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Pestana Casino Park Ocean and SPA Hotel

5.0 star property
VIP Access

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Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Aerial view
3 restaurants, breakfast served
Gym
View from property
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Imperatriz D. Amélia, Funchal, 9004-513
  • Place, CR7 Museum
    ‪9 min walk‬
  • Place, Madeira Casino
    ‪9 min walk‬
  • Place, Funchal Marina
    ‪10 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪20 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room, Mountain View

Minibar, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room, Mountain View

8.8 out of 10
Excellent
(23 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Garden View

Minibar, in-room safe, blackout curtains, soundproofing

Double or Twin Room, Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Partial Sea View (Side Sea View)

Double or Twin Room, Partial Sea View (Side Sea View)

Double or Twin Room, Partial Sea View (Side Sea View)

8.0 out of 10
Very good
(23 reviews)
  • Partial sea view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double or Twin Room, Garden View (Extra Bed)

Minibar, in-room safe, blackout curtains, soundproofing

Double or Twin Room, Garden View (Extra Bed)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Pestana Casino Park Ocean and SPA Hotel

This smoke-free hotel features 3 restaurants, a marina, and a full-service spa. WiFi in public areas is free. Additionally, a casino, an indoor pool, and an outdoor pool are onsite.
Pestana Casino Park Ocean and SPA Hotel offers 379 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

An outdoor tennis court, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Pestana Casino Park Ocean and SPA Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Madeira Casino. You'll find features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Funchal Marina and 6 minutes from Madeira Botanical Garden
  • Airport shuttle service available for a fee
Pestana Casino Park Ocean and SPA Hotel offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Pestana Casino Park Ocean and SPA Hotel. Parking is available for a fee.

This 5-star Funchal hotel is smoke free.

Panoramico - This buffet restaurant serves breakfast, lunch, and dinner.
Sunset - This brasserie serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Panoramico
  • Sunset

Things to do

  • 200 slot machines
  • 6 gaming tables
  • Arcade/game room
  • Casino
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina

Full-service spa

  • Body treatments
  • Hot tub
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3976
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Pestana Casino Park Ocean and SPA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1005 reviews
Rating 8 - Good. 354 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

maxine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities and the location is wonderful
Stayed 9 nights in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean room. Friendly and helpful staff. The swimming pools were all in excellent condition. The building itself is a bit dated but the facilities were still excellent. Happy with my stay!
Stayed 5 nights in Jan 2026

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very generous size and 'double' bed was 6ft and very comfy! Double sink and spotless bathroom. We were lucky to have a balcony with view over the sea. Breakfast buffet offered fantastic choice and one night we opted for Madeiran evening buffet and were visited by a traditional Madeiran singing and dancing group! Within walking distance of the town and hotel also provided us with information on tours with direct or nearby pick up.
Stayed 5 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Michaela, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location, the Staff, the cleanliness of the place, lovely breakfast and big choice of food at the breakfast buffet, overall very very relaxing stay. Spa is a great bonus as in January, the pool is still too cold to dip in. Enjoyed morning coffee overlooking the harbour and cruise ships.
Stayed 7 nights in Jan 2026

10/10 Excellent

Afamefuna

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Great location, friendly staff, beautiful spacious resort
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities
Very clean . Friendly staff . Great breakfast
Stayed 2 nights in Jan 2026

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 7 nights in Dec 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Booked last minute as flight cancelled so needed overnight accommodation. Staff were wonderful. Room was ideal for our needs with free water & soft drinks in mini bar. Breakfast was included which is one of the best I’ve ever had in a spectacular setting, will return.
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff, amazing Christmas buffet dinner.
Stayed 5 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2025

10/10 Excellent

Nashaat

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with a an excellent scene over the ocean, also in the centre of the city close to everything
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian Michael, Wellingborough

Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed that this hotel many times before and the stay was again excellent. The room was generously large with a usable balcony. The buffet breakfasts were outstanding in quality and selection. Generally the whole experience was excellent.
Stayed 11 nights in Nov 2025

6/10 Okay

Adam

Business traveller
Liked: Cleanliness
Nice hotel but felt a little dated
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, very retro in the communal areas. large selection at breakfast, few negative point though. If you have a garden facing room, take ear plugs. The nightclub at the casino goes on till 3/4 am and the noise from the club is LOUD!. Also if you have a suit at the sea end of the hotel, be prepared for noise from the cruise terminal pumping station. Room service was rather late in the day/ none existent My room was only cleaned after 4pm and another room in our group wasnt cleaned at all. Over all the the hotel is very nice place to stay
Stayed 2 nights in Nov 2025

8/10 Good

Claire

Stayed 4 nights in Nov 2025

10/10 Excellent

ewa

Stayed 4 nights in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.
Stayed 3 nights in Sep 2025

8/10 Good

Rebecca, Candler

Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again
Stayed 4 nights in Sep 2025

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
Stayed 5 nights in Sep 2025

8/10 Good

Kay Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool and grounds very convenient for walking to the old town.
Stayed 9 nights in Sep 2025

8/10 Good

Ian, Vancouver

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.
Stayed 4 nights in Sep 2025