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Hotel Palazzo Grillo

4.0 star property
VIP Access

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Photo gallery for Hotel Palazzo Grillo

Interior
Deluxe Double or Twin Room
Deluxe Suite, City View
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Piazza delle Vigne 4, Genoa, GE, 16123
  • Place, Via Garibaldi
    ‪2 min walk‬
  • Place, Genoa City Hall
    ‪3 min walk‬
  • Place, Piazza de Ferrari
    ‪5 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View

Deluxe Suite, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Palazzo Grillo

Hotel with a restaurant, 4-minute walk to Old Port
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Palazzo Grillo offers 25 accommodations with complimentary newspapers and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Palazzo Grillo. During your stay, you're just a quick walk from Old Port. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Old Port and 9 minutes by foot from Genoa Port Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at Hotel Palazzo Grillo. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Genoa hotel is smoke free.

Hotel Palazzo Grillo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palazzo Grillo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 010025-ALB-0020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 292 out of 391 reviews
Rating 8 - Good. 74 out of 391 reviews
Rating 6 - Okay. 18 out of 391 reviews
Rating 4 - Poor. 5 out of 391 reviews
Rating 2 - Terrible. 2 out of 391 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The lobby is beautiful with old fresco. Everything is organized and well taken care of. The breakfast is good. The room itself was average but had all the amenities needed. The location is conveniently located in the old town close to most of the attractions. All the stores are shut down after 7 pm except the restaurants so the streets in the area look abandoned. It's easy to get lost in the narrow streets which can be dark at night. I was a little nervous going out at night having to navigate the abandoned narrow alleys.
Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized. Breakfast was simply incredible and the staff was warm and friendly. Highly recommend!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 3 nights in Oct 2025

10/10 Excellent

Tamara

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location near sights etc, staff all very friendly and helpful. Also, near lots of great restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Trang, San Francisco

Stayed 3 nights in Sep 2025

10/10 Excellent

Bonita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful interiors, comfortable room, great staff, excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort

Excellent Stay

Staff were friendly and very helpful particularly all the girls at reception. Hotel is ideally placed in the centre of the old town with the only drawback that taxis can only get to the Piazza Competto which is 50 meters away so you have to wheel your luggage that 50m.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walkable to many attractions. Rooms are fine but staff and its service is the star. Everyone at the hotel were helpful and go beyond the normal to ensure a fantastic experience. One recommendation is once you’re in a taxi to the hotel; call the hotel to coordinate drop off location. Hotel is in a historic area with limited taxi access but the staff will help to secure your arrival.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ysabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay, seeped in history, right in the heart of the old town. We had a fantastic time with friendly staff, a clean, comfortable, air conditioned room. Some of the smaller ally streets can feel a little unsafe but if you stick to the main ones it was great :)
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palazzo tastefully designed.
Stayed 1 night in Jul 2025

10/10 Excellent

John, MCLEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Palazzo Grillo. Yes, it is a registered UNESCO World Heritage site and a wonderfully restored hotel that seamlessly blends a palazzo built in 1545 with 21st-century conveniences. A superb breakfast on the top floor, a beautiful relaxation library on the second floor, and nicely placed in the old quarter of Genova, at the Piazza delle Vigne. Palazzo Grillo is located in the pedestrian zone of the town center, making access by car impossible. We enjoy walking, so the 5-minute walk with our luggage from the closest parking garage (Marina Porto Antico) to the town center was no problem. Be sure to follow the directions from the hotel. Certain taxis can take you close to the hotel, resulting in a shorter walk. The labyrinth of alleys in the old part of town is worth your trip--a cultural wonder. Expect excellent service from the staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing historic building transformed into a wonderful hotel, central location in the old city! Great staff and service. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, wonderful staff, excellent value

beautiful historic building with cozy indoor library/workspace/lounge and a lovely rooftop terrace. staff was super friendly and helpful (and multi-lingual!). breakfast was solid and well worth the extra fee. excellent central location in old town genova, easily walkable to many points of interest and public transit. overall fantastic value, will definitely book again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
Excellant Hotel. Beautiful property! I would definitely stay again!
Stayed 1 night in Jul 2025

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored palazzo in the center of old town. From the lobby to the room to the other common areas, the feel, decor and design was stunning. Service was generally excellent as well. Great location from which to explore all the Old Town sites and get lost in the maze of alleys. Gran Ristoro, a phenomenal, tiny sandwich shop is a three-minute walk away and a must visit for foodies. There isn’t any parking in the Old Town, but there is convenient self-parking a few minutes walk away at the port. We would definitely choose Palazzo Grillo again if we return to Genoa.
The lobby.
The grand staircase.
Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have booked the standard room but uplon arrival we realized that it was very basic on a level that needs more love to make it welcoming. We paid an additional 50 euros directly to the hotel for an upgrade for the Junior room which was nice. The breakfast is good and includes a wide selection of products.
Stayed 1 night in Jul 2025

6/10 Okay

Rughia

Liked: Staff & service, property conditions & facilities
The property cannot be accessed via car. One should carry the luggage through very narrow passage. This should be transparent to the travelers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed

Stayed 1 night in Jul 2025