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3.5 out of 5

"My partner and I had a lovely stay here. The rooms are great and we were lucky enough to receive an upgrade upon arrival. Our only criticism was the n ... " More

By a verified traveller on Tue 21 Jul 2020

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Classic Double or Twin Room (Without Spa Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€158* Per night/room 7 May - 8 May

Deluxe Double or Twin Room (With Spa Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double or Twin Room (With Spa access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double or Twin Room (With Spa access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Spa Double/Twin bedroom with spa access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hatherley Manor Hotel & Spa. During your stay, you'll be close to Gloucester Quays. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the clean guestrooms
  • 10 minutes by car from Gloucester Quays and 12 minutes from Cheltenham Racecourse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Hatherley Manor Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hatherley Manor Hotel & Spa

Everyone (1) Couples (1)
4 out of 5
My partner and I had a lovely stay here. The rooms are great and we were lucky enough to receive an upgrade upon arrival. Our only criticism was the noise level of the cleaners in the morning. We were awake from around 08:00 and with the noise as it was, couldn't get back to sleep. Aside from that, it was a pleasant stay.

Posted by , from Tewkesbury on 21 Jul 2020

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3 out of 5

Hotel is clean but wasn't impressed by the food.

The hotel is clean but this time round I felt the food was poor for the price you pay. I had the mixed grill and it looked like it was reheated / cooked in a microwave. The service is slow and the diet coke is awful. It's like dirty water. It's a shame as when I have stayed there before I couldn't fault it, however the food is very expensive for what it is always.

Posted by on 13 Feb 2018

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Property Features

Hatherley Manor Hotel & Spa offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Hatherley Manor Hotel & Spa also features spa services, a garden, and concierge services. Self parking is free. This 4-star Gloucester country house is smoke free.

  • 56 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Gloucester Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Hatherley Manor Hotel & Spa offers 56 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. This Gloucester country house provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.

On-site venue – This restaurant specialises in British cuisine and only serves dinner. Reservations are required.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the country house include an indoor pool, a sauna and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 6
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: This property’s classic double or twin rooms do not include access to the spa or leisure facilities.

Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Spa access is only permitted to guests who have booked an Executive Room.

Children under 4 years old are not allowed in the spa.

Children are allowed in the pool from 9-10:30 AM and 4:30-6 PM and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.95 for adults and from GBP 12.95 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hatherley Manor Hotel Gloucester
  • Hatherley Manor Gloucester
  • Hatherley Manor
  • Hatherley Manor Hotel
  • Hatherley Manor & Gloucester
  • Hatherley Manor Hotel & Spa Gloucester
  • Hatherley Manor Hotel & Spa Country House
  • Hatherley Manor Hotel & Spa Country House Gloucester

You should know

  • Reservations are needed for spa treatments. For reservations, contact the country house before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.