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Derby Mickleover Hotel, BW Signature Collection

Property class: 4

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Photo gallery for Derby Mickleover Hotel, BW Signature Collection

Indoor spa tub
Family Room
Reception hall
Interior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Etwall Road, Mickleover, Derby, England, DE3 0XX
  • Place, Royal Derby Hospital
    ‪3 min drive‬
  • Place, University of Derby
    ‪7 min drive‬
  • Place, Kedleston Hall
    ‪8 min drive‬
  • Airport, East Midlands (EMA)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2

Suite

  • Sleeps 2

Executive Family Triple Room

  • Sleeps 3

Executive Family Quadruple Room

  • Sleeps 4

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Double Room

  • Sleeps 2

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About this property

Derby Mickleover Hotel, BW Signature Collection

This smoke-free hotel features an indoor pool, a restaurant, and 4 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Derby Mickleover Hotel, BW Signature Collection offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us they can't get enough of the pool at Derby Mickleover Hotel, BW Signature Collection. During your stay, you'll be close to Royal Derby Hospital. Enjoy features like free WiFi in public areas and free self parking, plus 4 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 3-minute drive from Royal Derby Hospital and a few minutes from Etwall Leisure Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Derby Mickleover Hotel, BW Signature Collection, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

A business center and 9 meeting rooms are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. The business-friendly Derby Mickleover Hotel, BW Signature Collection also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Derby hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 9:30 AM.
Derby Mickleover Hotel, BW Signature Collection has a restaurant serving breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 7 AM to 9:30 AM for a fee: GBP 16.95 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 431 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Derby Mickleover Court
Menzies Hotels Derby
Menzies Hotels Derby Mickleover Court
Menzies Hotels Mickleover Court
Menzies Hotels Mickleover Court Hotel
Menzies Hotels Mickleover Court Hotel Derby
Mickleover Court
Mickleover Court Derby
The Menzies Hotel Mickleover
The Menzies Mickleover Court Hotel Derby
Hallmark Hotel Derby Mickleover Court
Hallmark Hotel Mickleover Court
Hallmark Derby Mickleover Court
Hallmark Mickleover Court
Hallmark Hotel Derby Mickleover Court
Derby Mickleover BW Signature Collection
Derby Mickleover Hotel, BW Signature Collection Hotel
Derby Mickleover Hotel, BW Signature Collection Derby
Derby Mickleover Hotel, BW Signature Collection Hotel Derby

Derby Mickleover Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1003 reviews
Rating 8 - Good. 332 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Dominic, Farnborough

Travelled with group
Disliked: Cleanliness, amenities
The amenities advertised were not available, i.e. the pool and hot tub. These had been the deciding factors in choosing this hotel. No compensation was made more than a dry apology. Staff expressed themselves to be haggard. We pre-ordered a set menu and then were told we would have to pay 1 GBP more - weird. The next day we were told that this had been magnanimously waived (sic) No drinks were included in the meal. Drinks both at table and at the bar were unnecessarily pricey. Beer was served in a can... we had to ask for a glass... three times. Odd. Breakfast was good. The rooms and beds were old but comfortable. The bathroom could use a deep clean and the drains cleaned. Plumbing issue I think.
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Stayed 1 night in Jan 2026

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities
The pool closure could be declared. The parking signage that says pay on arrival could make it clear that guests do not pay.
Stayed 3 nights in Jan 2026

2/10 Terrible

Samuel

Stayed 1 night in Jan 2026

6/10 Okay

Phil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mouldy shower which had worked through the wall/skirting board into the suite, near the bed and we could smell it. Health hazard.
Stayed 1 night in Dec 2025

4/10 Poor

Scott, ..

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed for renovations and I was informed upon arrival that it would likely be closed for 2-3 months (be warned). The changing rooms and sauna and steam room area needs a good deep clean. We booked a 'suite' room as a little treat to ourselves for our wedding anniversary. The room was dirty and in need of a serious clean. There were stains on the headboard (you can guess which type!!) dirty marks all along the edges of the bath and sink area. To top it off the plug in the bath didn't even fit the plughole!! So not possible at all to have a relaxing soak. This hotel used to be very good but has gone downhill in recent times and unless it gets a complete renovation I would avoid. The only positive was the friendliness of the staff who apologized unreservedly for the issues when mentioned to them.
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 6 nights in Dec 2025

8/10 Good

rory, nottingham

Travelled with family
Liked: Cleanliness
old hotel but clean and friendly staff. pool was being fixed so got 4 drinks tokens for the inconvenience. overall a good stay.
Stayed 1 night in Jan 2026

6/10 Okay

Owen

Stayed 1 night in Dec 2025

8/10 Good

Sorin Stefan

Stayed 4 nights in Dec 2025

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Staff were lovely, helpful and friendly. The room met our needs although there was traffic noise. Breakfast was only warm but they had all the very basics expected.
Stayed 2 nights in Dec 2025

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is lovley was a shame they only mentioned a few days prior our stay that the pool was closed but later found out it had been shut for months we picked the hotel based on the spa and pool so was disappointed and so were the children the breakfast was Lovley and staff were very accommodating
Stayed 1 night in Dec 2025

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was a good size, comfy bed, staff were attentive. The pool was out of use wgoch was a shame and it has been put of use for months.
Stayed 1 night in Dec 2025

6/10 Okay

Rob

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was notified that the pool was shut after making the booking, a small thing at that point. Bed was comfortable, room was clean and cannot fault them. However, always worrying when you have a balcony door which has a notice on it saying the door is damaged and must remain locked. The shower did not work - the knob to turn the water on would not budge, it was as if it had been superglued! I could adjust the temperature on the other dial, but couldnt get any water out, so resorted to a bath. First world problem, but not exactly what you would expect. This was a budget price, but others were the same price and would no doubt have a working shower.
Stayed 1 night in Dec 2025

6/10 Okay

Adrian

Stayed 4 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff all wonderful, food amazing, room very clean and Christmas decorations are beautiful
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
The room was lovely, very spacious and a very comfortable wide bed.
Stayed 1 night in Dec 2025

8/10 Good

shenel

Travelled with family
Liked: Cleanliness, staff & service
clean room and fairly spacious, comfy bed. decent tea and coffee facilities, bottle of water would have been great. Toiletries needing filling up in the bathroom but over all a pleasant night stay for a family visit in town
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Customer service was great. Extremely helpful Room was nice and comfy
Stayed 1 night in Nov 2025

6/10 Okay

RUTH

Liked: Cleanliness
Disliked: Amenities
Reception staff rude and unhelpful and not offering any information (we had to ask for everything including process for carparking) when we first arrived. Different staff later in the day were better Breakfast staff on the other hand were most lovely and a credit to the team - nothing was too much trouble
Stayed 1 night in Nov 2025

6/10 Okay

Esther

Travelled with family and small children
Liked: Cleanliness
Advise the staff that I’m checking in at 1.00pm was told that check in was at 3,00pm had to explain that I had a confirmation email to say room was ready When did put my details in to check my room was ready . no apologies , I found her quite rude
Stayed 1 night in Nov 2025

2/10 Terrible

Elliott

Stayed 1 night in Nov 2025

10/10 Excellent

naomi

Stayed 1 night in Oct 2025

6/10 Okay

Vicky

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very poor breakfast selection.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was well equipped wih aircon and large tv, but quite dated. Swimming pool was closed for H&S reasons - closed until the new year, but sauna and steam room were open. Very good breakfast and staff were all great and extremely helpful.
Stayed 1 night in Nov 2025