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citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Bar (on property)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Copenhagen Radhuspladsen

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of citizenM Copenhagen Radhuspladsen's great location. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Strøget and 4 minutes by foot from Tivoli Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: DKK 205 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 205 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 887 out of 1279 reviews
Rating 8 - Good. 289 out of 1279 reviews
Rating 6 - Okay. 61 out of 1279 reviews
Rating 4 - Poor. 19 out of 1279 reviews
Rating 2 - Terrible. 23 out of 1279 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

CARLOS, Bogota

Liked: Cleanliness, amenities, property conditions & facilities
Nice location close to everything, clean, modern, wonderful bar
Stayed 2 nights in Nov 2025

10/10 Excellent

Reza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small. Beds comfortable
Stayed 5 nights in Nov 2025

10/10 Excellent

Lili

Stayed 4 nights in Dec 2025

10/10 Excellent

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and friendly staff, good quality breakfast. Highly recommended.
Stayed 3 nights in Dec 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful! Fun place. :)
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed this hotel. In a great location by the main train station and Tivoli. Comfortable nice room and loved being able to control the lights/ blinds/ tv though the iPad in the room. Would happily stay again if in Copenhagen
Stayed 2 nights in Nov 2025

10/10 Excellent

Theodóra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM is always great!
Stayed 1 night in Dec 2025

8/10 Good

Nicola

Travelled with family
Liked: Property conditions & facilities
Greeted warmly at reception and given details to assist us with our stay. Was great being able to operate the lights, heating and TV from the iPad. Room was not as clean as I would have liked: floor needed another hoover or sweep as bit stuck to the soles of our feet, duvet had a few marks and fridge was dirty.
Stayed 1 night in Dec 2025

8/10 Good

Ivania

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great central location close to everything. This chain is consistent everywhere the hotels are located. Great for when you’re just coming back to sleep after a long day of sightseeing
Stayed 1 night in Nov 2025

10/10 Excellent

Subha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. very friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Rosalind

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes our room was spotless, rather smaller than we were expecting and it took us a while to find you as your street number wasn't on the final print out and your hotel sign was tiny and hidden at the top of the building. Loved the top floor bar and lounge area, fantastic staff and a good vibe. Thanks.
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Alan, Cottingham

Liked: Cleanliness, amenities, property conditions & facilities
Very clean quiet room, friendly staff, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Caleb

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel chain in good locations
Stayed 2 nights in Nov 2025

10/10 Excellent

Uma Suhasini

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean & v tech savvyy rooms. my stay was delightful the staff is very helpful although you wont need much help because everything is self access
Stayed 3 nights in Nov 2025

6/10 Okay

Louise

Travelled with group
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosalind

Stayed 5 nights in Nov 2025

10/10 Excellent

DAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy Paul, Porto

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, gorgeous room. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Stayed 1 night in Nov 2025

10/10 Excellent

Pak chuen

Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, friendly staff, well appointed for a short term stay, quiet and conveniently located close to the central train station
Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean and very central.
Stayed 1 night in Nov 2025