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citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
View from room
Lobby sitting area
Bar (on property)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Strøget
    ‪3 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪19 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for King Room

View from room

King Room

9.2 out of 10
Wonderful
(272 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
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The price is €160
includes taxes & fees
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About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, a quick walk to Tivoli Gardens
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of citizenM Copenhagen Radhuspladsen's great location. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 3-minute walk from Strøget and 4 minutes by foot from Tivoli Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 802 out of 1141 reviews
Rating 8 - Good. 254 out of 1141 reviews
Rating 6 - Okay. 47 out of 1141 reviews
Rating 4 - Poor. 17 out of 1141 reviews
Rating 2 - Terrible. 21 out of 1141 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Friendly staff. Small rooms but perfect for 1-2 people. Common space/Rooftop nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Close to central train station and Tivoli Gardens. Very helpful staff. Comfortable room! Breakfast looked excellent, although we chose not to eat there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Marguerite

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and I love the living room area at the top of the building!
Stayed 4 nights in Jun 2025

8/10 Good

Ecaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is based in a great location, just a few minutes from the Central Station. It was very clean, quite high tech. The room was big enough for 1 pers (max 2). I decreased the score a bit because of the view. Got a room on the 1st floor. The view was blocked by the back of another building, not the view I expected. They should have a room rating system.
Stayed 2 nights in Jun 2025

8/10 Good

Larraine Lois

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location for seeing Copenhagen, especially Tivoli and the university area. The hotel is very modern and clean, staff is friendly and efficient. The rooms are unusual — square bed, controls handled via a tablet supplied by the hotel. We’re retirees and found this a bit challenging, but ultimately we enjoyed the place.
Stayed 6 nights in May 2025

10/10 Excellent

Wayne

Stayed 3 nights in May 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, walk to everything. Room is small, but all we needed was a sleep space.
Stayed 2 nights in Jun 2025

8/10 Good

DARRELL RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful and welcoming. They also gave some excellent advice for where to eat.
Stayed 3 nights in May 2025

4/10 Poor

Wren

Stayed 2 nights in May 2025

10/10 Excellent

Oren

Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
The location was absolutely perfect for Tivoli park. The room itself is definitely smaller than I expected; I’d almost even say it’s a capsule hotel. But, it was cute, the smart tv was a nice touch and the breakfast was one of the best I’ve ever had anywhere hands down. The staff was some of the friendliest as well. Would def stay there again now that I know what to expect.
Stayed 3 nights in May 2025

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Terri, Rocklin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms are very small. With that said we have stayed here before because we love the location. The staff is super friendly and willing to help with whatever you need. We will stay again. The bed was made perfectly I had just laid on it. You can see how small. We travel for work and have a lot of luggage so it is tight.
Stayed 2 nights in May 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast and location. Self check in and out w/ staff classist as needed. Clean but small room giving overall score of 4.
Stayed 2 nights in May 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Rodolfo

Stayed 4 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel for short stay

Recommended modern hotel for a short stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Payam, North York

Travelled with family
Liked: Cleanliness, property conditions & facilities
I've visited over 60 countries. This hotel is one of the kind, well designed and engineered. Our room was a little bit smaller than expected, however, it was a smart room, fully controlled by an iPAD. Super quiet and mint clean. The breakfast was an international high quality one. Not a luxury one though.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic use of space. Excellent location

Perfect location just steps from the Metro. I LOVED the iPad control of everything in the room! The room was small but had excellent storage. Comfortable bed and pillows.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in May 2025

10/10 Excellent

Robert, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcome. This is our second stay at the hotel and we hope to return sometime in the future.
Stayed 6 nights in May 2025

10/10 Excellent

Michael, amesbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and quiet. During checkin we got to choose the type of view we wanted at no additional cost. All the room controls (lights, AC, heat, etc.) are controlled by an iPad at your bedside. The biggest challenge was figuring out “how” to have minimal lighting in the room when others were sleeping. It ended up being easy to do, but one does need to get use to it because with the iPad control all lights are either On or Off; however, we found a nightlight function which was a separate lighting feature.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean, De Leon Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a down pillow alternative for allergies without having to ask for a special service. Bed was hard
Stayed 1 night in May 2025