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Hilton Garden Inn Frankfurt City Centre

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Daily buffet breakfast (EUR 25 per person)
Creator video - submitted by Realworldflight
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Weserstrasse 43, Frankfurt, 60327
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Main Tower
    ‪7 min walk‬
  • Place, Alte Oper
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

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About this property

Hilton Garden Inn Frankfurt City Centre

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hilton Garden Inn Frankfurt City Centre offers 167 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Frankfurt City Centre. During your stay, you're just a quick walk from Alte Oper. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Alte Oper and Frankfurt Christmas Market
  • Local-area shuttle service available
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Frankfurt City Centre. For a fee, parking is available.

This 3-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
The Garden Grill® & Bar - This restaurant serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill® & Bar

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 66 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Frankfurt City Centre Hotel
Hilton Garn Frankfurt City
Hilton Frankfurt City Centre
Hilton Garden Inn Frankfurt City Centre Hotel
Hilton Garden Inn Frankfurt City Centre Frankfurt
Hilton Garden Inn Frankfurt City Centre Hotel Frankfurt

Hilton Garden Inn Frankfurt City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 801 reviews
Rating 8 - Good. 297 out of 801 reviews
Rating 6 - Okay. 57 out of 801 reviews
Rating 4 - Poor. 25 out of 801 reviews
Rating 2 - Terrible. 32 out of 801 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk staffs were excellent. Room was ok .Bathroom needs to repair. The soup dispenser was broken and not fixed .
Stayed 3 nights in Dec 2025

10/10 Excellent

Oliver

Stayed 1 night in Dec 2025

10/10 Excellent

Nikolaos

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I just didn’t like the proximity to the red light district. But a great hotel and great value.
Stayed 3 nights in Nov 2025

8/10 Good

Fion

Clean & convenience, staffs are poilet, can't see any homeless around there, maybe due to cold days. Overall is fine but the pillow is too soft
Stayed 2 nights in Nov 2025

10/10 Excellent

Ziya

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 6 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Nov 2025

8/10 Good

Piyush

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel in an area that was convenient but has become even more rundown and safe with drunks, sex shops, drugs and dirty streets surrounding it sadly. As a single woman, I felt unsafe at all times of the day coming and going to the hotel.
Stayed 4 nights in Oct 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid Stay, But Be Aware of Room Differences and the Area We stayed here twice during our trip: once at the beginning and again at the end. Overall, the hotel was clean, the rooms were quiet, and it delivered exactly what you’d expect from a Hilton Garden Inn. The staff were professional, and the amenities met all our needs. That said, the rooms are a bit inconsistent. Both times we booked the same room type, but the two stays were quite different. The first room (on a higher floor) was spacious and matched the photos online, while the second room (on the 2nd floor) was noticeably smaller with a different layout. The online photos seem to show only the larger rooms, so keep that in mind when booking. If you’re new to Frankfurt or the area, the neighborhood might come as a surprise. There’s a visible homeless population nearby, and while we personally didn’t have any issues, it might make some travelers feel uneasy. When walking between the hotel and the train station, I recommend sticking to Kaiserstraße and avoiding Taunusstraße. Overall, this is a decent, well-run hotel with all the amenities you’d expect from Hilton Garden Inn. Just be mindful of the surrounding area and possible room size variations when booking.
Stayed 2 nights in Oct 2025

8/10 Good

Inna

Liked: Cleanliness, staff & service, property conditions & facilities

Tight quaters

Very small room for a queen. Not US standards.
Stayed 1 night in Sep 2025

8/10 Good

sanjayan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Quiet room. Friendly front desk. One lift was broken and check in took a bit of time. Otherwise very good.
Stayed 2 nights in Sep 2025

4/10 Poor

MICHAEL

Travelled with partner
Disliked: Amenities, property conditions & facilities
One block away is the red light district, with open homeless and drug use. The breakfast was awesome. But coming up to lobby afterwards, I slipped and fell hitting my head on the floor and injuring my neck, all because the housekeeping guy, left it wet with no “caution slippery sign. He did have a sign out where he was currently mopping, but forgot to put in the main area. After I feel he did put one out, but no apologies or anything. I would have taken it to the Manager, but we were late for a tour. Best tenderloin steak I’ve had in awhile, but they couldn’t see to get simple hamburger order right the following night. Desk staff is great, but the rest appear under trained.
Stayed 2 nights in Sep 2025

8/10 Good

SaadBaher Hussein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception need better training
Stayed 6 nights in Sep 2025

10/10 Excellent

Stefone

Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, but the street is on is not the best, and it's slightly further away from dining and attractions than other hotels. The great rate and nice breakfast did overcome this. One elevator out of service some minor inconvenience.
Stayed 1 night in Aug 2025

10/10 Excellent

MASATO

Stayed 10 nights in Aug 2025

10/10 Excellent

Corey

Liked: Property conditions & facilities
Nice hotel, shabby area
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - questionable surroundings

The Hilton Garden Inn (HGI) is an excellent hotel. The rooms are spacious by Frankfurt standards, the staff is very friendly and helpful, the facility is well maintained and the internet was flawless. I have only good things to say about the hotel itself. (As an aside, this is my first stay at this particular HGI in Frankfurt. I have stayed at the HGI located at Frankfurt airport FRA above the railway station several times, and can recommend that HGI as well.) All that said, the local neighborhood of this HGI is questionable. Between the HGI and the rail-station (about a 8-10 minute walk) is the Frankfurt red-light district. I was accosted more than once by street people and people-of-the-evening. In every direction other than towards the train-station, the neighborhood is just fine. The HGI borders on the downtown business district - and that is just fine. I did not dine at the hotel as I typically will shop locally. As you exit the front of the HGI turn right and two blocks on the right (on the corner) is an excellent small market open until 11:00 pm. Running is fairly good. Again, as you exit the front of the HGI, turn right and go about 5 or 6 blocks and you arrive at the Main river. There are bicycle-walking-running paths on both sides of the river with several bridges across the river.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were a little scarce but overall location and living conditions were great. Will definitely book this hotel again.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i was here for 4 days for work so wasn't in the room a lot. the bed was comfortable and the walk-in shower was nice. it was a good walkable area with restaurants and bars nearby. we even walked to the train station on the last day which was close.
Stayed 1 night in Jun 2025

10/10 Excellent

Cathal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, bar open late, and good breakfast
Stayed 1 night in May 2025