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Oriental Palace Apartments Hanoi

3.5 star property

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Photo gallery for Oriental Palace Apartments Hanoi

Lobby
Creator video - submitted by ALEX_TRAVEL
Flat-screen TV
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No. 33 Tay Ho Street, Tay Ho Ward, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Syrena Shopping Center
    ‪5 min walk‬
  • Place, Ho Tay Water Park
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms, Pool View, Poolside

Executive Apartment, 2 Bedrooms, Pool View, Poolside

Executive Apartment, 2 Bedrooms, Pool View, Poolside

  • 80 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa 3 Bedroom

Villa 3 Bedroom

Villa 3 Bedroom

  • Garden view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Master Luxury

In-room safe, desk, blackout curtains, iron/ironing board

Master Luxury

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Studio

  • Sleeps 2

View all photos for Suite 02 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Suite 02 Bedrooms

  • Sleeps 3

View all photos for Two-Bedroom Executive Room

In-room safe, desk, blackout curtains, iron/ironing board

Two-Bedroom Executive Room

  • Sleeps 3

View all photos for Master Luxury

In-room safe, desk, blackout curtains, iron/ironing board

Master Luxury

  • Sleeps 2

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

  • Sleeps 4

View all photos for Villa 3 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Villa 3 Bedroom

  • Sleeps 6

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About this property

Oriental Palace Apartments Hanoi

This apartment building features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, dry cleaning, and laundry facilities. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. A balcony, an electric kettle, and free bottled water are among the other amenities available to guests. Housekeeping is not available.
Oriental Palace Apartments Hanoi offers 49 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star apartment have kitchens with refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Hanoi apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the apartment include an outdoor pool and a fitness center.
During your stay at Oriental Palace Apartments Hanoi, you're just a quick walk from West Lake. Free WiFi in public areas, free self parking, and an outdoor pool are available. This comfortable apartment building has 49 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio, and a flat-screen TV
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 5-minute walk from West Lake and 6 minutes by car from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Oriental Palace Apartments Hanoi offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oriental Palace Apartments Hanoi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi apartment.

Oriental Palace Apartments Hanoi has a restaurant on site.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: VND 450,000 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 49 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oriental Palace Apartments Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 300000 (one-way), (up to 12 years old)
  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Oriental Palace Apartments Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Palace Apartment Hanoi
Oriental Palace Apartment
Oriental Palace Hanoi
Oriental Palace
Oriental Apartments Hanoi
Oriental Palace Apartments Hanoi Hanoi
Oriental Palace Apartments Hanoi Apartment
Oriental Palace Apartments Hanoi Apartment Hanoi

Oriental Palace Apartments Hanoi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 4 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great reasonable rate accommodations.
Stayed 3 nights in Dec 2025

10/10 Excellent

Doan Huu

Business traveller
Liked: Cleanliness, property conditions & facilities
The location is fantastic, ideally situated for easy access to West Lake. The staff is exceptionally friendly, making you feel right at home in this cozy environment. While the amenities and furniture may show their age, they remain functional and sufficient for your basic needs in a comfortable apartment, with sound design adding to the place's charm. It truly offers a warm and welcoming atmosphere that makes it feel like a home away from home.
What I cherish most is a spacious room; it truly creates a sense of comfort and peace that resonates deeply with my heart.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Nice property, spacious rooms, good pool area and extremely helpful and pleasant staff
Stayed 2 nights in Mar 2025

6/10 Okay

May

Travelled with group
Disliked: Amenities
Stayed 2 nights in Sep 2024

2/10 Terrible

ALESSIA

Disliked: Cleanliness, amenities
Stay away book another place don’t believe the pictures in the internet - not the real ones at all I check in and after 15 mins I checked out
Stayed 7 nights in Jun 2024

8/10 Good

Ricky

Liked: Cleanliness
Property is good for what you pay. Big rooms and easy walk to get around. I enjoyed it as it was away from the busy side of Hanoi. It was in walking distance to many places. Recreation building looked a bit sad but I doubt anyone used the facility. Not a bad stay if you’re only looking for a place to lay your head after a busy day exploring

10/10 Excellent

Mike

Liked: Cleanliness, room comfort

Nice and quiet

Great place to stay.
Stayed 8 nights in Feb 2024

4/10 Poor

Steven

Stayed 1 night in Nov 2022

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property which is located in a very quiet area which you do not hear any honking horns of the nearby community. The bed was very comfortable and the room was very big. The only problem is the very old bathroom which had stains over the shower/bath and the old towels being used. Just very old looking , but very good experience
Stayed 1 night in Jul 2022

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Chen

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Bathtub not clean but all is good

The bath tub not clean
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit old, but comes with reasonable price, clean and huge room, plus breakfast, and the staffs are very friendly.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and accommodating and everything in the hotel is very clean. The beds are comfortable, and it is in an excellent location. Some things are a bit outdated, but everything was clean and in working order. We booked a repeat stay after leaving Hanoi and returning due to our positive first experience.
Stayed 5 nights in Sep 2019

6/10 Okay

Oren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and staff friendly. The Pho was the best I have had yet
Stayed 2 nights in Sep 2019

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good facilities and good value Tay Ho hotel

The Oriental Palace is in a quiet location inside a gated compound. The facilities are good for the price. A pool with pool towels, a gym and more. It’s located close to the Serene Shopping Centre and the restaurants of Tay Ho. The WiFi is better than most places I’ve stayed in Hanoi. The room is large, clean and comes with a compact kitchen area. All in all, good value for money.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. I highly recommend! Very clean and quiet. Good breakfast options.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Pretty nice stay. Rooms were large and clean. Staff was friendly. Only hitch was that the bath tub and the sink were not draining properly. Needed a few days for it to be fixed properly.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The building is quite old and lack maintenance and cleanliness compared to the price of options in Hanoi
Stayed 2 nights in Jul 2018

10/10 Excellent

SEUKJIN

Stayed 28 nights in Oct 2025

2/10 Terrible

CHENG

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

??

Travelled with group
Disliked: Amenities, property conditions & facilities
The price includes breakfast, but I paid for it separately.
Stayed 2 nights in Dec 2024

6/10 Okay

Lucia

Liked: Room comfort
Stayed 6 nights in May 2024

8/10 Good

Tor Erik

Liked: Cleanliness, room comfort

Quan am

Alright apartment in a big apartment building , good bed
Stayed 1 night in Jan 2024