Holiday Inn Express Folkestone - Channel Tunnel by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Folkestone - Channel Tunnel by IHG

Exterior detail
Point of interest
Standard Room, 2 Single Beds (with Free Hot Breakfast)
Point of interest
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Cheriton Parc, Cheriton High St, Folkestone, England, CT18 8AN
  • Place, Kent Downs
    ‪3 min walk‬
  • Place, The Tower Theatre
    ‪2 min drive‬
  • Place, Elham Valley Railway Museum
    ‪3 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(52 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

9.8 out of 10
Exceptional
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Folkestone - Channel Tunnel by IHG

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a 24-hour front desk.
Holiday Inn Express Folkestone - Channel Tunnel by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Folkestone - Channel Tunnel by IHG. During your stay, you're just a quick walk from Kent Downs. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Great Room, a bistro that serves international cuisine
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Leas Cliff Hall and 7 minutes from Folkestone Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center, 4 meeting rooms, and coworking spaces. A terrace, a vending machine, and a front-desk safe are also featured at the business-friendly Holiday Inn Express Folkestone - Channel Tunnel by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Folkestone hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.
The Great Room - This bistro specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 6 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Children's books
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Folkestone Holiday Inn Express
Folkestone Tunnel
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Holiday Inn Express Folkestone Channel Tunnel
Tunnel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel by IHG
Holiday Inn Express Folkestone Channel Tunnel an IHG Hotel
Holiday Inn Express Folkestone - Channel Tunnel by IHG Hotel

Holiday Inn Express Folkestone - Channel Tunnel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, amenities
Convenient location,friendly staff and good value room and breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and comfy bed. Breakfast was suffient especially for the price paid
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Stayed 3 nights in Jan 2026

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite friendly staff, tasty breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Malcolm

Stayed 1 night in Jan 2026

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Staff all good, spacious room, large bed, a good night's sleep
Stayed 1 night in Jan 2026

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, amenities
Well located for Shuttle, easy to find, good on site parking. Excellent, helpful reception. Room excellent for this price point - good amenities and comfortable. Huge bed! Breakfast included - cold buffet available from 0400 which is great for early starts, hot from 0600. Will use again.
Stayed 1 night in Jan 2026

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities
Very helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Gaynor

Staff friendly and helpful . Room very clean bathroom spotless bed comfortable. Food was okay .
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, good size clean room, perfect for Le Shuttle. Good breakfast Great value for money and Tesla chargers in car park
Stayed 1 night in Dec 2025

10/10 Excellent

Jonjoe

Stayed 1 night in Jan 2026

8/10 Good

Heather, Moreton-in-Marsh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good price and room for staying near LeShuttle
Stayed 1 night in Dec 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
The lamppost in the car park wasn’t working and unfortunately I parked right under it so was hard to see to pack car in the dark when I left early this morning. Other than that another great stay, thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic couldn't do enough for you! Brilliant. Room was lovely and clean, food was fantastic. Bar staff was quick and very friendly. Lovely place too stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Gordon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all round ! Except pet-friendly charge excessive compared to all the other Hotels we use regularly! Who normally charge between £6-£20 and are sometimes free. With the additional car parking charge now it is making our stay with you be carefully thought about. Shame you are becoming a bit Corporate greedy!!
Stayed 1 night in Jan 2026

8/10 Good

Nabi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t offered breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Therese

Stayed 1 night in Dec 2025

6/10 Okay

Steve

Liked: Staff & service, amenities
Non Smoking allocated room smelt of tobacco smoke!! Great bed but poor pillows!! Free Breakfast was very poor!! If your going to put out a Continental Option do it like your hotels do in Europe, namely Holiday Inn Express in Dortmund, Germany.
Stayed 1 night in Dec 2025

8/10 Good

Judith

Travelled with family
Yes!
Stayed 2 nights in Dec 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fine not cordon bleu but enough choice to fill up on for our journey. Eg. Bacon sausage, scrambled egg, beans etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was brilliant for the euro tunnel, and we had just enough time to grab breakfast before we left,
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Liked: Cleanliness
All good, we use this hotel on a regular basis when travelling to France.
Stayed 1 night in Dec 2025

2/10 Terrible

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great, the breakfast is put as one of the best points of the hotel. On the Saturday it was all cold I don't think the serving plates were switched on. I know not the hotels fault but kids running about and shouting at 10pm and 5.30 am also running over the furniture also dogs on furniture. Bed comfy but sofa scruffy lots of stains.
Stayed 2 nights in Dec 2025