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Holiday Inn Express & Suites Dallas Central Market Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Dallas Central Market Center by IHG

Exterior
Restaurant
Exterior
Outdoor pool
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7800 JOHN W CARPENTER FREEWAY, Dallas, TX, 75247
  • Place, Pegasus Park
    ‪1 min drive‬
  • Place, Dallas Market Center
    ‪4 min drive‬
  • Place, American Airlines Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility Tub)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Dallas Central Market Center by IHG

An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Dallas Central Market Center by IHG offers 111 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Dallas Central Market Center by IHG. During your stay, you'll be close to Dallas Market Center. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Dallas Market Center and 8 minutes from American Airlines Center
Holiday Inn Express & Suites Dallas Central Market Center by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Dallas Central Market Center by IHG also features gift shops/newsstands, laundry facilities, and a front-desk safe. Free self parking is available.

This Dallas hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Dallas Market Cter

Holiday Inn Express Suites Dallas Central Market Center

Holiday Inn Express Suites Dallas Central Market Center by IHG

Holiday Inn Express & Suites Dallas Central Market Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 860 reviews
Rating 8 - Good. 171 out of 860 reviews
Rating 6 - Okay. 61 out of 860 reviews
Rating 4 - Poor. 31 out of 860 reviews
Rating 2 - Terrible. 62 out of 860 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alba

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Javion

Stayed 2 nights in Feb 2026

10/10 Excellent

SUNG YONG

Stayed 2 nights in Jan 2026

2/10 Terrible

Zanel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The Hotel was great, the front desk staff was very pleasant upon arrival, our room was clean and very well decorated and breakfast was delicious until our 2nd morning. Everything was going great until the General Manager Sheila decided it was prudent to hold a staff meeting in the middle of breakfast serving on a Sunday Morning and things got heated and escalated between herself, a general manager and the rest of the employees. There was yelling, arguing, allegedly there was a physical altercation and lots of screaming instead of conversations. The meeting was inside their conference room and doors were closed, but it was so intense and loud that guests were paralyzed not knowing what to do, to eat breakfast or leave this unpleasant atmosphere. The front desk staff was attending the meeting so there was no one to talk to about intervening and handling the situation. So I stepped into the room and kindly asked if they could conduct their meeting professionally and allow guests to enjoy their stay and breakfast. At some point Sheila approached me and asked what was my name and what room I was staying in as she wanted to personally talk to me. To what I replied that I had nothing to converse with her about. After feeling threatened, I expressed my concerns to Hotels.com (Expedia), they attempted to contact the Hotel unsuccessfully, offered me a minuscule credit and referred me to the refund policy. Indicating it was up to the Hotel Management… to refund my entire stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

10/10 Excellent

ashli

Stayed 2 nights in Jan 2026

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, amenities
Hotel canceled my reservation due to overbooking on the day of my check in… relocated me and compted me a night but the relocation was much further away from their location then they told me. It appears They are still charging me for my stay. Stressful and ridiculous
Stayed 3 nights in Jan 2026

10/10 Excellent

Kyla

Stayed 1 night in Dec 2025

10/10 Excellent

Shonica

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I felt genuinely welcomed upon arrival, and check-in was effortless. The room was spotless and comfortable, with an incredible bed and a shower offering great water pressure. The breakfast buffet was delightful—the bacon was truly the highlight! With the current management in place, this will remain our go-to hotel. She runs a tight ship, ensuring everything is handled with care and efficiency
Stayed 1 night in Jan 2026

10/10 Excellent

Keundrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon walking into the room, I was met with a very fresh smelling room. The room was very comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Mariana

Stayed 1 night in Jan 2026

2/10 Terrible

Yolande

Stayed 2 nights in Nov 2025

8/10 Good

Eleonor, San Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice facility, friendly staff. Got there late and left at 4:00am for airport so didn’t really get to look around much or experience breakfast.
Stayed 1 night in Jan 2026

6/10 Okay

Stacie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Everything was fine
Stayed 5 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2025

8/10 Good

Joe, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was only one towel in bathroom. Breakfast was good and fresh
Stayed 1 night in Jan 2026

8/10 Good

Maisa

Stayed 1 night in Jan 2026

10/10 Excellent

Maria Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great front desk staff, great breakfast, plenty of parking...convenient location
Stayed 1 night in Jan 2026

10/10 Excellent

Kyra

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and the room was beyond expectations!
Stayed 1 night in Jan 2026

10/10 Excellent

Angie

Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Destany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was fine but I don’t like the fact that they took $247 out of my account on dec 30th and the $50 for accidents they took another $222 out of my account on the 4th for the exact room which put my account in the negative. I paid for the room twice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lamichael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing definitely will be booking this room again
Stayed 1 night in Jan 2026