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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property

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Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment room(s), sauna, body treatments, aromatherapy
Property video
Exterior
Couples treatment room(s), sauna, body treatments, aromatherapy
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Place, Burton Mere Wetlands
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪12 min drive‬
  • Place, Chester City Walls
    ‪17 min drive‬
  • Airport, Manchester (MAN)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Standard King)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 King Bed (Standard King)

8.8 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed (Super Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed (Standard Single)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Single Bed (Standard Single)

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 Double Bed (Standard Double Family 3)

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Accessible (Accessible Twin)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Room, 2 Single Beds, Accessible (Accessible Twin)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Standard Double)

A hotel room with a bed, two armchairs, a small table, a TV, and a window with curtains.

Standard Room, 1 Double Bed (Standard Double)

7.2 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down duvets, desk, blackout curtains

Deluxe Room, 1 Double Bed (Super Deluxe Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down duvets, desk, blackout curtains

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Macdonald Craxton Wood Hotel & Spa, Chester

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Macdonald Craxton Wood Hotel & Spa, Chester. During your stay, you'll be close to Cheshire Oaks Designer Outlet. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at Craxton Wood Grill
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body scrubs, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 9 minutes by car from Chester Zoo and 10 minutes from Cheshire Oaks Designer Outlet
  • Dogs welcome for a fee (restrictions apply)
Macdonald Craxton Wood Hotel & Spa, Chester offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Macdonald Craxton Wood Hotel & Spa, Chester. Self parking is free.

This 4-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Craxton Wood Grill - This restaurant specializes in British cuisine and serves breakfast and dinner.
The Cocktail Bar & Lounge - Overlooking the garden, this bar serves lunch, dinner, and light fare.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children are allowed in the pool 9-11 AM and 3-6 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 982 reviews
Rating 8 - Good. 341 out of 982 reviews
Rating 6 - Okay. 179 out of 982 reviews
Rating 4 - Poor. 95 out of 982 reviews
Rating 2 - Terrible. 41 out of 982 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Very friendly, dog friendly, perhaps the spa could do with being open an hour earlier at the weekend. Had a fantastic stay !
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities
Great family get together and pool was great with all the kids on Sunday
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fantastic old but nice property with lovely staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christmas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Easy to park. Rooms clean and if a good size
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Value for money, peaceful surroundings, great breakfast and amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

rhoda

Liked: Cleanliness, staff & service
The welcome was great, the leisure facilities were fantastic. Would recommend to anyone
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Dayle

Staff were amazing beds were comfy breakfast was good but when we arrived we were given a room with only 2 beds a single and double but there was 4 of us so I
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Perfect and great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family of 4 and had a really
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, wonderful breakfast and staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
The hotel is in lovely woodland and staff are friendly. Our room was a bit tired but clean. Beds weren’t comfortable unfortunately but the breakfast was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Another fabulous visit, great staff, spotless room. Returning again next week !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room and friendly helpful staff. Thanks for a pleasant stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
I treated my son, his wife and 2 young children (from London) to 2 nights with you, Wednesday and Thursday. They said the staff were excellent - so helpful and friendly. The pool was a big success! They really enjoyed the breakfasts too. They are very keen to return!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay would come again

We had a fantastic stay. Staff super friendly too
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities
Very pleasant stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Great Service.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities
Clean and tidy, fresh towels every day, staff were friendly...most of the time
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

andrew

Liked: Staff & service
Room was very dated and gym and pool too. Expected way better for the price paid.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was lovely and big and the bed was comfy. Good breakfast included and all for a very good price.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Lovely stay here, quiet location, excellent facilities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb hotel. Will definitely book again to stay here
Stayed 1 night in May 2025