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Dolce by Wyndham Hanoi Golden Lake

5.0 star property

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Photo gallery for Dolce by Wyndham Hanoi Golden Lake

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Creator video
Lobby
Serves breakfast, lunch and dinner
1 bedroom, pillow-top beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Room service
  • Parking included
  • Gym

Explore the area

Map
B7 Giang Vo, Ba Dinh District, Hanoi, 10000
  • Lotte Center Hanoi
    ‪12 min walk‬
  • Ho Chi Minh Mausoleum
    ‪2 min drive‬
  • Hoan Kiem Lake
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed (Golden)

Classic Room, 1 Single Bed (Golden)

Classic Room, 1 Single Bed (Golden)

  • 45 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Room, 1 Single Bed, Lake View

1 bedroom, pillow-top beds, minibar, in-room safe

Premier Room, 1 Single Bed, Lake View

  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Room, 1 King Bed, Lake View

Premier Room, 1 King Bed, Lake View

Premier Room, 1 King Bed, Lake View

  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Lake View

1 bedroom, pillow-top beds, minibar, in-room safe

Penthouse, 1 King Bed, Lake View

  • 169 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Golden)

Classic Room, 1 King Bed (Golden)

Classic Room, 1 King Bed (Golden)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room (Golden)

1 bedroom, pillow-top beds, minibar, in-room safe

Executive Twin Room (Golden)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room (Golden)

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Twin Room (Golden)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite (King)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, pillow-top beds, minibar, in-room safe

Executive Suite

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, Multiple Beds (Imperial)

1 bedroom, pillow-top beds, minibar, in-room safe

Penthouse, Multiple Beds (Imperial)

  • 170 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room (Golden)

1 bedroom, pillow-top beds, minibar, in-room safe

Executive Room (Golden)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Golden)

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Room (Golden)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Golden)

Suite, 1 King Bed (Golden)

Suite, 1 King Bed (Golden)

  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (449)
The price is €122
for 1 room
includes taxes & fees
28 Jun - 29 Jun
GRAND HOTEL du LAC Hanoi

About this property

Dolce by Wyndham Hanoi Golden Lake

Luxury hotel with 3 restaurants and a health club
This smoke-free hotel features 3 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Dolce by Wyndham Hanoi Golden Lake offers 342 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
During your stay at Dolce by Wyndham Hanoi Golden Lake, you're just a quick walk from Van Phuc Diplomatic Corps. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine while dining at F29 LOUNGE & RESTAURANT
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Vincom Center Metropolis and Lotte Center Hanoi
Dolce by Wyndham Hanoi Golden Lake offers its guests an outdoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 5813 square feet (540 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Dolce by Wyndham Hanoi Golden Lake. Free self parking is available.

This 5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily.
F29 LOUNGE & RESTAURANT - This lobby lounge specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
GOLDEN LAKE PALACE - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
MAJESTY FINE DINING - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee: VND 517,500 for adults and VND 346,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • F29 LOUNGE & RESTAURANT
  • GOLDEN LAKE PALACE
  • MAJESTY FINE DINING

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (5,813 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dolce by Wyndham Hanoi Golden Lake

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1417500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 517500 for adults and VND 346500 for children
  • Rollaway bed fee: VND 1417500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dolce By Wyndham Hanoi Golden
Dolce by Wyndham Hanoi Golden Lake Hotel
Dolce by Wyndham Hanoi Golden Lake Hanoi
Dolce by Wyndham Hanoi Golden Lake Hotel Hanoi

Dolce by Wyndham Hanoi Golden Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 90 reviews
Rating 8 - Good. 25 out of 90 reviews
Rating 6 - Okay. 4 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 5 out of 90 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not old town hai no but if ur staying on side for a couple of days this is the place to be
Stayed 1 night in Mar 2025

8/10 Good

Denis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. A little far from sightseeing
Stayed 3 nights in Feb 2025

2/10 Terrible

Nguyet Thanh

Business traveller
Disliked: Staff & service

Bad experience right at check in

Bad experience right at check in. I came at around 12:30 noon and waited at the check in counter. There were no customers but they made me wait and then I asked if they would do check in and they said their policy is at 3??? So why didn’t you tell me when I waited there? But this is not acceptable for 5 stars hotel. You have to greet the guest and check them in no matter you have the room ready or not. You can give them the room if any available or politely tell them to comeback at what time. So I had very bad experience from the beginning. For breakfast, as I was in a hurry. I only had Pho and I took croissant. The staff asked me not to take any foot to leave the floor. I think they have to consider the situation. I read all the reviews and other customer said they didn’t allow a 15 month old baby to take a banana. Other hotels will even pack the food for you if you don’t have enough time to eat. Check out is longgggggg. This is far from a 5 star hotel. Overall, I’ll never comeback. Please stay away from this hotel and Hotels.com should not partner with them as well. The worst experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing facilities
Stayed 13 nights in Feb 2025

8/10 Good

Kirby

Stayed 3 nights in Jan 2025

10/10 Excellent

Mykyta

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay!
Stayed 5 nights in Jan 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful but not very friendly, and were not interested in the visitors at all. the lobby on each floor smelt like cigarette smoke. The room was great and everything worked well, but in the long run, staff interaction makes and breaks a visit and Dolce was lacking in that area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yenifer, Maynard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Jan 2025

4/10 Poor

Lyle, University Place

Disliked: Amenities
Wow after leaving the inter con this property was a massive disappointment. Maybe I was just spoiled from the attention to detail, amazing staff amenities and good food at intercon but this paled in comparison (even tho literally everything is tacky and gold) you would never know this was an international hotel because very few of the staff have any grasp of English making it extremely hard to order or communicate. The breakfast buffet was huge but terrible, the room service was awful. I ended up going to circle k and living off snacks due to the poor quality and difficulty in ordering. Housekeeping was random and they never replaced the snacks and food unless I asked. The gym is ok but half the cardio equipment was broken and I was unable to use it. I really would recommend not staying here
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a pleasant stay
Stayed 7 nights in Dec 2024

10/10 Excellent

Arlette Mae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decor
Stayed 1 night in Dec 2024

8/10 Good

Arlette Mae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unable to enjoypool since heaternot on

8/10 Good

Samer

Stayed 2 nights in Dec 2024

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

jinsoo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne W

Stayed 2 nights in Aug 2024

10/10 Excellent

CRAIG

Stayed 4 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, lovely view, pool is so nice and view is amazing from pool. Breakfast was lovely, great vegetarian options. Only 1 problem I had, under the bed had not been cleaned and there was a lot of dirt and bottles/wrappers from previous guests. Everything else was absolutely spotless
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, excellent staff and food is top notch. Definitely a 10/10. Try the tomahawk gold steak it’s a must the best I’ve had ,
Stayed 3 nights in Oct 2024

10/10 Excellent

Neikkolas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a social media influencer who has traveled the world, I’ve stayed in countless hotels, but my experience at Dolce by Wyndham in Hanoi stands out as one of the best I’ve ever had. The level of service, attention to detail, and overall cleanliness were truly exceptional. From the moment I arrived, the staff’s warmth and professionalism made me feel right at home. The rooms were incredibly clean, comfortable, and thoughtfully designed, providing the perfect backdrop for filming my content. The natural light and modern decor made my videos look fantastic, which was an added bonus! The amenities were top-notch, offering everything I needed for a relaxing and productive stay. Whether you're traveling for business, pleasure, or both, Dolce by Wyndham has everything covered. I can't wait to return to this gem of a hotel on my next visit to Hanoi! Highly recommend to anyone seeking a luxurious, stress-free stay with impeccable service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Chi ling, Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Prakash, SANTA CLARA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great location and amenities. Will stay again on my next Hanoi visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Callie

Stayed 2 nights in Aug 2024