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BreakFree on Cashel, an Accor hotel ratings based on 5 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for BreakFree on Cashel, an Accor hotel
Everyone (3)Couples (2)
4 out of 5
Good location, very clean and nice hotel.The dinner at the restaurant was delicious! Only reasons why I didn’t give 5 stars: service,
room and view from the window. My first room was very tiny with super limited space for big luggage. A wonderful receptionist gave me a lot better room but the window was facing a parking lot, also the fridge in the room was very loud. I otherwise liked all the workers except one older woman at the reception, she was rude and lacking some customer service skills which the others had. When I checked out I felt very rushed like she was in a hurry to get rid off me and she didn’t even bother to smile or ask how my stay was(I stayed there for one full week). I’ve worked at hotel receptions myself so I know some days are hectic but still it doesn’t mean you need to rush people and be rude.
Posted by Marja on 12 Oct 2023
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Comment from Hotel Management
16 Oct 2023
by Aaron
Kia ora Maja, Thank you for choosing BreakFree on Cashel for your accommodation during your visit to Christchurch and it is good to hear you enjoyed your stay. I will discuss your comments with the team and we will definitely these on board. Kind Regards, Aaron
3 out of 5
Posted by Robin on 18 Feb 2023
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Comment from Hotel Management
21 Mar 2023
by Robin
Kia ora Robin, Thanks for your recent stay with us and taking time to rate us. Kind regards, Rick
4 out of 5
Good location, short distances for sightseeing, good breakfast and friendly staff.
Posted by a verified traveller on 2 Mar 2020
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Comment from Hotel Management
4 Mar 2020
by Graeme
Kia ora,
Thank you for sharing your feedback with us.
Kind Regards
4 out of 5
Posted by a verified traveller on 29 Jan 2020
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Comment from Hotel Management
31 Jan 2020
by Graeme
Kia ora,
Thanks very much for sharing your great rating with us.
Kind regards
4 out of 5
Schönes großes Zimmer, sehr sauber und gute Ausstattung. Frühstück war such top. Insgesamt kommen wir gerne wieder
Posted by a verified traveller on 26 Jan 2020
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Comment from Hotel Management
27 Jan 2020
by Graeme
Kia ora,
Thank you for sharing your positive rating and feedback with us.
Kind regards
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
