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Grosvenor Pulford Hotel & Spa

4.0 star property

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Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Garden
Deluxe Quadruple Room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Darland Leisure and Activity Centre
    ‪17 min walk‬
  • Place, Chester Racecourse
    ‪12 min drive‬
  • Place, Chester Zoo
    ‪17 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Family Room

  • Sleeps 2

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Plus Room

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 2

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Deluxe Plus

  • Sleeps 2

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Double Or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Or Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

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About this property

Grosvenor Pulford Hotel & Spa

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grosvenor Pulford Hotel & Spa. During your stay, you'll be close to Chester Racecourse. Features include free WiFi in public areas and free self parking, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy British cuisine while dining at Palm Court Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, facials, or manicures and pedicures at Spa By Kasia
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Chester Racecourse and 10 minutes from Chester City Walls
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:30 AM.
Palm Court Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Hollie

Liked: Cleanliness, staff & service, amenities
Room was great, staff welcoming
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautifully decorated for Christmas, clean, cosy and warm.
Stayed 1 night in Dec 2025

10/10 Excellent

Katrina

Stayed 1 night in Dec 2025

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Room lovely and staff very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

rosemary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and service
Stayed 1 night in Dec 2025

10/10 Excellent

Rhys

Stayed 2 nights in Dec 2025

8/10 Good

emma

Liked: Cleanliness, staff & service
Staff were fantastic. Carpet needs replacing and some areas need TLC by now. Parking was difficult, perhaps too many events between members of the club, hotel guests and other events cause parking difficulties. Room was great and food was spectacular
Stayed 1 night in Dec 2025

10/10 Excellent

Deiniol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Couldn't fault the Hotel at all. The reception staff were great, the room so comfortable, we had a lovely tea in Nelson's Restaurant, and finished the evening with a very relaxing time im the Spa, before enjoying a delicious Breakfast the following morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with good facilities and the reception staff are friendly and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff all lovely, king suite gorgeous and massage a delight! Lovely romantic night and the food was delicious at The Nelson and breakfast set us up until tea time.
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

carol

Stayed 1 night in Sep 2025

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room looked clean and smelt nice. Spacious and great to have the patio door on to a green area.
Stayed 1 night in Dec 2025

8/10 Good

Haissata

Liked: Staff & service
Staff are very courteous and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

8/10 Good

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Receptionist very helpful , Christmas decorations very festive , in all parts of the Hotel.
Stayed 1 night in Dec 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fabulous stay
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really nice, restaurant was nice. But barely slept It felt like we were sleeping above a night club. I was hoping it would stop but it was still going near midnight Was a bad night sleep
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Stayed 1 night in Nov 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a 1 night stay with a twilight spa for my sister's 40th, great first impressions and plenty of parking. Was stuck in traffic on the motorway due to an accident so we called ahead, reception put us on hold to the spa but they never picked up, we arrived 20 minutes late and the spa receptionist said there was nothing she could do, but a therapist who was sat with her and heard why we was late and how no one had answered our call, while standing with birthday cake and presents and overnight bags still as we hadnt had time to check in, offered to still give us our massages that were prebooked, and we really was grateful to her. Our room was a family room, well presented and lovely decoration, and view overlooking the back of the hotel grounds which was really nice. We had prebooked a table at Nelsons bar for my sisters birthday meal, they did leave a plate in our room with some fudge and a birthday message which was a a nice touch but a shame that when we arrived for our booking at 9pm the member of staff mentioned that id requested a booth, he pointed it out and said we could wait for it to be cleaned or have another table, so we waited, which is ok, it wasnt long but id booked and requested the booth for my sister's birthday meal in the week so to be asked if we still want it and if we do we will have to wait for it to be cleaned was a shame as the table was empty so could of been ready for our booking time, breakfast was great, reception staff friendly, will visit again.
Stayed 1 night in Nov 2025

8/10 Good

Nigel

Stayed 1 night in Nov 2025