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Spring River Ebbsfleet by Marston's Inns

3.0 star property

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Photo gallery for Spring River Ebbsfleet by Marston's Inns

Bar (on property)
Reception
Terrace/patio
Family Room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Talbot Lane, Gravesend, England, DA10 1AZ
  • Bluewater Shopping Centre
    ‪3 min drive‬
  • Lakeside Shopping Centre
    ‪12 min drive‬
  • London Cruise Terminal
    ‪22 min drive‬
  • London (LGW-Gatwick)
    ‪44 min drive‬

Room options

View all photos for Double or Twin Room, Accessible

Desk, blackout curtains, soundproofing, free cots/infant beds

Double or Twin Room, Accessible

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout curtains, soundproofing, free cots/infant beds

Standard Double Room

9.4 out of 10
Exceptional
(77 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Desk, blackout curtains, soundproofing, free cots/infant beds

Double or Twin Room

9.0 out of 10
Wonderful
(44 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Spring River Ebbsfleet by Marston's Inns

Hotel in Gravesend with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Spring River Ebbsfleet by Marston's Inns offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Spring River Ebbsfleet by Marston's Inns's great location. During your stay, you'll be close to Bluewater Shopping Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a car charging station and a terrace
  • Onsite recreation includes a playground
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from Bluewater Shopping Centre and 8 minutes from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spring River Ebbsfleet by Marston's Inns also features a terrace and a garden. Self parking is free.

This 3-star Gravesend hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Spring River Ebbsfleet by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 9.95 for adults and GBP 2.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room cot
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 2.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spring River Marston's Inns Gravesend
Spring River Marston's Inns
Spring River Marston's Gravesend
Spring River by Marston's Inns
Spring River Ebbsfleet by Marston's Inns Hotel
Spring River Ebbsfleet by Marston's Inns Gravesend
Spring River Ebbsfleet by Marston's Inns Hotel Gravesend

Reviews

Spring River Ebbsfleet by Marston's Inns Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 652 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 61 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Average

They need to put Iron’s and Ironing Boards, plates and cutlery in the rooms. Also it would be good if they had smart TV’s that you could cast to.
Stayed 3 nights in Jun 2025

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So very much a travelodge style room/bathroom arrangement, all clean & tidy looked to be adjacent to a new development. Food was OK but unspectacular as you would expect from a pub chain. Easy access from main trunk roads.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep everything you want from a hotel when working away
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

10/10 Excellent

Wessel

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

10/10 Excellent

Josphat, Nairobi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quietness
Stayed 1 night in May 2025

8/10 Good

Vidal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast
Stayed 3 nights in May 2025

6/10 Okay

Jenny

Disliked: Cleanliness, property conditions & facilities
Bathroom very dirty for disabled‘s room the bathroom needs a deep clean.the plug sockets unusable to use as hidden underneath the bedside cabinet for a disabled person I could not get to it to plug my phone in so I had it close to me in the night. window black out curtains that are too small leaving a halo of light around the window this is the bath seat and shower rail filthy. Also shower head was awful wayer was terrible spraying all over the place needs a new shower head after travelling over 5 hours and arriving wanted to get a shower before bed and this is what the bathroom was like. I had to get the lady from reception to come and try get the rail down it took 2 members of staff to sort it out but as you see from the photos it’s very Unclean for an accessible disabled room being asthmatic I felt it was very dirty
Dirty
This is the shower seat least to say I did not use the seat
Needs a deep clean this is supposed to be an accessible room for disabled people. I find it disturbing how dirty it was.
This is the shower rail to hold onto very dirty
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firstly, the hotel can't be faulted, great staff, great rooms, spotlessly clean and comfy. Only issue is the pub next door and the location. The pub is a soulless, desperate drab lifeless vacuum made purely to supply terrible food to people who obviously have either no choice of going there or have no taste buds. The staff obviously have a no smile policy (mind you working there who can blame them). The food summed up the pub in reflecting it's dreariness and staleness. And being sited on a new build housing estate with building works ongoing doesn't exactly help the ambience. Summary - Hotel great. Pub Terrible. Stay at the hotel and get a taxi somewhere else you'll thank me.
Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively new hotel I think so everything works (bar a light bulb gone in one of the bedside lights!) and is in good condition. Beds very comfortable although I still can't believe that in this day and age a hotel has to fit plastic waterproof mattress protectors!! Room and facilities clean. Good soundproofing from main road nearby and Aircon provided. Very friendly and helpful staff.
Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff rude
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Trudy

Stayed 1 night in May 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just ok.

Good descent clean hotel. I came overnight with my kids. The bed is not as soft as other hotels..found it a bit hard. Restaurant was fully booked had to seat in the bar, which wast enjoyable. Overall good loaction, but I would not stay again.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Always clean with plenty of parking
Stayed 1 night in May 2025