"It was very comfortable, lots of places to chill, have drinks/snacks or just catch the sun. " More
31 Aug 2023 by Orlando Araujo
Dear Phillip,Thank you for your feedback which deserved our best attention. We are very happy to know you have spent a lovely time with us and we were able to create a memorable experience.We are looking forward to welcoming you back soon.Best regards,Orlando AraujoUnit's Manager
24 Nov 2019 by Fernando Carriço
Dear Guest, It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Pestana Casino Park and to offering you “the time of your life” Kindest regards, Fernando Carriço Unit Manager
17 Oct 2019 by Fernando Carriço
Dear Guest, We appreciate your feedback regarding our hotel. Thank you for highlighting our facilities, views, location and staff service. I will share your comments with the team involved. It was a pleasure to have you as our guest and we will be delighted if you return. Best regards, Fernando Carriço Unit's Manager
30 Sep 2019 by Fernando Carriço
Dear Guest, Thank you for taking the time to share with us your comments and views. At Pestana Casino Park, we take our guests’ feedback seriously as this is the only way we can truly measure and continuously improve the service we provide to our guests. We are disappointed to hear you didn’t find our accommodations offerings excellent, and we apologize for being unable to impress you in this aspect. Thank you once again for staying with us and providing us with your valuable feedback. We aim to improve and we look forward to serving you better in the future. Kind regards, Fernando Carriço Unit Manager
7 Jun 2019 by Fernando Carriço
Dear Guest, We would like to thank you for taking the time to write your feedback regarding you stay at the Pestana Casino Park, upon which we have carefully read all your comments about our hotel and our services. Thank you for highlighting our staff for their exceptional service. I will share your comments with the team who will be glad to hear them. Please do make the time for another visit in the not too distant future and we are all glad you enjoyed your time with us. Best regards, Fernando Carriço Unit Manager
13 May 2018 by Fernando Carriço
Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Casino Park. We are delighted to hear you had a great time with us. We are glad you enjoyed the quality of service we provide. We are looking forward to welcoming you back very soon during your next visit. Sincerely, Fernando Carriço Unit Manager
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
24-hour room service is available.
The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.