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citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Breakfast, lunch and dinner served
Bar (on property)
Lobby sitting area
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

citizenM Copenhagen Radhuspladsen

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of citizenM Copenhagen Radhuspladsen's great location. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 3-minute walk from Strøget and 4 minutes by foot from Tivoli Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: DKK 205 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 205 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit/debit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 890 out of 1283 reviews
Rating 8 - Good. 290 out of 1283 reviews
Rating 6 - Okay. 62 out of 1283 reviews
Rating 4 - Poor. 19 out of 1283 reviews
Rating 2 - Terrible. 22 out of 1283 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, nice staff!
Stayed 2 nights in Jan 2026

8/10 Good

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, appreciated the smart system (tablet integration). Easy check in/out process.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place To stay next to town stayed a few time great staff very helpful and always goes out of there way to help with any thing .
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
First time visitor to Copenhagen. As we were looking to book a place to stay. We debated trying a hostel or cheaper hotel. But we are glad we did not. This hotel was an excellent mid-tier choice. Location: As we were traveling here during winter. We wanted a place close by the Kovenhaven H train station. As we searched, some reviews mentioned “noise” in certain areas. Train noises. Nosies of clubs or bars. As we are in our 40-50’s. We were willing to pay more for a quieter place. When booking here, we had three options. Higher up, quieter, facing the courtyard, less street noise. We choose one facing the Main Street for the views and decided that next time, we would choose the quieter option. Hotel room was…efficient. We liked it. Very modern. Very ikea. There was an iPad for custom lighting, temperature and blind controls. It is on the smaller side but we didn’t spend much time in the hotel. If you wanted to lounge or work. The 7th floor had lots of space. If your a Marriott member this Hotel chain becuase a part of that group in 2025. So you can use points or your free nights.
Stayed 1 night in Jan 2026

10/10 Excellent

Poul Andrias

Liked: Cleanliness, staff & service, amenities
Nice rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Yury

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice room and view. All Clean. Super nice stuff
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

My wife and I liked the design, decoration and location. We are from the US and it felt like staying in an Ikea Street noise
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean room. Quiet. Staff welcoming and friendly. Close to Metro station and a short walk from railway station.
Stayed 5 nights in Jan 2026

10/10 Excellent

CHRISTOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool rooms and great view of the city.
Stayed 1 night in Jan 2026

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great rooms comfy, clean and modern
Stayed 1 night in Jan 2026

10/10 Excellent

Paritosh

Liked: Cleanliness, staff & service, amenities
Great place. Excellent location
Stayed 4 nights in Dec 2025

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Freya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleasantly surprised with our room at CitizenM. It’s hard to find somewhere in Copenhagen for a reasonable price and this hotel was perfect for us. Only about a 10 min walk into the centre, 20 mins to Nyhavn and round the corner from Tivoli. The room was spacious, given its layout and the bed was big and comfortable. The staff were very welcoming and friendly. Would happily stay here again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Zach

Stayed 4 nights in Dec 2025

10/10 Excellent

Shembra

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Close to everything. Right in the center of town! Food was amazing, nice clean hightech rooms! Staff was very nice! Great views.
Stayed 4 nights in Dec 2025

8/10 Good

Cody

Stayed 4 nights in Dec 2025

2/10 Terrible

Zaldy

Disliked: Cleanliness, amenities, property conditions & facilities
Did not consider for refund
Stayed 1 night in Dec 2025

8/10 Good

Madalina

Stayed 3 nights in Dec 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 6 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Room is small but clean. The soundproofing is excellent and the blinds black everything out. The ipad control is great. Location is perfect, next to the metro and Tivoli with a good selection of food & drink within 5 minutes. Highly recommended.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francis

Stayed 2 nights in Nov 2025

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every city that we been to, as long as there is a Citizen M we always stay at Citizen M. And this Citizen M at Radhuspladsen , I would happily recommend. As usual the room is very ckean , great mattress and all the controls. Like for the lights, blinds , alarm are all in the ipad. Location is great. Very near to the City Hall, Tivoli, restaurants, grocery store, train station, there’s 7-11, mcDonalds, starbucks, kfFC, very convenient location, I highly recommend this hotel whenever you go to Copenhagen.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness
Great location and good hotel for what we needed! We were told they were understaffed at the weekend so they asked my partner to come and get things from the kitchen instead of them being able to bring it to our room and it took 2 requests for them to bring Champagne to our room for our Engagement (charged £66 at the end which my partner wasn't expecting), it was supposed to arrive before we got back as my partner asked in the morning and we got back around 5pm. Second request to change our sheets as they had changed them in the afternoon to dirty sheets which was really odd - you could see marks on the bedding which were supposed to be fresh. The staff on arrival were lovey and super helpful but due to the staffing issue seemed less attentive throughout which was a shame. Location was great regardless and very walkable, plus right by a metro which we could use daily! We didn't have breakfast here as there's so many bakeries near by!
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very friendly staff and nice interior. I had a great stay. Thanks!
Stayed 1 night in Dec 2025