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Hotel Santo

4.0 star property

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Photo gallery for Hotel Santo

Reception
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby sitting area
Buffet
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Dagobertstr. 22-26, Cologne, NW, 50668
  • Place, MediaPark
    ‪7 min walk‬
  • Place, Musical Dome
    ‪9 min walk‬
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪21 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel Santo

A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Hotel Santo offers 69 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Santo. During your stay, you're just a quick walk from Eigelstein Torburg. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Cologne Cathedral and Musical Dome
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Santo also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. You'll have access to the health club at a partner property.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to noon.
Santo Lobby Bar - Onsite lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 28 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Santo Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Covered self parking fee: EUR 28.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Santo
Hotel Santo Cologne
Santo Cologne
Hotel Santo Hotel
Hotel Santo Cologne
Hotel Santo Hotel Cologne

Hotel Santo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 380 out of 738 reviews
Rating 8 - Good. 293 out of 738 reviews
Rating 6 - Okay. 49 out of 738 reviews
Rating 4 - Poor. 11 out of 738 reviews
Rating 2 - Terrible. 5 out of 738 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, amenities
Lovely hotel, friendly staff and nice breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was excellent- wide selection of food available
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and accommodating. Good location for city centre.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff was exceptional. Very spacious rooms and you can’t beat the location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, convenient for Cologne city centre. Great decor. Very helpful staff. Excellent all round.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Guisela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at 4 to 5 blocks to the main station. Friendly staff and amazing breakfast!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Eva Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice clean rooms, very friendly staff, in walking distance to city center.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Cesare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great hotel, friendly staff and excelente breakfast.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel. Fabulous breakfast
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 10 minute walk from the centre of Cologne. Spotlessly clean room with air conditioning and lovely staff. Lots of restaurants within 2 minutes walk a perfect hotel for a city break.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Modern clean hotel and walkable to everything. breakfast was amazing. The beds were extremely hard though and pillows flat. The drains did not drain.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast great
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff, good breakfast with a big selection. A bit warm in the room, only way to get the temperature down was by opening the window but there was a lot of voice outside.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Orna

Liked: Cleanliness, staff & service, property conditions & facilities
Good service everywhere good breakfast and the size of the rooms. Best location.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean room, good coffee maker. several restaurants nearby
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, the location is walkable to the train station, the breakfast is really good, and the room really comfy and everything works in the bathroom! I will definitely stay here again!!!!!!!!!
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at Hotel Santo for the past 2 years for business and pleasure. Staff are excellent and hotel is wonderful will not stay anywhere else.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for visiting the Köln Messe
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Lovely hotel, well located, nice staff. Very clean, great breakfast. Would stay again.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and facilities. The area is a bit non-descript, but it's very convenient for the sration, as well as the cathedral and Ludwig museum.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful city

Lovely location, friendly helpful staff. Only reason for 4 stars is I feel parking is too expensive.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

CN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed by the friendliness and kindness of staff, and how reasonable it was in price. Very convenient location!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Room was clean and spacious. Excellent breakfast.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Ethahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and quiet.
Stayed 1 night in Jun 2024