ProfilHotels Copenhagen Plaza

4.0 star property

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Photo gallery for ProfilHotels Copenhagen Plaza

Lift
Exterior
Breakfast and dinner served
Cocktail bar
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Bernstorffsgade 4, Copenhagen, 1577
  • Place, Tivoli Gardens
    ‪1 min walk‬
  • Place, City Hall Square
    ‪3 min walk‬
  • Place, Strøget
    ‪6 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪19 min drive‬

Room options

Classic Single Room

8.6 out of 10
Excellent
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Classic Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Classic Queen Room

8.6 out of 10
Excellent
(54 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room

9.2 out of 10
Wonderful
(132 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

8.6 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

ProfilHotels Copenhagen Plaza

Hotel with a restaurant, steps from Tivoli Gardens
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
ProfilHotels Copenhagen Plaza offers 93 accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ProfilHotels Copenhagen Plaza. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Tivoli Gardens and 4 minutes by foot from City Hall Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. A 24-hour health club, multilingual staff, and dry cleaning/laundry services are also featured at ProfilHotels Copenhagen Plaza.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Angelini - This restaurant serves breakfast and dinner.
Library bar - Onsite cocktail bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: DKK 180 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Angelini
  • Library bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • Area rugs in public areas
  • Lift (77 centimetre wide door)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1914
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 400.0 per stay.
  • Cribs (infant beds) are available for DKK 250 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Crib (infant bed) fee: DKK 250 per day
  • Rollaway bed fee: DKK 400.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Copenhagen Plaza
Hotel Copenhagen Plaza
Copenhagen Plaza Hotel Copenhagen
Plaza Hotel Copenhagen
Copenhagen Plaza
ProfilHotels Copenhagen Plaza Hotel
ProfilHotels Copenhagen Plaza Copenhagen
ProfilHotels Copenhagen Plaza Hotel Copenhagen

ProfilHotels Copenhagen Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 714 out of 1400 reviews
Rating 8 - Good. 444 out of 1400 reviews
Rating 6 - Okay. 161 out of 1400 reviews
Rating 4 - Poor. 51 out of 1400 reviews
Rating 2 - Terrible. 30 out of 1400 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
The proximity to everything was amazing, we were upgraded and could have checked in earlier which we thought was very nice. Every member of staff we spoke to were friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room fantastic staff and great food.Highly recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

John, White Hall

Stayed 5 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, convenient location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at this hotel! The building is so charming with much of the original decor making it very classic old world. The hotel is right next door to the central station but was still quiet. Staff were always so friendly and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Parwinder

Stayed 1 night in Oct 2025

10/10 Excellent

Susan Helen Hamilton

Stayed 5 nights in Oct 2025

10/10 Excellent

Devra

Stayed 13 nights in Oct 2025

8/10 Good

Tamsin

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was nice, the staff were friendly and it was a really great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hannah Louise

Stayed 3 nights in Oct 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for our 4 day break in Copenhagen. Right next to the Train Station, room overlooked Tivoli Gardens which I loved watching, day and night. Could not have chosen a better location. Lovely large, well equipped room that was comfortable. Staff were so friendly and helpful. Breakfast had a lovely selection and was refreshed often by the staff.
Stayed 4 nights in Oct 2025

8/10 Good

George Edward Widmer, Lilburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, literally right across from the train station. TV wasn’t working as I only mentioned it to staff when I was checking out as I was not there to watch TV but explore the city. Breakfast is open from 7-10:30 am and has loads of options. I would stay here again for sure if I come back to Copenhagen. Friendly staff, don’t arrive too early before check in as it seemed frowned upon even though the room was ready.
Stayed 5 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service
Bathroom need some work. It looks old and not clean
Stayed 2 nights in Oct 2025

6/10 Okay

MOHAMMAD

I have a complaint. I chose my package with breakfast included, but the hotel told me that breakfast is not included. I showed them that the hotel said it was included, but they refused.
Stayed 4 nights in Oct 2025

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
BREAKFAST BUFFETE WAS EXCELLENT.
Stayed 2 nights in Oct 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location, right next to the train station and Tivoli. Very comfortable bed (I wish I could get one for my house). Great breakfast at a reasonable price. They couldnt get our air conditioning to work though so it was a tad warmer than I prefer but we were able to open the window. Would definitely recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Debi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cloae to public transportation
Stayed 2 nights in Oct 2025

10/10 Excellent

Lone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location with public transport nearby. Very friendly and helpful staff. The room was spacious and well equipped with a stylish bathroom, a balcony and even a set of dumb bells
Stayed 3 nights in Sep 2025

10/10 Excellent

CHIENYEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient & friendly staff

Staff was very friendly. Bridge at Reception was very accommodating when we told him our room was cold. He gave us a floor heater that worked really well. The hotel is an older bldg & the heat takes awhile to reach the top floors. Besides the lack of heat, the room was very comfortable, the bed was perfect & the amenities were fine. Breakfast was delicious & plentiful. Great location to train stn.
Stayed 2 nights in Sep 2025

8/10 Good

judith

Stayed 3 nights in Sep 2025

10/10 Excellent

judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights, all the staff from Reception, Bar, Dining to Chamber staff were all exceptionally friendly and helpful. I could not fault any of them, a credit to the Hotel, thank you all so much for a great stay. I hope to see you all again soon
Stayed 6 nights in Sep 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Right next to central station, bike rentals available, and easily walkable. It is loud because of the trains next door, but they provide earplugs. Breakfast in the morning was good. Didn’t have dinner here but we did go to the Library Bar one night for a drink which was nice
Stayed 4 nights in Sep 2025

10/10 Excellent

Roopsi

Stayed 5 nights in Sep 2025