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Best Western Manor Hotel

3.0 star property

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Photo gallery for Best Western Manor Hotel

Exterior
Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Living area
Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchen
Bar (on property)
Suite, 1 King Bed, Non Smoking, Kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Hever Court Road, Gravesend, England, DA12 5UQ
  • Kent Cyclopark
    ‪2 min walk‬
  • Gravesend Gurdwara
    ‪5 min drive‬
  • Bluewater Shopping Centre
    ‪7 min drive‬
  • London (LGW-Gatwick)
    ‪47 min drive‬

Room options

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, premium bedding, desk, cots/infant beds

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Kitchenette (Converts to 2 Twin Bed;Walk-in Shower)

1 bedroom, premium bedding, desk, cots/infant beds

Standard Room, 1 Double Bed, Accessible, Kitchenette (Converts to 2 Twin Bed;Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Room, 3 Single Beds, Non Smoking

Comfort Room, 3 Single Beds, Non Smoking

Comfort Room, 3 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Manor Hotel

Hotel in Gravesend with a fitness center and a 24-hour front desk
A fitness center, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Manor Hotel offers 62 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gravesend hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Best Western Manor Hotel, you're just a quick walk from Kent Cyclopark. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, coffee/tea in a common area, and TV in a common area
  • Onsite recreation includes a gym
  • 6 minutes by car from Bluewater Shopping Centre and 7 minutes from Thames River
As a guest of Best Western Manor Hotel, you'll find a fitness center, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Manor Hotel also features dry cleaning/laundry services, room service (during limited hours), and express check-out. Self parking is free.

This 3-star Gravesend hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Portable fan

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 20 and January 3.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Manor Gravesend
Best Western Manor Hotel
Best Western Manor Hotel Gravesend
Manor Hotel Best Western
BEST WESTERN Manor Hotel Gravesend/Singlewell, Kent
Best Western Singlewell
Singlewell Best Western
Best Western Manor Hotel Hotel
Best Western Manor Hotel Gravesend
Best Western Manor Hotel Hotel Gravesend

Best Western Manor Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 132 out of 312 reviews
Rating 8 - Good. 113 out of 312 reviews
Rating 6 - Okay. 47 out of 312 reviews
Rating 4 - Poor. 12 out of 312 reviews
Rating 2 - Terrible. 8 out of 312 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ionela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service & location

Excellent customer service, fantastic tasty menu, set in a period building with character and history.
Stayed 1 night in Mar 2025

4/10 Poor

Ian

Business traveller
Liked: Cleanliness, room comfort
I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one
Stayed 1 night in Feb 2025

2/10 Terrible

Jaimie

Disliked: Staff & service, room comfort

Very very poor

Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly customer service.
Stayed 1 night in Feb 2025

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jose

Business traveller
Liked: Staff & service
Disliked: Room comfort

Business

Arrived and room was cold, turned on rad still cold. Called reception and was told it was due on soon. Room warmed up only for it to turn off again in night. Woke up and 2am freezing, still not on at 5am so got up and left. Not great when it’s frosty outside
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights on a trip too visit relatives. Immediately made welcome by receptionist Shell, who also cooked our breakfasts fresh each morning. Room clean and spacious although phone reception poor (we were at the back of the hotel, although WiFi fine). Big brand appearance but family guest house friendliness.
Stayed 2 nights in Nov 2024

8/10 Good

Lakan

Liked: Cleanliness, staff & service
Good hotel for a quick stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jerry

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Just convenient for why we were in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, helpful and friendly staff. Room was clean and comfortable. Breakfast was fresh and plentiful. We would recommend and will stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Lisa

Travelled with family, Travelled with group
Disliked: Amenities
We attended a weddding so instead of driving we booked a room, for the service we got i feel that their prices for a 1 night stay are too steep, at £110 plus £15 for checking in early, when this option of arriving early is a bit extortionate when the rooms are available and shouldnt be charged extra for. Also if you wanted breakfast it would have cost you £14 more as breakfast was not included in the price. The rooms are outdated and the en suite is too small, fridge in the room was empty and the tiny pots of milk were off, due to being in the heat.
Stayed 1 night in Sep 2024

6/10 Okay

Ayokunmi

Liked: Cleanliness
.
Stayed 1 night in Sep 2024

10/10 Excellent

Jayandree

Stayed 2 nights in Aug 2024