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Derby Mickleover Hotel, BW Signature Collection

4.0 star property

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Photo gallery for Derby Mickleover Hotel, BW Signature Collection

Indoor spa tub
Reception hall
Interior
Family Room
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Etwall Road, Mickleover, Derby, England, DE3 0XX
  • Place, Royal Derby Hospital
    ‪2 min drive‬
  • Place, University of Derby
    ‪5 min drive‬
  • Place, Kedleston Hall
    ‪6 min drive‬
  • Airport, East Midlands (EMA)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2

Suite

  • Sleeps 2

Executive Family Triple Room

  • Sleeps 3

Executive Family Quadruple Room

  • Sleeps 4

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Double Room

  • Sleeps 2

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Exterior
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  • Hot tub
  • Spa
  • Free Wi-Fi
4.2 out of 5, Very good, 920 reviews
The price is €107
includes taxes & fees
20 Mar - 21 Mar
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About this property

Derby Mickleover Hotel, BW Signature Collection

This smoke-free hotel features an indoor pool, a restaurant, and 4 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Derby Mickleover Hotel, BW Signature Collection offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us they can't get enough of the pool at Derby Mickleover Hotel, BW Signature Collection. During your stay, you'll be close to Royal Derby Hospital. Enjoy features like free WiFi in public areas and free self parking, plus 4 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 3-minute drive from Royal Derby Hospital and a few minutes from Etwall Leisure Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Derby Mickleover Hotel, BW Signature Collection, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

A business center and 9 meeting rooms are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. The business-friendly Derby Mickleover Hotel, BW Signature Collection also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Derby hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 9:30 AM.
Derby Mickleover Hotel, BW Signature Collection has a restaurant serving breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 7 AM to 9:30 AM for a fee: GBP 16.95 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 431 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Derby Mickleover Court
Menzies Hotels Derby
Menzies Hotels Derby Mickleover Court
Menzies Hotels Mickleover Court
Menzies Hotels Mickleover Court Hotel
Menzies Hotels Mickleover Court Hotel Derby
Mickleover Court
Mickleover Court Derby
The Menzies Hotel Mickleover
The Menzies Mickleover Court Hotel Derby
Hallmark Hotel Derby Mickleover Court
Hallmark Hotel Mickleover Court
Hallmark Derby Mickleover Court
Hallmark Mickleover Court
Hallmark Hotel Derby Mickleover Court
Derby Mickleover BW Signature Collection
Derby Mickleover Hotel, BW Signature Collection Hotel
Derby Mickleover Hotel, BW Signature Collection Derby
Derby Mickleover Hotel, BW Signature Collection Hotel Derby

Derby Mickleover Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1005 reviews
Rating 8 - Good. 324 out of 1005 reviews
Rating 6 - Okay. 188 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service
The room was lovely, very spacious and a very comfortable wide bed.
Stayed 1 night in Dec 2025

8/10 Good

shenel

Travelled with family
Liked: Cleanliness, staff & service
clean room and fairly spacious, comfy bed. decent tea and coffee facilities, bottle of water would have been great. Toiletries needing filling up in the bathroom but over all a pleasant night stay for a family visit in town
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Customer service was great. Extremely helpful Room was nice and comfy
Stayed 1 night in Nov 2025

6/10 Okay

RUTH

Liked: Cleanliness
Disliked: Amenities
Reception staff rude and unhelpful and not offering any information (we had to ask for everything including process for carparking) when we first arrived. Different staff later in the day were better Breakfast staff on the other hand were most lovely and a credit to the team - nothing was too much trouble
Stayed 1 night in Nov 2025

6/10 Okay

Esther

Travelled with family and small children
Liked: Cleanliness
Advise the staff that I’m checking in at 1.00pm was told that check in was at 3,00pm had to explain that I had a confirmation email to say room was ready When did put my details in to check my room was ready . no apologies , I found her quite rude
Stayed 1 night in Nov 2025

2/10 Terrible

Elliott

Stayed 1 night in Nov 2025

10/10 Excellent

naomi

Stayed 1 night in Oct 2025

6/10 Okay

Vicky

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very poor breakfast selection.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was well equipped wih aircon and large tv, but quite dated. Swimming pool was closed for H&S reasons - closed until the new year, but sauna and steam room were open. Very good breakfast and staff were all great and extremely helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Vicky

Travelled with family
Liked: Staff & service
The pool was out of action, the room was tidy bit some areas could do with more attention with cleaning, there was black mould around the bath and what looked like cigarette burns in the bath.
Stayed 3 nights in Oct 2025

2/10 Terrible

Philip

Disliked: Staff & service, amenities
The menu options for a Gluten free vegetarian were zero. Every other hotel I’ve stayed in the world have options. Couldn’t care less attitude will never stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

6/10 Okay

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's a nice hotel, friendly staff, and we had a nice big family room between the 2 of us, as my girlfriend hates my snoring, so it was ideal as it was split into 2 rooms, but it could do with some renovation to bring it into the modern era. Mainly double glazing, our room was freezing due to the big windows and balcony doors. It did come with 2 heaters, one in each room, but the choices were either to sleep with it being really humid and hot or be cold. I also felt the breakfast buffet was overpriced for what it was; it was nice, but nothing to write home about. About the same kind of breakfast buffet you would receive at a Travelodge or Premier Inn, but a higher price.
Stayed 1 night in Oct 2025

4/10 Poor

Gordon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were ok, but I chose the hotel because it was a night out with the grandkids only to find the pool was closed, The restaurant menu was very limited
Stayed 1 night in Oct 2025

8/10 Good

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Shaikh, Bedford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities

Ok stay

The hotel was very clean and the staff were mostly very helpful but a member of staff could not tell us where the stairs to the underground carpark was and when I asked for oat milk for my coffee, if never arrived. I also found that the breakfast was very greasy. Our room was lovely but I found that the mattress was a little lumpy. We would probably stay again but wouldn’t pay extra for the breakfast.
Stayed 2 nights in Oct 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, room comfort
Pool found to be out of use after booking on hotels.com and looking on hotel website 3 days after booking which was very disappointing as would of gone for a morning swim with my daughter, this was not mentioned on booking details on hotels.com site at all. Check in was average experience and was told no food or bar after 10pm which was fine but not great for late arrivals as we were Reception is pleasent area but once you get up to room corridors via lift with worn carpet and tatty wallpaper in a frame to decorate it you really find the place really does need a refit. Although clean all areas look very dated (i would say 90s) and in need of re decoration. Room (203) needs new shower, bath panel dated tiling carpet not great and door stop missing rubber end dangerous fitted to bathpanel right where you step out my daughter cut her foot on it (reported to reception) Overall it was fine for a nights stay and would of stayed longer to use the pool but we left and headed back to kent after a trip to Alton Towers the day of stay Room rate was cheap maybe to refect the closed pool area which i was unaware of as mentioned at time of booking. This is meant to be a Best western signature hotel but having stayed at the Folkstone hotel recently your Derby property is way below standard sadly.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
The hotel is in need of some renovation and the breakfast is weak.
Stayed 1 night in Sep 2025

8/10 Good

Marcin

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025