026

2/10 Terrible

Sam

Travelled with family
We landed from Manchester so thought we book a nice hot tub so we reached hotel very late around 10pm so thought go to hot tub early morning we waited for staff for a while then finally got to the tub and it wasn’t working. If I knew this would have gone straight home not wasted money on a hotel. It was a crso service for a five star hotel so no wouldn’t recommend to anyone
Stayed 1 night in Feb 2026

10/10 Excellent

Louise

Stayed 1 night in Feb 2026

8/10 Good

Chester

Liked: Cleanliness, staff & service, amenities
Clean room & amenities fantastic!!
Stayed 1 night in Feb 2026

6/10 Okay

gavin

Disliked: Cleanliness, amenities
room was lovely apart from smelt of smoke when we entered.empty can on balcony full of cigarette ends.pool freezing,no jacuzzi or steam room.These facilities were one reason we booked the hotel.constant noise all night from outside our room actually made for the worst nights sleep id had in any hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Nice gym and Spa, rooms clean and spacious
Stayed 2 nights in Feb 2026

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities
Gym good, staff good, setting good, room good. Evening food - very overpriced for the quality delivered. 2 warmish ( I suspect microwaved) satay sticks with side sauce, the smallest and worst medium sirloin (overcooked) I’ve ever had with a few oven chips 1/2 tomato on a mushroom & 2 beers £64. A huge let down. Would not return - there’s too many similar and better options available.
Stayed 1 night in Feb 2026

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had room 40, which was extremely spacious and well appointed, and very clean. The bathroom was equally well appointed, but I have one small issue with bath/shower units, that is the very nature of the slopping floor of the actual bath makes them difficult to keep your feet, particularly when getting out after a shower when both feet and the bath surface are wet. One hand definitely needs to be keeping a tight hold of the wall mounted grab handle to prevent a fall.
Stayed 1 night in Feb 2026

2/10 Terrible

Al

Disliked: Cleanliness, amenities
Room was very basic (junior suite) door handle falling off inside,poor state of repair in the room Empty bottle on the balcony, got an upgrade to suite but not much better tiles in bathroom loose Noise from bat cellar got to sleep at 4 am Should have stayed at a travel lodge or similar Never again !! No fires lit , cold no soul
Stayed 2 nights in Feb 2026

2/10 Terrible

Ruth

Business traveller
Bed/ mattress needs replacing due to wear and dents/ dips where people have slept and worn grooves into the mattress. Both sides, specifically room 12 (stayed previously) and 17 (last night) - although other rooms are similar unfortunately as I have stayed before and had the same issue. Feedback provided previously with no response/ acknowledgement received. Also no hairdryer in the room.
Severely worn out mattress, springs prominent. Awful condition - not value for money!
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and great staff, we had one of the suites which didn’t disappoint! The only complaints I would have is the spa jacuzzi out of use and very tough sleeping pillows!
Stayed 1 night in Jan 2026

6/10 Okay

Philip

.
Stayed 1 night in Jan 2026

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities
Beautiful large room, in good decorative order with nice products, ample parking and lovely rural views. Breakfast is not cooked to order, which for the price of the rooms might have been expected, however for a hot buffet it was pretty good and the cold buffet was also good quality. Friendly and helpful staff. Didn't have time to use the spa.
Stayed 2 nights in Jan 2026

4/10 Poor

Erin

Liked: Cleanliness, staff & service
Disliked: Amenities
A bit of a double sided review. The staff were lovely and the grounds of the hotel were lovely as well. It’s a Gorgeous historical building but I feel like it could do with some upkeep. The corridor to our room wasn’t the best as there were signs of damp. The room itself was a lovely size with a back door leading into a lovely little courtyard. I wouldn’t recommend the breakfast as there wasn’t much variety and it wasn’t all that nice, the scrambled eggs and the bacon were really rubbery. The spa wasn’t much of a spa as the hot tub was out of order and the majority of the lockers in the changing rooms were broken. It’s shame because it had a lot of potential to be really great but I feel like with a little bit of care it would be a lovely place to stay. At this moment in time I wouldn't recommend staying here
Stayed 1 night in Jan 2026

6/10 Okay

Clare Samantha

Stayed 2 nights in Jan 2026

10/10 Excellent

Donivaldo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

4/10 Poor

Ruth

Business traveller
Liked: Staff & service
The bed was worn out on both sides - dents where people have worn the mattress.
Stayed 1 night in Jan 2026

4/10 Poor

Leanne

Stayed 1 night in Dec 2025

8/10 Good

Ceri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Evening meal in restaurant was ok main was delicious but dessert was a let down completely. Rooms was lovely and clean downside was the two single mattresses squashed together to make a double and the tv signal was a hit and miss. All in all a lovely weekend break away!!
Stayed 2 nights in Dec 2025