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Risley Hall Hotel

3.0 star property

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Photo gallery for Risley Hall Hotel

Property entrance
Interior detail
1 bedroom, in-room safe, individually decorated, individually furnished
Lobby sitting area
Lounge

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Derby Road, Risley, Derby, England, DE72 3SS
  • Place, The Risley Park Spa
    ‪4 min walk‬
  • Place, University of Nottingham
    ‪11 min drive‬
  • Place, Motorpoint Arena Nottingham
    ‪24 min drive‬
  • Airport, East Midlands (EMA)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(9 reviews)
  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room, 1 King Bed

Family Double Room, 1 King Bed

Family Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Risley Hall Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Risley Hall Hotel offers 35 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Derby hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Risley Hall Hotel. During your stay, you're just a quick walk from The Risley Park Spa. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 8 minutes by car from University of Nottingham and 10 minutes from Derbion
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Risley Hall Hotel also features a vending machine, a garden, and a picnic area. Self parking is free.

This 3-star Derby hotel is smoke free.

Risley Hall Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 21 2024 to October 31 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.00 per night.
  • Cribs (infant beds) are available for GBP 15.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Risley Hall

Risley Hall Derby

Risley Hall Hotel Sure Hotel Collection Best Western Derby

Risley Hall Hotel Derby

Risley Hotel

Risley Hall Hotel Risley

Hall Hotel Risley

Risley Hall Hotel Sure Hotel Collection Best Western

Risley Hall Sure Collection Best Western Derby

Risley Hall Hotel

Risley Hall Hotel Sure Hotel Collection by Best Western

Risley Hall Sure Collection r

Risley Hall Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 138 out of 550 reviews
Rating 8 - Good. 171 out of 550 reviews
Rating 6 - Okay. 106 out of 550 reviews
Rating 4 - Poor. 69 out of 550 reviews
Rating 2 - Terrible. 66 out of 550 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Exceptionally helpful and friendly staff. Good food. Very clean room. Very tidy. Would definitely recommend
Stayed 1 night in Jul 2024

2/10 Terrible

Mike

Stayed 1 night in Jul 2024

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

The place was closed so we couldn’t stay
Stayed 1 night in Jul 2024

2/10 Terrible

Lee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Spam Hotel Was shut down and took our money!

The hotel was closed and i was left stranded then out of pocket. You sent emails on tuesday saying you were room only as the bar and restaurant was shut and then on wed. I arrived on friday for the two room for 2 nights and found the hotel completely shut and stripped out. You had windows fitted so whilst you sent an email tuesday your hotel must have been shut for a while. My friend and i had drove 4 jours and were stranded. Ther was no reception left and no one answering. We ended up having to pay for another hotel which cost us much more on top of what we had already paid for Risley Hall.
Stayed 2 nights in Jul 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

iain

Travelled with partner
Liked: Cleanliness
Could have been so much nicer if we were told about the refurbishment
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

a

Liked: Cleanliness
Disliked: Staff & service

Being refurbished, no restaurant. No breakfast

Being refurbished, so no restaurant. We only found out when we checked in. We were directed to an external restaurant a few minutes away, but that place only opened early during the week. Room (no.7) was large and contained furniture from all eras; including a bedside lamp that was impossible to plug in! Bed was firm, but comfortable. En suite was showing the lack of decent maintenance.
Stayed 1 night in Apr 2024

2/10 Terrible

William

Quite unacceptable
Stayed 2 nights in Apr 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Abandoned and empty. No bar, no dining room, no kitchen, car park with giant pot holes and flooded. Bed was uncomfortable. There was hot water
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Tim

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of hotel was shut for refurbishment -no bar -no breakfast -no restaurant -no other facilities other than room only -which was NOT what we paid for . Bathroom recently refurbished was excellent -but bedroom lacked central heating and no plug sockets for bedside light- main light fittings in bedroom damaged and mismatched bulbs. Wallpaper hanging off wall in bedroom. Only one member of staff in reception sometimes and she stated Expedia should have told us -Expedia did not know apparently. No member of staff on duty when we checked out either. Requested Expedia chase up and ask for refund /or partial refund .
Stayed 2 nights in Apr 2024

2/10 Terrible

Natalie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Do Not Stay Here

A hotel is meant to provide food. This one does not, no bar. The place was deserted. Got an email saying the kitchen had closed, permanently. There is some building works going on. Place desperately needs refurbishing and should be closed for that. Worst hotel I have ever stayed in on this website. Tatty notes with a number to ring on arrival. Place was deserted.
Stayed 1 night in Apr 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst ever hotel

Probably the worst hotel that I have ever stayed in. A bit like a Blackpool dive from the 1960's - AVOID!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Daniele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a hotel - read the recent reviews! At best, a room to stay with no services, and under construction. We stayed several nights at the Risley while visiting family as it was a convenient location, and this is about all that was positive about the experience. A day before the reservation started, we got an email saying the hotel was under construction and there were no services - too late to cancel or rebook elsewhere. We arrived after 10 to an empty building with a sign to a phone number to call, which was not answered. After walking through creepy hallways of side buildings, we finally found someone and got checked in. The next morning, we were woken by construction workers directly across the hall - we were literally the ONLY guests on this property, and construction was literally ONLY going on outside our door. About two hours later, the staff knocked on our door to give payment, with no regards for "sorry about the noise." The next morning, we were woken by a screeching fire alarm. Again, no apologies or recognition from staff. After that, our expectations were quite low, and we were just happy to sleep. The property might be nice after renovations, but - in the interim - do not stay here if you are expecting a hotel.

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

No complaints.

I thought it was ok, warm and clean in the room we were given. Currently no food option, but plenty of options locally.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Country House Hotel

Lovely stay in this beautiful country house hotel. Even though there is currently some refurbishment work taking place, we had a great time. Friendly staff and a comfortable, clean and spacious room.
Stayed 2 nights in Mar 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubbish staff, very run down. Left after 2 hours
Stayed 1 night in Mar 2024

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jill

Stayed 1 night in Mar 2024