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Port de Plaisance Resort, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Port de Plaisance Resort, Trademark Collection by Wyndham

Front of property – evening/night
2 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
4 restaurants, dinner served, Asian cuisine
Exterior
Casino

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Spa
  • Bar
  • Gym
  • Pool

Explore the area

Map
155 Union Rd, Cole Bay, Sint Maarten
  • Flamingo Beach
    ‪4 min drive‬
  • Simpson Bay Beach
    ‪5 min drive‬
  • Maho Beach
    ‪12 min drive‬
  • Philipsburg (SXM-Princess Juliana Intl.)
    ‪13 min drive‬

Room options

View all photos for Premier Suite, Multiple Beds, Non Smoking

Premier Suite, Multiple Beds, Non Smoking

Premier Suite, Multiple Beds, Non Smoking

  • 3 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • 3 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Port de Plaisance Resort, Trademark Collection by Wyndham

Bayside resort with 4 restaurants and 2 outdoor pools
This smoke-free resort features 4 restaurants, a marina, and 2 outdoor pools. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle, and a free manager's reception. Additionally, a full-service spa, a casino, and a fitness center are onsite. Change of towels is available on request.
Port de Plaisance Resort, Trademark Collection by Wyndham offers 31 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Accommodations at this 3.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cole Bay resort provides complimentary wireless Internet access. 55-inch LCD televisions come with premium digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

9 outdoor tennis courts and a marina are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Port de Plaisance Resort, Trademark Collection by Wyndham. During your stay, you'll be within walking distance of Paradise Plaza. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy Asian cuisine with garden views at Mandarin, one of the property's 4 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to hot stone massages, manicures and pedicures, or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes 9 outdoor tennis courts, a gym, and fitness classes
  • 12 minutes by car from Maho Beach and 14 minutes from Orient Bay Beach
  • Free beach shuttle service
As a guest of Port de Plaisance Resort, Trademark Collection by Wyndham, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A casino, a fitness center, and a terrace are also featured at Port de Plaisance Resort, Trademark Collection by Wyndham. Self parking is free.

This 3.5-star Cole Bay resort is smoke free.

The resort hosts a free manager's reception daily.
Mandarin - Overlooking the garden, this sushi bar specializes in Asian cuisine and serves dinner only. Reservations are required.
Melange - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Dolca Vita - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Pizzeria - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dolca Vita
  • Mandarin
  • Melange
  • Pizzeria

Things to do

  • 2 outdoor pools
  • 20 gaming tables
  • 480 slot machines
  • 9 outdoor tennis courts
  • Casino (25,007 square foot of space)
  • Fitness classes
  • Full-service spa
  • Gym
  • Shopping centre
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Marina
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • Lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Port de Plaisance Resort, Trademark Collection by Wyndham

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Early check-in fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Princess Port Plaisance Hotel Cole Bay
Princess Port Plaisance Cole Bay
Princess Port Plaisance Cole
Princess Port Plaisance Resort Cole Bay
Princess Port de Plaisance
Port de Plaisance Resort, Trademark Collection by Wyndham Resort

Port de Plaisance Resort, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 211 out of 585 reviews
Rating 8 - Good. 183 out of 585 reviews
Rating 6 - Okay. 81 out of 585 reviews
Rating 4 - Poor. 57 out of 585 reviews
Rating 2 - Terrible. 53 out of 585 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice short stay property

The hotel was convenient to the airport and was fine for a short stay. Staff were friendly. Golf cart shuttle available to take you to and from your room to the front desk and to and from the main entrance. Room was simple and clean. There is a full kitchen. There is a casino and restaurant within the compound - short walk. A grocery and take out restaurant next door - off property, slightly longer walk. General property and room could use a refresh. Some common areas were closed but I'm sure in it's heyday the outdoor restaurant and open area on the marina would have been a nice feature.
Stayed 2 nights in Jan 2025

6/10 Okay

Darren

Liked: Cleanliness
Walk too far to get to room
Stayed 1 night in Jan 2025

4/10 Poor

Prudence

Disliked: Cleanliness, staff & service, property conditions & facilities
The check-in process was smooth the young lady at the front desk was pleasant and friendly. We were waiting for more than twenty minutes for the bellman to take us to our room, he apologized when he came and I appreciated that. The fridge was dirty you could see where bottles were previously in the fridge and it had crumbs. All of the AC vents were filthy the master AC leaked a lot water unto the floor. The hot water handle did not work inside of the master bath room, we had to share one shower. The two bathrooms only had a total of four bath towels and one wash cloth. The furniture in the living room is old and dirty. The ottoman was broken you can see the legs laying underneath and the couch with the sleeper when you sat on it you sank into a hole. We had to walk Sunday night back to our room because the front desk was closed and there is no night Auditor on Sundays. The security officer was rude his attitude was not welcoming. We asked him to take us to our room and he said that the security car had no gas and he can not drive the golf cart so we have to walk. The lady at the front desk during our check out seemed unbothered by our complaints she was not even looking at us while we were speaking to her she was too busy with the papers in her hand we had inquire if she was even listening. First and last stay at this hotel. Overall rating one star.
Stayed 1 night in Jan 2025

4/10 Poor

Lucia Jacintha

Liked: Staff & service
Disliked: Amenities
It definitely was NOT what I expected. It use to be soo much better.
Stayed 3 nights in Jan 2025

8/10 Good

Icilma

My room was very nice BUT I requested a top floor on booking, and got a 1st floor instead. My biggest disappointment!! Putting on the television was very confusing. I was only able to look at tv twice, during my week stay...good job I'm not fussy over tv but it was the only thing to do. The staff were very nice. I will stay at the property again but only if my request for a top floor is honored.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

shevlin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Brianna

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall it was not to bad
Stayed 3 nights in Dec 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in much need of repair. The sofa is peeling apart. Only one restaurant available. Pool area dirty and broken surfaces.
Stayed 1 night in Jan 2025

10/10 Excellent

Perin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Won

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Stayed 6 nights in Jan 2025

2/10 Terrible

Josee

Stayed 3 nights in Jan 2025

8/10 Good

Smarilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we had paid for a room they had no rooms available?
Stayed 1 night in Jan 2025

4/10 Poor

Lillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Booked a conidations on line and showed up to have it not honored.
Stayed 1 night in Jan 2025

2/10 Terrible

David, Bethlehem

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room for us when we arrive
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
All was good just needs some updating! Staff was great! Room was nice!
Stayed 1 night in Jan 2025

10/10 Excellent

Jahlela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Katia

Travelled with group
Disliked: Cleanliness, staff & service, room comfort

Disappointed Stay Despite a Beautiful Location

I was really looking forward to my 10-days stay at Port de Plaisant Hotel because of its beautiful location. However, my experience was disappointing from the start. When I arrived, there was garbage in front of the door to my room, which left a bad first impression. To make matters worse, there were big bugs plague in the room, and no one came to help even after we reported it. We had to go to the supermarket ourselves to buy bug spray and continued buying it throughout our stay just to manage the issue. The service also left a lot to be desired, especially from the ladies working at the reception. There was no follow-up when we called for maintenance or requested services like bedroom cleaning or specific towels. It often felt like they forgot about us, and it was frustrating to have to constantly remind them to address issues. The TVs in both of our rooms didn’t work for six days, despite multiple requests for assistance. This lack of responsiveness and follow-up made the stay uncomfortable, especially considering the price we paid. On the positive side, the bellmen and other gentlemen and security worki at the hotel were very polite and helpful, which was a small comfort amidst the overall poor service. While the hotel itself is beautiful and the area is lovely, the lack of proper customer service and the numerous unresolved issues made the stay disappointing. I don’t think I’ll be staying here again.
Stayed 9 nights in Dec 2024

2/10 Terrible

JAMES

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rechelline

Liked: Cleanliness, staff & service, property conditions & facilities
Room sizes are very big. The extraction in the bathroom is very noisy, makes it very unpleasant to use. Rooms were cleaned but clearly needs some updates/upgrades.
Stayed 1 night in Jan 2025