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White Swan Hotel

5.0 star property

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Photo gallery for White Swan Hotel

Outdoor pool, pool umbrellas, pool loungers
Property video
1 bedroom, premium bedding, minibar, in-room safe
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Breakfast available

Explore the area

Map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Shangxiajiu Pedestrian Street
    ‪13 min walk‬
  • Beijing Road Pedestrian Street
    ‪4 min drive‬
  • Yuexiu Park
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed

Standard Room City View Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room City View King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed

Standard Room City View Twin Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room City View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About this property

White Swan Hotel

Luxury hotel with 4 restaurants and a fitness center
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at White Swan Hotel. During your stay, you're just a quick walk from Shamian Exhibition Hall. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Silk Road Grill
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Sacred Heart Cathedral and a few minutes from Lychee Bay Park
  • Train station pick-up shuttle service available for a fee
White Swan Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury White Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.
River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flavors of China
  • Jade River
  • River Cafe
  • Silk Road Grill
  • White Swan Deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property provides Overseas Buyer registration service for the Canton Fair, as well as transportation via ferry to the Canton Fair Complex during fair dates.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
White Swan Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

White Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 675 out of 963 reviews
Rating 8 - Good. 226 out of 963 reviews
Rating 6 - Okay. 39 out of 963 reviews
Rating 4 - Poor. 13 out of 963 reviews
Rating 2 - Terrible. 10 out of 963 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben at the reception who greeted us warmly was trying very hard to find us a quiet room. In the end, he upgraded us to a better room. Our room was spacious, very clean with comfy beds and well appointed furnishings. We thoroughly enjoyed our stay at the White Swan.
Stayed 2 nights in Mar 2025

10/10 Excellent

kathryn

Travelled with partner
Liked: Amenities
We arrived at 8 in the morning because of an early flight and expected to just leave our baggage. In fact they let us have our room early which was fantastic. I’m sure the rooms at the back are great but the river room we had has such a spectacular view that it was worth paying the extra.
Stayed 2 nights in Mar 2025

10/10 Excellent

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had a wonderful stay at White Swan Hotel. The hotel is clean, comfortable, has great amenities, and the staff is friendly. The location is also amazing. The hotel's foods are excellent, and the views from the room are great. Tried couple other five stars hotel in Guangzhou but always wanted to come back to white swan, I guess this is the only hotel on my Guangzhou list from now on.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sun Yih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Nuo

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and it is definitely the Signature 5 Stars Hotel in Guangzhou.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent front desk staff and beautiful river view room. My wife and I had stayed in this hotel several times
Stayed 6 nights in Feb 2025

10/10 Excellent

Jiansheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jiansheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s still the same issue. dining room staff need to be trained to compete with other fine dining restaurant. Had dinner at the jade river restaurant and tried the tasting menu and wasn’t too impressed. staff needed to be told to change the plates. very friendly but need to be more attentive. comparing with the fine dinner I had at the Grand Hyatt, jade river’s food and service and way way behind
Stayed 6 nights in Feb 2025

10/10 Excellent

Wan Yun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Chu Xu

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wan Yun

Liked: Cleanliness, amenities
All great
Stayed 4 nights in Jan 2025

8/10 Good

Lina

Stayed 5 nights in Dec 2024

10/10 Excellent

Chen, Clarksville

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I stayed. Hotel decor is warm and elegant. Staff are very friendly and helpful. Definitely will return.
Stayed 1 night in Jan 2025

10/10 Excellent

Yusheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Yusheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SHUNTAI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Jan 2025

10/10 Excellent

Guili

Stayed 3 nights in Jan 2025

10/10 Excellent

ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services are outstanding during my stay , it’s better than most of 5 stars hotels
Stayed 3 nights in Jan 2025

6/10 Okay

yang

Travelled with family
Service staffs just like robots Excellent views
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel truly shines in cleanliness and amenities, making our stay exceptional. Our room offered a stunning river view from a high floor, and its prime location made exploring the area a breeze. Although we encountered a minor issue during check-in, it did not lessen our overall enjoyment. A special shout-out to Horace, the bellboy, whose assistance with our luggage made our visit even more enjoyable. We can’t wait to return next time!
Stayed 3 nights in Dec 2024

8/10 Good

RUI

Stayed 1 night in Dec 2024

10/10 Excellent

Shin Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024