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White Swan Hotel

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4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property video
Premium bedding, minibar, in-room safe, desk
Lounge
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Place, Shamian Exhibition Hall
    ‪2 min walk‬
  • Place, Guangzhou Cultural Park
    ‪12 min walk‬
  • Place, Shangxiajiu Pedestrian Street
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

8.0 out of 10
Very good
(1 review)
  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room River View King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed

Standard Room City View Queen Bed

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room City View Twin Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room City View Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed

Standard Room City View Twin Bed

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room City View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room City View King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Standard Twin Room (2 Beds)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Queen Room

Premium bedding, minibar, in-room safe, desk

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe City-view King Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe City-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe River-view King Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for CLUB DELUXE ROOM CITY VIEW

Premium bedding, minibar, in-room safe, desk

CLUB DELUXE ROOM CITY VIEW

  • Sleeps 2
  • Free Wi-Fi

View all photos for CLUB DELUXE ROOM RIVER VIEW

Premium bedding, minibar, in-room safe, desk

CLUB DELUXE ROOM RIVER VIEW

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Premier Suite

Premium bedding, minibar, in-room safe, desk

Club Premier Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

White Swan Hotel

4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at White Swan Hotel. During your stay, you're just a quick walk from Shamian Exhibition Hall. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Silk Road Grill
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Sacred Heart Cathedral and a few minutes from Lychee Bay Park
  • Train station pick-up shuttle service available for a fee
White Swan Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 26910 square feet (2500 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury White Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.
River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flavors of China
  • Jade River
  • River Cafe
  • Silk Road Grill
  • White Swan Deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,910 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property provides Overseas Buyer registration service for the Canton Fair, as well as transportation via ferry to the Canton Fair Complex during fair dates.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
White Swan Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

White Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonia, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

jianan

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good service and clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Jiafen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room setup, Staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in Jan 2026

10/10 Excellent

Qiqin

Stayed 1 night in Jan 2026

10/10 Excellent

Zhili

Liked: Cleanliness, amenities, property conditions & facilities
Very great!!!!
Stayed 2 nights in Jan 2026

6/10 Okay

Bingxiang

Stayed 2 nights in Jan 2026

10/10 Excellent

Jianfeng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in everything
Stayed 1 night in Jan 2026

10/10 Excellent

Jianfeng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staffs
Stayed 3 nights in Jan 2026

10/10 Excellent

Shujun

Stayed 1 night in Jan 2026

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, amenities
It is all base level of a 5 star hotel, nothing wrong but also nothing exceeding. There are so many new hotels presenting better options, sadly white swan has no advantage or selling point anymore. On the new year day, I made a phone call to reception and started the conversation with “happy new year”. The girl did not say anything back, that is a very good example of the level of service now.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 3 nights in Jan 2026

10/10 Excellent

Wai Ling Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at concierge were helpful and polite. They handled the requests efficiently and considerate. Regarding the breakfast, there’re variety food for customers to select. The view of our room no. 2206 which was facing the river was fantastic. Whiteswan hotel’s location was within the walking distance from the Huang Sha MTR station where you could directly take it from the Guangzhou East Highspeed railway. Overall is 👍👍👏👏
Stayed 2 nights in Jan 2026

10/10 Excellent

Mei ying

Liked: Cleanliness, staff & service, amenities
Everything was just wonderfull
Stayed 4 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has remained a true 5 star hotel after all these years! Excellent service, great rooms and amenities, good dining options, lovely surroundings, great view of the river delta from rooms if you book the room with views…definitely recommend it!
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

It is a bit sad to see once a supreme
Stayed 1 night in Dec 2025

8/10 Good

Yusheng

Stayed 2 nights in Dec 2025

10/10 Excellent

Zheng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Feng juan

Stayed 2 nights in Dec 2025

8/10 Good

Lisa

Travelled with family
I wish they can change the bath tub to the shower. Old people don’t like go over the tub. Otherwise everything is good
Stayed 2 nights in Dec 2025

10/10 Excellent

Gunjin, Copley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ㄴㅁㅇㄹ
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean. The housekeeping team did a fantastic job.
Stayed 4 nights in Dec 2025

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful facilities, especially the deluxe rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathy, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
all round good
Stayed 4 nights in Nov 2025