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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Exterior
Down duvets, in-room safe, individually decorated
BBQ/picnic Area
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2401 E George Bush Highway, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, Galleria Dallas
    ‪11 min drive‬
  • Place, American Airlines Center
    ‪22 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Down duvets, in-room safe, individually decorated

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Candlewood Suites Dallas Plano East Richardson by IHG

This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Dallas Plano East Richardson by IHG offers 92 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Dallas Plano East Richardson by IHG. During your stay, you'll be within walking distance of CityLine. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from Galleria Dallas and 7 minutes from Plano Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Dallas Plano East Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 269 out of 565 reviews
Rating 8 - Good. 156 out of 565 reviews
Rating 6 - Okay. 57 out of 565 reviews
Rating 4 - Poor. 28 out of 565 reviews
Rating 2 - Terrible. 55 out of 565 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities
Staff friendly, it was quiet and very clean and comfortable 👌
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
The room was clean and the hotel staff is very friendly
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Sridhar

Liked: Cleanliness
Decent stay
Stayed 14 nights in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness
Good value, clean, nice staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities
Very comfortable, very clean,staff was awesome and very welcoming. The room was awesome!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Yes the staff is great and room clean
Stayed 14 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was clean staff was nice
Stayed 7 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
parking was good and the ammenities were good.......staff at checking and check out seemed more interested in talking on the phone
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quite. Peaceful. Safe.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

LaShannon

Liked: Cleanliness, staff & service, amenities
The staff were amazing and the room made my expectation.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good no breakfast but can cook in room easy to find off highway
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good for the short amount of time we were there, it was just an overnight trip.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities, room comfort
Pretty nice found a roach in one of the rooms but they gave me a nice clean one same day
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ashley

Everything was great
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was quiet but the aggressive breed of animals they have staying is not so friendly
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and accommodating. The hotel was clean, parking area well lit, and all outside doors required key access to enter. We felt very safe at this location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jiping

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for business trip!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

It was a great stay enjoyed myself
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, room comfort

Great place to stay

It's not the newest hotel in the area, but I got to say it's clean, the staff was nice and the room was really comfortable. I slept like a baby. I had no problem finding where to park. I'd would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Lonnie

Disliked: Cleanliness, amenities
Room smell like dog
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Meagan

Disliked: Cleanliness, staff & service, amenities
Horrible service!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Orlando

Liked: Amenities
Yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love it here!

Wonderful rooms and service.
Stayed 2 nights in Jan 2024