Homewood Suites by Hilton Chicago-Downtown

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Reception
Exterior
Reception
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Kitchen
  • Laundry

Explore the area

Map
40 East Grand Avenue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪6 min walk‬
  • Millennium Park
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking (2 Queen Beds with Sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

8.8 out of 10
Excellent
(19 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(13 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Chicago-Downtown

Suburban hotel with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Homewood Suites by Hilton Chicago-Downtown. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Michigan Avenue and State Street
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Chicago-Downtown offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. Homewood Suites by Hilton Chicago-Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

Arabic, Bulgarian, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Bicycle tours
  • Designer stores
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,000 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property for a family trip to Chicago. The staff are super friendly and very responsive to needs. The amenities can't be beat. And the proximity to great attractions and public transportation are amazing. Definitely recommend this property.
Stayed 3 nights in Apr 2025

8/10 Good

Somak, Novi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location. Nice room friendly staff. Good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing place to stay. The staff is super friendly. The breakfast It's really good. Location It's close to pretty much everything within walking distance to major shopping areas.
Stayed 3 nights in Mar 2025

4/10 Poor

Matheus

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff and service were excellent, however, the condition of the room was unacceptable. The sheets were not properly cleaned, the room had a bad odor, and there were fingerprints with what appeared to be stool on the walls, absolutely unhygienic. The administration should thoroughly inspect the cleanliness of the rooms and consider updating the facilities. There were several cracks in the bathroom wall that had not been properly repaired. Unfortunately, due to these conditions, I will not be returning.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevators were slow and crowded - organ than that great stay
Stayed 1 night in Mar 2025

6/10 Okay

Mads

Liked: Cleanliness
Overall fine but the staff did not make the sofa bed as requested so we had to do that ourselves after arriving late at night. Also breakfast was unhealthy, no healthy options. And staff did not really care or were very warm.
Stayed 1 night in Apr 2025

6/10 Okay

chalsea

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Other than a not very friendly staff member at check in and rooms not being ready by check-in the stay was good until we woke up to find a large cockroach in the bathroom. Upon notifying the front desk they immediately sent housekeeping to take care of it while we were out of the room. We could tell someone came into the room but I wasn’t told if they caught and disposed of it or if he went back into hiding. I was offered a bunch of reward points for the incident. The roach appeared on the morning of our check out day or we would have requested to move rooms for the duration of our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Awesome breakfast. Incredible pool
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team was very polite!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Meghann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back!

I have never been to a hotel with such a friendly staff! Everyone was warm, welcoming, and so accommodating of our two small kids.
Stayed 3 nights in Mar 2025

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2025

8/10 Good

David

Stayed 4 nights in Mar 2025

10/10 Excellent

Karla

Travelled with family
Stayed 4 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Clean close and safe what more can you ask for
Stayed 2 nights in Mar 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids have learned to love staying at this hotel. They enjoy the breakfast and pool time. As a parent, I love to see them enjoying themselves here and how convenient the location is to restaurants and Michigan avenue.
Stayed 1 night in Mar 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the property was in a great location & was clean. Whenever a problem arose, the staff were quick to fix it. The breakfast service staff were friendly and helpful every morning. It was a great start to each day. I would staff here again with my family.
Stayed 7 nights in Mar 2025

6/10 Okay

Veronica

Travelled with family and small children
Liked: Cleanliness, amenities
I really liked that breakfast was included in the stay and it was very good. I liked that it was inexpensive. I didn't like that it was hot in our room and we couldn't get it cooler even when adjusting the thermostat. I hated that the valet took over an hour to get our vehicle. Waiting for your vehicle for an hour with three kids (one a toddler) was very unpleasant and irritating.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and very nice location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was spacious and clean! The staff was very kind!
Stayed 1 night in Mar 2025

10/10 Excellent

Claudine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location in the heart of Chicago downtown.

Very happy we stayed at this location. We were right in the center of the city. Joy, Kay and the entire team were friendly and welcoming. Breakfast was a bonus. The only downside was the elevator situation. It’s extremely busy and you can wait at least 10 minutes. In the evening around 5-7pm you are waiting in a line on the street level to get an elevator to go up to your room. It was a nice facility and would recommend this hotel and location.
Stayed 9 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chicago hotel

Service was excellent! This is a great place to stay for families! The location was wonderful!
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a decent hotel. I really liked having a kitchen available as well as the breakfast availability. Staff was very friendly. I went with my kids and they were very excited about the pool. I wish the pool was cleaner and warmer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Faith E

Travelled with family

Nice Time

This was our second staycation here. We love the friendly staff. The breakfast was pretty good.
Stayed 1 night in Mar 2025