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ibis London Thurrock M25

3.0 star property

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Photo gallery for ibis London Thurrock M25

A red sofa with a magazine, a suitcase, and a table with a drink and a cup.
A reception desk with a digital screen displaying room rates and services, two computer monitors, and a suitcase on the floor.
A modern reception area with a reception desk, seating area, and large windows providing natural light.
A modern bar area with a long wooden counter, multiple bar stools, and a variety of bottles and glasses on shelves.
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a Ferris wheel.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Royal Opera House Learning and Participation
    ‪14 min walk‬
  • Place, The Backstage Centre
    ‪3 min drive‬
  • Place, Lakeside Shopping Centre
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪59 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a window with a view, and a lamp.

Twin Room, 2 Single Beds

7.4 out of 10
Good
(17 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a Ferris wheel.

Family Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and a shower sign.

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(39 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

ibis London Thurrock M25

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis London Thurrock M25. During your stay, you'll be within walking distance of Lakeside Shopping Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 3-minute drive from Lakeside Shopping Centre and 11 minutes from Orchard Theatre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 1998
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best stay I always stay here very friendly staff clean and tidy
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members ideal location for to get out of city and very close to the lake side shopping centre
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay ever the top friendly staff good location booking agin 😀
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful The room was clean Nice hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Hotel almost every week, and it truly feels like a home away from home. The staff, especially Jolanta, Maria, Natalia, Rasa, and David at breakfast, are like family—always cheerful, 😀welcoming, and make my stays so special. I can’t recommend them enough!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second week booking this place cause the friendly stuff makes you feel like a home Thank you Marija hope to book again next week
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the Best 👍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking on-site. Check in was quick and easy. Room was nice and clean, with a comfortable bed. Buffet breakfast was very nice and well stocked. The bar is reasonably priced and well stocked. Good, free Wi-Fi available throughout the hotel. Thurrock retail park is about 15 minutes walk.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good breakfast, good pre cruise stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was the best but the Breakfast was not that great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Selas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re a business traveler looking for a place where they remember your name and not just your credit card number — look no further. 10/10, would check in again. (And I will. Next Tuesday, actually.)
Stayed 1 night in May 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, breakfast was superb.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and just great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Evening meal was good value of cost
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the venue, clean room, breakfast decent, good value for money
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Amanda

Always stay here local to everything and staff very warm and welcoming
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Princewill

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. I enjoyed my stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities
Spotless room, very convenient for Grays, Thurrock. Staff very respectful and helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was clean no complaints will always stay there when im down near there Thanks
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joy

Alll good and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elena-Andreea

Liked: Cleanliness, amenities, property conditions & facilities
Clean and cozy double room. I really enjoyed my stay.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful, easy parking, good breakfast and comfortable room with air-condition.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Good enough for business stay
Stayed 4 nights in Aug 2025