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"Very nice Hotel set in lovely grounds. Good size rooms with good beds. Good choice for breakfast, very acceptable. " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Risley Hall Hotel & Spa. During your stay, you'll be close to Elvaston Castle. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3-star holiday home has 35 holiday homes over 2 floors. Free WiFi and digital TV channels are available in all holiday homes.

  • All holiday homes offer digital TV, room service (during limited hours) and electric kettles
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • 9 minutes by car from intu Derby and 11 minutes from Kedleston Hall
  • Dogs welcome for a fee

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€38* Per night/room 26 Jan - 27 Jan

Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Zip n link Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Risley Hall Hotel & Spa ratings based on 6 verified reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Risley Hall Hotel & Spa

Everyone (6)
3 out of 5

Posted by on 3 Nov 2019

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1 out of 5
the Building itself is beautiful, but the room was awful, it wasn’t clean, no remote for the tv, the toilet cistern was broken and had been plugged with putty, the shower screen had been stuck with sealant as nearly falling off, the heated towel rail was rusty and filthy, the curtains were cheap and thin and didn’t keep the light out. The room had been painted grey, with in places only one coat of paint, it was soulless. The strange corridors to the the rooms in Willoughby crt where we were had not bee cleaned the 4 days we stayed there, nor had the bin outside the main door. Breakfast was nice, but the tables were relayed with the crumbs from the previous people on. They have tried to make the bar and lounge a bit modern with strange furniture. It all needs a lot of money spent on it to bring it back to its former glory. We stayed out all day and went out for dinner in the evening as there was no atmosphere in the bar and a very limited menu in the restaurant which they take the cd player from the bar and put in the restaurant with a cd that repeats. It was freezing in the bar and the lovely open fires they boast of wasn’t lit. When we checked out we weren’t asked by the scruffy looking young receptionist if we had enjoyed our stay.

Posted by , from St Nets, Cambridgeshire on 2 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by Amy

Thank you for the feedback Joanne, we really do appreciate it! However we deeply apologise for the issues during your stay, we will address these issues directly.

4 out of 5

Lovely convenient location

Pros: Hotel staff were exceptionally friendly and helpful, they made the stay feel very special.
Cons: Check out was slow due to lack of staff
Very nice Hotel set in lovely grounds. Good size rooms with good beds. Good choice for breakfast, very acceptable.

Posted by on 4 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by Jimmy

Dear Karen, i'm so happy that our team we able to make you feel at home here. I am so sorry to hear that check-out was slow on your departure this is a very rare occasion. We look forward to seeing you in the future. Kind regards Jimmy

2 out of 5

Ok

Near town but needs updating had a suite very tired looking

Posted by on 26 Jul 2018

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Comment from Hotel Management

4 Aug 2018 by Jimmy

Dear guest, If you could let us know what room You were in and I can look into this room so we exceed your expectations next time. Kind regards Jimmy

2 out of 5
Stayed in attic room. Not suitable for 6’3” people. Shower pressure was very very poor. Beams in shower caused constant banging of head. Mirror in bathroom too low. Had to kneel to shave. Totally unacceptable. Beams in bedroom caused bumping of head

Posted by , from gateshead on 14 Apr 2018

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Comment from Hotel Management

12 Jun 2018 by Jimmy

Dear Guest, I'm sorry to hear that you were located on the second floor of the manor house. The only reason this would happen would be if we were unable to move you. When you next book with us just add a comment stating that you would like to be located on the first floor due to height reasons. I look forward to your next visit with us. Kind regards Jimmy

1 out of 5

Terrible. Management messed up my total booking no

Herrendus they couldn't Evan make a booking correctly No cancellation after finding out the facilities all. CLosed for maintenance but no advanced warning

Posted by on 11 Jan 2017

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About the Risley Hall Hotel & Spa

Location Derby Road, Derby, England DE72 3SS

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Risley Hall Hotel & Spa also features a garden, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Derby property is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: East Midlands (EMA) (14.7 km / 9.1 mi)
  • Train station: Nottingham Long Eaton Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Risley Hall Hotel & Spa offers 35 forms of accommodation with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Risley Hall Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 16

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.00 per night.
  • Cots (infant beds) are available for GBP 15.00 per night.

Pets

  • Pets: GBP 10 per pet, per stay
  • Only dogs are allowedService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Pet fee: GBP 10 per pet, per stay
  • Crib (infant bed) fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Risley Hall
  • Risley Hall Derby
  • Risley Hall Hotel Sure Hotel Collection Best Western Derby
  • Risley Hall Hotel Derby
  • Risley Hotel
  • Risley Hall Hotel Risley
  • Hall Hotel Risley
  • Risley Hall Hotel Sure Hotel Collection Best Western
  • Risley Hall Sure Collection Best Western Derby
  • Risley Hall Hotel
  • Risley Hall Hotel Sure Hotel Collection by Best Western
  • Risley Hall Sure Collection r
  • Risley Hall Hotel Spa
  • Risley Hall Hotel & Spa Derby
  • Risley Hall Hotel & Spa Private vacation home
  • Risley Hall Hotel & Spa Private vacation home Derby
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.