"The quality of the food in the restaurant was great. Great was also the 25m pool. " More
30 Sep 2019 by Yasmine Hidalgo-Giovannoli
Dear Valaued Guest, Thank you for sharing your positive feedback about your experience at our Restaurant Schönemann and also our pool. Your feedback will be shared with our team which is greatly appreciated. We hope to welcome you back very soon. Best Regards, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera
31 May 2019 by Yasmine Hidalgo-Giovannoli
Dear Valued Guest, Thank you for taking the time to rate your lovely experience at the Sofitel Opera Frankfurt. Thank you for your compliments about the hotel rooms, the spa and the gym. Sofitel Hotels & Resorts Hotels will endeavour to provide you with the best service for each of your stays. Your opinion is therefore of great interest to us. Our team works very hard to ensure that you have a wonderful and unforgettable experience. Thank you again for your positive rating. We look forward to welcoming you again soon. Yours sincerely, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera
14 Jul 2023 by Steffen Opitz
Bonjour Kay,Thank you very much for taking the time to share your feedback in our questionnaire.We appreciate your constructive feedback and please rest assured that we are taking the appropriate measures to address the matter in order to prevent from happening again in the future.We hope to have the pleasure of welcoming you back to Sofitel Frankfurt Opera in the near future.Sincerely,Steffen Opitz
20 Mar 2018 by Oliver Werner
Liebe Brigit, ich möchte mich für die Empfehlung vom Sofitel Frankfurt Opera auf Booking.com bedanken. Es freut mich sehr, dass Ihnen unser Hotel sehr gut gefallen hat, aber besonders bedanken möchte ich mich für Ihr Lob an unserem Team. Wir würden uns sehr freuen, Sie in der nahen Zukunft erneut in unserem Hotel begrüßen zu dürfen. Mit herzlichen Grüßen, Oliver Werner Guest Relations Agent
22 Jan 2018 by Oliver Werner
Bonjour Liisa, Thank you very much for your positive review and your kind compliments, as well for recomending us. It was a pleasure to have you here as our guest and we are looking forward to welcoming you back. Kindest regards, Oliver Werner Guest Relation Agent Sofitel Frankfurt Opera
The following facilities are closed on Sunday, Monday and Saturday:
Sofitel Frankfurt Opera offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference space. A sauna, a terrace, and tour or ticket assistance are also featured at the luxury Sofitel Frankfurt Opera. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Frankfurt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Sofitel Frankfurt Opera offers 150 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels and first-run films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Schönemann – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
Lili's – This cocktail bar specialises in French cuisine and serves lunch, dinner and light fare. Open daily.
Late-night fare is available from 24-hour room service.
A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 14 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Minors under 18 must be accompanied by at least 1 parent and present official ID. A responsible party traveling with the child and named by the parents must present the parents' written authorization with certified signature.
Sofitel Frankfurt Opera offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 16 years old and older are allowed in the pool when accompanied by an adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.
