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ibis London Thurrock M25

3.0 star property

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Photo gallery for ibis London Thurrock M25

Exterior
1 bedroom, premium bedding, in-room safe, desk
Restaurant
Exterior
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Lakeside Shopping Centre
    ‪3 min drive‬
  • Bluewater Shopping Centre
    ‪6 min drive‬
  • Orchard Theatre
    ‪6 min drive‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

1 bedroom, premium bedding, in-room safe, desk

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Best Western Thurrock Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, (655)
The price is €92
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Best Western Thurrock Hotel

About this property

ibis London Thurrock M25

Hotel with a restaurant, near Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis London Thurrock M25. During your stay, you'll be within walking distance of Lakeside Shopping Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 3-minute drive from Lakeside Shopping Centre and 11 minutes from Orchard Theatre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Languages

Chinese (Mandarin), Czech, English, French, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerally ok

Overall ok Very friendly staff room basic but comfortable, bed good but drains in bathroom smelt!
Stayed 1 night in Mar 2025

10/10 Excellent

Afolabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service

Mixed experience but nice staff

Showered leaked, food cold at breakfast and aircon noisy. Otherwise friendly staff and clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Izuch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ABDUL

Very good
Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

GANESH

Stayed 1 night in Mar 2025

6/10 Okay

Mansur, PRESTON

Travelled with family
On arrival we had to wait 15 minutes for their systems to update before we got our room. We were given access to the hot drinks machine.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Check in took around 15 mins and room smelt like damp
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely room wirh nice bathroom. Very comfy bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Ok place
Stayed 1 night in Feb 2025

8/10 Good

kerry louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good nights stay and very quite as well seeing where it is located
Stayed 1 night in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Travelled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Johno

Liked: Cleanliness, staff & service, property conditions & facilities
The area is very nice noiseless and comfortable
Stayed 1 night in Feb 2025

4/10 Poor

Will

Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Firstly we arrived late due being at event close by, we was told we coould only have soft drinks due to it being 23:00 which was fine so we got them from the bar and took a seat while.we ordered food to.be delivered as was told we couldnt get any food as it was to late. On e we pointed out it stated 24/7 food availabe a pizza was made for us but when is arrived it was wrapped in cling film and told if we wanted to eaf it we had to take it to our room, which i wasnt impressed with, we got to our room for out key not.to work so we had to return to reception for them to re program our key. Eventually got in the room which looked ok but them founf the matteress was full of stains which really didnt look nice. My partner had ordered a takeaway as we aas told we couldnt have food first off he was then told he couldnt wait inside he had to wait outside for the food and aas not allowed to stand inside,it was a cold night and couldnt quiet understand what difference that made, i found the lady on reception quiet rude and wasnt willing to listen to what anyone was trying to say.
Stayed 1 night in Feb 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Room was clean but basic. Would have been nice to have a bath.
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Stayed 1 night in Jan 2025

2/10 Terrible

Keeley

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mammie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
So handy for lakeside
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a weekend during a 72 hour call out shift. It was nice peaceful and quiet. Allowing me to completely relax when I wasn't on site.. Highly recommended to family and work friends and will be staying again next weekend for the same shift routine..
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerard

Stayed 2 nights in Jan 2025