Felbridge Gatwick Hotel & Spa

4.0 star property

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Photo gallery for Felbridge Gatwick Hotel & Spa

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Executive Twin Room
BBQ/picnic Area
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪18 min walk‬
  • Place, Bluebell Railway - East Grinstead Station
    ‪5 min drive‬
  • Place, Hever Castle and Gardens
    ‪36 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Cosy Double Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Family Superior

  • Sleeps 2

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About this property

Felbridge Gatwick Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available once per stay.
Felbridge Gatwick Hotel & Spa offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Felbridge Gatwick Hotel & Spa. During your stay, you'll be within walking distance of Worth Way Country Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body scrubs, or body wraps at Chakra Spa
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the clean accommodations and the breakfast
  • 8 minutes by car from Tulley's Farm and 8 minutes from Wakehurst Place
  • Cats and dogs welcome for a fee
Felbridge Gatwick Hotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the business-friendly Felbridge Gatwick Hotel & Spa. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM.
Felbridge Gatwick Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Felbridge Gatwick Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Renetta

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
We got free upgrade. Service was superb. Room was sapcious and comfy.
Stayed 1 night in Jan 2026

8/10 Good

Moira, Rickmansworth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa area created quite a splash for me!
Stayed 1 night in Jan 2026

10/10 Excellent

Renetta

Stayed 6 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 5 nights in Jan 2026

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dear breakfaat and food luke warm. Plenty of choice
Stayed 2 nights in Jan 2026

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just had a lovely stay the staff were brilliant and very helpful,
Stayed 1 night in Jan 2026

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities
Great location, have my brother who lives 5 mins away and for the price it was very nice indeed, will definitely be starting again.
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Stayed 1 night in Jan 2026

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place. Stayed in January prices great and free upgrade on room
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 5 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Travelled with partner
Staff absolutely amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t have breakfast but I really enjoyed staying there. The staff were excellent and it felt a cosy homely feel with friendly staff. Hope to have the opportunity of staying there again soon.
One of the nicest hotels I have stayed in. Really enjoyed my stay. Very reasonably priced, even the price if a pint in the nice bar was less than I expected.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff cant help you enough , food is amazing and rooms are very comfortable
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicola

Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, warm and quiet. Excellent service and good value
Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Stayed 2 nights in Jan 2026

10/10 Excellent

Rhys

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all there was a problem with the room the first night as it was too cold and we got a heater to warm it up. This obviously wasn't ideal but we very much appreciated that we got our room upgraded to a double executive by the Reception in order to make sure that we had a great stay. The room was great and we also got 2 extra free access to the spa and pool! The personnel of the hotel was very professional and careful to our requests. Overall a great experience. Thank you!
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The staff, now clean the room is ,amenities are great too
Stayed 2 nights in Jan 2026

10/10 Excellent

Gina

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Fantastic place. Wonderful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff always lovely. Room very clean and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities
We had such an amazing stay at the Felbridge. It’s one of our favourite hotels yo stay in. The restaurant manager Mark is a gem. He always goes above and beyond for his customers.
Stayed 1 night in Jan 2026