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JW Marriott Hotel Frankfurt

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Cocktail bar
Presidential Suite, 1 King Bed, Non Smoking
Junior Room, 1 King Bed | Living room
Premium bedding, down duvets, minibar, in-room safe
Presidential Suite, 1 King Bed, Non Smoking | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪1 min walk‬
  • Place, Römerberg
    ‪7 min walk‬
  • Place, Alte Oper
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Living room

Grand Room, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Living room

Junior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Living room

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Corner

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Hotel Frankfurt

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Wired internet in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
JW Marriott Hotel Frankfurt offers 218 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Frankfurt hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool or health club.

Our customers tell us they can't get enough of the helpful staff at JW Marriott Hotel Frankfurt. During your stay, you'll be connected to a shopping center, and just a quick walk from MyZeil. You'll find features like free wired internet, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from MyZeil and 9 minutes by foot from Römerberg
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
JW Marriott Hotel Frankfurt offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 3918 square feet (364 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury JW Marriott Hotel Frankfurt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
GRETA OTO Frankfurt - This restaurant serves dinner only.
JW Market - This restaurant specializes in Middle Eastern cuisine. Open daily.
GRETA OTO Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 45 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • GRETA OTO Bar
  • GRETA OTO Frankfurt
  • JW Market

Things to do

  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping centre

Family friendly

  • Art supplies
  • High chair
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
JW Marriott Hotel Frankfurt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

JW Marriott Hotel Frankfurt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1000 reviews
Rating 8 - Good. 141 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, room was very nice and close to shopping and Christmas market
Stayed 2 nights in Dec 2025

10/10 Excellent

James M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Keith

Stayed 5 nights in Nov 2025

8/10 Good

Sage

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room overall was amazing. Quality of breakfast does not match the price.
Stayed 2 nights in Nov 2025

10/10 Excellent

seyhan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
room is perfect and clean, Location is Wonderfull and stay is really help full
Stayed 3 nights in Oct 2025

2/10 Terrible

oren

Stayed 4 nights in Jul 2025

10/10 Excellent

Davide

Stayed 1 night in Oct 2025

10/10 Excellent

HYUNHI

Stayed 1 night in Oct 2025

10/10 Excellent

Ei

Stayed 3 nights in Oct 2025

10/10 Excellent

Abdulfattah

Stayed 1 night in Oct 2025

10/10 Excellent

Jake

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, modern, clean, great valet parking
Stayed 1 night in Sep 2025

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water in the shower
Stayed 1 night in Oct 2025

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, central, 5*s
Stayed 2 nights in Oct 2025

6/10 Okay

Boldkhuyag

Ideal location
Stayed 1 night in Oct 2025

8/10 Good

Diamondis J

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
This is our second stay at this property. The location is good. Rooms were clean. Staff was ok…. But ….. Just ok… Not great. We were there for business so it didn’t matter much to us….. The staff needs better training especially for taking care of non German visitors
Stayed 4 nights in Oct 2025

10/10 Excellent

Kesem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and awesome staff
Stayed 1 night in Sep 2025

10/10 Excellent

Lusya

Stayed 3 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Anurima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sarus

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025

8/10 Good

Kenisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location with mall, restaurant and other shops in walking distance. Self-parking is certainly an issue...
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful! Rooms were very clean and comfortable. I was alone so my room was smaller in size. Might have been a little small for two people. Location was great and staff was so helpful and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yi Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staffs, nice breakfast! Nice room!
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JW Marriott is a close walk to everything. We really enjoyed our time here. The staff is lovely and always willing to help. The hotel is located right next to the mall with a supermarket, which is convenient. Everything that we wanted to visit (Romer, Stadel Museum, shopping area) was all about a 15 minute walk.
Stayed 3 nights in Jul 2025