Holiday Inn Express & Suites Wylie West by IHG

2.5 star property

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Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil Access Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds

7.6 out of 10
Good
(7 reviews)
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Wylie West by IHG

Hotel in Wylie with free breakfast and a fitness center
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite. Change of towels is available on request.
Holiday Inn Express & Suites Wylie West by IHG offers 82 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Wylie West by IHG. During your stay, you'll be close to Indian Meadow Trail. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • 8 minutes by car from Lake Ray Hubbard and 6 minutes from Lavon Lake
  • Dogs welcome for a fee
Holiday Inn Express & Suites Wylie West by IHG offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Wylie West by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Wylie hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 8:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Wylie West Hotel
Holiday Inn Express Wylie West
Inn Express Wylie West Hotel
Holiday Inn Express Suites Wylie West
Holiday Inn Express Suites Wylie West by IHG
Holiday Inn Express Suites Wylie West an IHG Hotel
Holiday Inn Express And Suites Wylie West by IHG Hotel
Holiday Inn Express And Suites Wylie West by IHG Wylie
Holiday Inn Express And Suites Wylie West by IHG Hotel Wylie

Holiday Inn Express & Suites Wylie West by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 408 reviews
Rating 8 - Good. 88 out of 408 reviews
Rating 6 - Okay. 50 out of 408 reviews
Rating 4 - Poor. 35 out of 408 reviews
Rating 2 - Terrible. 45 out of 408 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Leann

Travelled with family
Liked: Staff & service, room comfort

Green Pool

The first room they gave us, the AC unit was leaking and the carpet was soaking wet. I called down and they quickly moved us to a different room. New room was missing the TV remote so they went to the originally booked room and brought us that one. Overall, good stay. Only complaint was that the pool water was green and dirty. We were not notified of this upon arrival so my kids were dressed in swimsuits and sunscreen to walk down and be super disappointed. One of the reasons I booked this hotel was for the pool. It was still over 100 degrees outside so I would have expected the pool to be kept up with.
Stayed 1 night in Sep 2025

4/10 Poor

Heather

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel is in various states of disrepair - one elevator is broken, several halls are torn up as if under construction, though minus the sheeting/indicator that they're being improved. Our room had stains on the couch. The pool is green and actively growing things. The bed was clean and the staff was friendly.
Stayed 2 nights in Sep 2025

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities

Nasty

Hotel was dirty overall. Carpet stains in all the halls. The pool was nasty and not usable for my grandson. Obviously by the look of it , it has not been maintained in a long time. Patch work on the wall of my room and not painted. Bathtub had stains also. Just appeared to not be well maintained at all. will not stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Sep 2025

8/10 Good

Eva

Stayed 1 night in Sep 2025

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
There were no cinnamon buns for breakfast (we love them) no medicines or toiletries to purchase we had issue with loud music but called front desk and they handled it ice machine 4th floor broken breakfast was nice staff were nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Stayed 2 nights in Aug 2025

6/10 Okay

Tracey

Liked: Cleanliness
The lobby and hallways were warm. One elevator was out of order and the pool was closed. I'm not sure what was going on or if this was a cost saving measure. The room was nice, AC worked well. The breakfast was good.
Stayed 1 night in Aug 2025

6/10 Okay

Amie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly! The breakfast was very good. The building needs a lot of help. Needs to be cleaned from top to bottom. Needs quite of bit of repairs.
Stayed 1 night in Aug 2025

8/10 Good

Andria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and food was phenomenal. The pool appeared unclean, not sure if it was under construction. That was a little disappointing.
Stayed 2 nights in Aug 2025

8/10 Good

Rafraf

Stayed 3 nights in Aug 2025

6/10 Okay

Mary

Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Ali, Austin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad odor in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Courtney

Stayed 2 nights in Jul 2025

4/10 Poor

John B., Silverton

Liked: Staff & service
Disliked: Cleanliness
The rooms ( especially the bathroom ) was not very clean. We went and bought cleaning supplies. There was no air conditioner in our room the first night . We had to change rooms to have air conditioning the second night which worked well. The entire stay (4 days) there was no air conditioning in the hallways in the Texas August heat.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shamiran

Stayed 7 nights in Jul 2025

6/10 Okay

VALERIE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The people were nice. No one at the counter for 10 minutes when we checked in. The air conditioner was not on in the halls, which was uncomfortable and the humidity made the halls smell. The carpets had a lot of spots on them. The elevator would jump when it went up. The air conditioning worked great in the room. The room was clean. The bathroom was nice.
Stayed 3 nights in Jul 2025

4/10 Poor

Savanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stayers Beware

For the hotel to be so young, it really is worse for wear. The hallways are kept at 86 degrees possibly due to a broken AC unit. The air conditioners are actively leaking on several floors. There were areas with carpets and baseboards pulled up. Per hotel staff, no action plan to replace or fix these issues. They plan on leaving it in this rustic chic look. The AC in the rooms have black mold growing on them and the carpet is constantly wet. One elevator is down for “long term maintenance” and the other one is quite rickety. The nightly price of $100-$125 per night is elevated for the condition and service received. This is easily a $60-$80 per night type of establishment. Breakfast was good, but I couldn’t help but wonder what condition the kitchen was in and how the food was prepared. Most of the food was burnt leaving me questioning if they just saved the previous days’ food and put it back out. The pool was merky. One of the only positives was the Great location. Do yourself a favor and check out La Quinta next door, they are brand new. This one was rough!
Stayed 3 nights in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The staff was very pleasant. The room was clean. Breakfast was GOOD: sausage eggs, pancakes, etc.! Cons: The room was not ready at check-in time (3 pm). We waited about 15 minutes. The room was called a "suite", but it was just a room: 2 queen beds & a sofa bed with no bedding on it. When we called the front desk, we were told to cime down and get some ourselves. The room was listed for "7 people", but only 3 sets of towels were provided. We asked for more towels and received 2 more. We asked again and were told to come get 4 more. There were no "pool towels", which made the towel shortage more challenging. We had to use the towels for the pool AND bath.There were 7 of us, and I assumed it would be an actual suite (as listed) with room for a roll-away bed. At check-in, I asked for a roll-away bed and was met with a confused stare. (She was NOT rude at all, just confused.) As it turns out, they do not have roll-away beds. Our 18-year-old grandson slept on the floor. And when we asked for bedding to make a place for him on the floor, we were (again) told to come diwn and get it. No pillow and no blanket were orovided fir him. Of course, the queen beds had 4 pillows each, so we gave some of those pillows to the people in the sofa-bed and the one on the floor. My husband went down to the desk to ask fir blankets. He got two, and that allowed us to make the floor feel a bit softer for our 18-year-old grandson. Honestly, I think they were short-staffed.
Stayed 1 night in Jul 2025

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
man at front desk smelled bad
Stayed 3 nights in Jul 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the job well
Stayed 1 night in Jul 2025