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Hotel Kikuya

2.5 star property

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Dining
Front of property
Lobby
Living area
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

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8-23 Wakamatsu, Bay Area, Hakodate, Hokkaido, 040-0063
  • Place, Hakodate Morning Market
    ‪1 min walk‬
  • Place, Ekini Fish Market
    ‪2 min walk‬
  • Place, Hakodate City Hall
    ‪5 min walk‬
  • Airport, Hakodate (HKD)
    ‪11 min drive‬

Room options

View all photos for Japanese Style Room A

Living area

Japanese Style Room A

  • 14 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Style Room B

Living area

Japanese Style Room B

  • 18 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Western Style Room

Room amenity

Japanese Western Style Room

  • 20 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Japanese Western Style Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Japanese Western Style Room

  • 37 sq m
  • Sleeps 5
  • 3 Single Futons

View all photos for Semi Double Room

Semi Double Room

Semi Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Kikuya

Hotel in Hakodate with free breakfast
This hotel features self parking, a meeting room, and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a computer station and a vending machine are onsite.
Hotel Kikuya offers 29 air-conditioned accommodations with coffee/tea makers and slippers. This Hakodate hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Kikuya, you're just a quick walk from Hakodate Morning Market. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a meeting room, a computer, and a vending machine
  • 6 minutes by car from Fort Goryokaku and 7 minutes from Yunokawa Onsen
Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A vending machine, karaoke, and dry cleaning/laundry services are also featured at the business-friendly Hotel Kikuya. For a fee, parking is available.
Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 300 per night)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Spa

  • In-room massages

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: JPY 300 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The front desk at this property is open daily from 8:30 AM - 10 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kikuya Hakodate
Hotel Kikuya
Kikuya Hakodate
Hotel Kikuya Hotel
Hotel Kikuya Hakodate
Hotel Kikuya Hotel Hakodate

Hotel Kikuya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 301 reviews
Rating 8 - Good. 128 out of 301 reviews
Rating 6 - Okay. 83 out of 301 reviews
Rating 4 - Poor. 27 out of 301 reviews
Rating 2 - Terrible. 7 out of 301 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
very casual, family/child friendly hotel very friendly staffs that glow with traditional Japanese hospitality and culture quiet, yet very central / walkable location to marketplace, JR, restaurant district spacious Japanese style tatami room However, need to set realistic expectation, this hotel has nothing fancy, may even be dated to some people
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to all ammenities and Hakodate morning market
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 minutes walk to the seafood morning market. 5 minutes to JR station and airport limousine bus station. Many restaurants nearby.
Stayed 2 nights in Dec 2018

8/10 Good

CHAI, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location... Whole body massage...Worth with money
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
Location wise is good, however, the conditions of the room is needed to be improved.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and comfortable stay.

The room is very small but well designed. Comfortable beds. We missed the breakfast by a few minutes. In fact I tended to just grab some boiled egg but was not allowed, due to lack of communication.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Kikuya was great. The location of the hotel is top notch, it is right next to the Hakodate JR station, and it takes just a couple of minutes to walk to the closest city tram station. The famous Asahi fish market is right behind the hotel. There are several restaurants and convenience stores around the neighborhood too, so no need to worry about where to get food or necessities. We feel safe walking around at night without problem. The hotel is family run, not new, but very well maintained. The room is clean, a little small but typical for Japanese hotel room. Hotel staffs are friendly and helpful, but speak very little English. Overall I enjoyed staying at Kikuya and it will be my top choices if I visited Hakodate again.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My second time stay at Kikuya hotel

This is my aecond time stay Kikuya hotel. Located nearby train station, morning market and 7-11. Room prepare well and clean.
Stayed 1 night in Mar 2018

8/10 Good

tomf, sydney aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

winter

very convenient for walking in the area..local bus stops right in front for easy transport..hot spring baths very good...food was ok but not too exciting and the same each day...room was a bit too hot even for winter..
Stayed 1 night in Feb 2018

8/10 Good

Yeen Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good (old) Hotel to stay at budget price.

Although the hotel is not a new building, the service and condition is average to good. Service is good. Breakfast is western style (coffee and bread) and is good.
Stayed 1 night in Feb 2018

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Siew Wun, Singapore

Liked: Cleanliness

Good hotel

Good hotel with the price paid. Simple yet comfortable.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good location but small room.

Best part is the owners speak english and are very helpful. They called cab for me explaining itvia difficult to wait for cab out in cold winter. The location is great. However the room is too squeezy for my family of 5 and the toilet is one of the smallest I have seen.
Stayed 2 nights in Dec 2017

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

OK hotel

Room was really large for a Japanese hotel room though the bathroom was very small as expected. Location is really good - close to JR station, a 7-11, fish market and tram stop / bus station. This is a budget hotel that has seen better days but it suited me for a 1 night stay.
Stayed 1 night in Sep 2017

6/10 Okay

Sammie, London

Liked: Staff & service

Basic but clean hotel near station

Stayed in hotel kikuya for one night - Hakodate was a transit stop for us from Tokyo to Sapporo. The staff was friendly and the room was clean (though it's a bit dated). It's fine to stay there for one night as it is so close to the train station. We would stay somewhere nicer if we are to spend more than one night in Hakodate.
Stayed 1 night in Jul 2017

8/10 Good

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A short walk from JR Hakodate station

The location is key for this little hotel. It's just a few minutes walk from the JR station, so any type of public transportation that Hakodate has to offer is at your doorstep. As for the room, it was nothing fancy, but more than okay for a solo traveller like me. There's a single bed, private bathroom with amenities (no hairdryer, but I didn't ask). It was a bit chilly when I checked-in and needed to take a nap. So I went to tell one of the staff, who seemed very eager to help and turned on the central heating system for me right away. All in all, this hotel may not be the best place from my trip, but I was happy with mostly everything during my stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience, Service, and Value for the Money

Had a room with tatami-style bedroom. Great service and good location. Good value for the money.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient compact room

Property are old, room were small but location is good; close to JR station, walking distance to morning markets, Bay Area etc

6/10 Okay

Verified traveller

Disliked: Room comfort
No comment for the stay in this Hotel......locality is ok but the room too small for us ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Walking distance to Hakodate station, tram station and morning market. For big luggage traveler, you can take elevator from basement (car park).

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

The Bed was terrible, it's very noisy

Overall I'm a bit disappoint of this hotel. as we first arrived there's no elevator and we are living in the 5th floor. so we won't be able to carry our luggage from stairs. So we have no choice but to left our luggage in the lobby. At the same time the elevator is repairing and we have to carry those from a snowy day to just get in the lobby for checkin. The staff is so kind however this hotel looks like he is the only person to manage. Besides the bath tube hot water is very unstable, be careful as it will suddenly turns to a really HOT water!!! My hubby was dropped in the bath tube because of this! Lucky he didn't get much hurt. A pretty old style hotel, and one thing is there's NO hair dryer!!! I'm a bit shock as I'm a lady and for sure I can't let my hair dry at night naturally. Also the bad is terrible is really hard and we don't have a comfortable sleep at night. so I guess I won't be back for sure.