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Felbridge Gatwick Hotel & Spa

4.0 star property

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Photo gallery for Felbridge Gatwick Hotel & Spa

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Executive Twin Room
Exterior
BBQ/picnic Area
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪17 min walk‬
  • Place, Bluebell Railway - East Grinstead Station
    ‪3 min drive‬
  • Place, Queen Victoria Hospital
    ‪5 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪12 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, blackout curtains

Cosy Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • Sleeps 2

View all photos for Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

View all photos for Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Family Superior

  • Sleeps 2

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About this property

Felbridge Gatwick Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available once per stay.
Felbridge Gatwick Hotel & Spa offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Felbridge Gatwick Hotel & Spa. During your stay, you'll be within walking distance of Worth Way Country Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, aromatherapy, or body wraps at Chakra Spa
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the clean accommodations and the breakfast
  • 8 minutes by car from Tulley's Farm and 8 minutes from Wakehurst Place
  • Cats and dogs welcome for a fee
Felbridge Gatwick Hotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the business-friendly Felbridge Gatwick Hotel & Spa. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM.
Felbridge Gatwick Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Felbridge Gatwick Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1007 reviews
Rating 8 - Good. 248 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sam

Liked: Staff & service, property conditions & facilities, room comfort
The room showed signs of not being cleaned between visits. For example
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Room was clean and staff friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

A

Stayed 1 night in Dec 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities
We always have a lovely stay at this venue. Its our go to place for a relaxing stay. The staff are professional and friendly as always. Thank you all we will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Ollie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast had a good selection
Stayed 1 night in Dec 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Lukas

Stayed 1 night in Nov 2025

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, amenities
A gem of a hotel! Lovely rooms, great spa, wonderful restaurant and bar. In an area geared for airport traffic above all else, this hotel really stands out.
Stayed 3 nights in Nov 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Nice hotel and at a great price
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 4 nights in Nov 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overnight stay .
Stayed 1 night in Nov 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean room a little small and on second floor overall very comfortably and quite.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, lovely breakfast and superb location for East Grinstead and the surrounding area.
Stayed 1 night in Nov 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, amenities
Great staff excellent clean rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities
Good car park, no issues during stay
Stayed 4 nights in Nov 2025

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

leigh

Stayed 1 night in Oct 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Emma

Stayed 3 nights in Oct 2025

10/10 Excellent

Reglua

Travelled with group
Liked: Cleanliness, staff & service, amenities
Personal sehr zuvorkommen.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless room - large and spacious. Comfy bed. Waited 10minutes to check in - very busy but helpful front desk team. Maybe worth considering an easier key pick up method if already checked in online ahead of arrival!
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, good breakfast, lovely staff.
Stayed 2 nights in Oct 2025