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SQ HANG GAI HOTEL & SPA

4.0 star property

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Photo gallery for SQ HANG GAI HOTEL & SPA

Front of property
Hallway
Outdoor pool, open 7:30 AM to 10 PM, pool loungers
Suite, Balcony, City View | Balcony
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Suite, Balcony, City View

Suite, Balcony, City View

Suite, Balcony, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View

7.6 out of 10
Good
(7 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Suite with Terrace

Suite with Terrace

Suite with Terrace

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

SQ HANG GAI HOTEL & SPA

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
SQ HANG GAI HOTEL & SPA offers 60 accommodations with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at SQ HANG GAI HOTEL & SPA. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a free manager's reception, and a full-service spa are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Motorcycle parking only
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, thalassotherapy, or body scrubs at Silk Spa
  • Services include free babysitting, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Hoan Kiem Lake and 5 minutes by foot from St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
SQ HANG GAI HOTEL & SPA offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A fitness center, spa services, and a terrace are also featured at the luxury SQ HANG GAI HOTEL & SPA. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Silk Queen Bar - Onsite bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SQ HANG GAI HOTEL & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
SQ HANG GAI HOTEL & SPA offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

SQ HANG GAI HOTEL & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 127 reviews
Rating 8 - Good. 40 out of 127 reviews
Rating 6 - Okay. 13 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room, good breakfast, helpful friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very friendly hotel staff. Good location, easy to get to. Would stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Juan Carlos

Stayed 3 nights in Dec 2025

10/10 Excellent

Obaid

Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

6/10 Okay

Phuc

Travelled with family
Liked: Cleanliness
Lack of staff
Stayed 4 nights in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and in a great location for Hanoi old toen
Stayed 3 nights in Dec 2025

10/10 Excellent

CORAZON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked the (family) triple room , only problem is the shower where the bathtubi is,no ahower curtains, so its quite wet after u finished using the shower, but otherwise the toom is roomy enough for the 3 of us, not too noisy , though its not really soundproofed, The staff are helpful, friendly, polite. The area is safe.
Stayed 3 nights in Nov 2025

10/10 Excellent

charlie

Stayed 3 nights in Nov 2025

10/10 Excellent

Scott, Nyora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely amazing and trustworthy, great position, in the heart of the old sector.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay staff is the best and would recommend this hotel. Close to everything🌸
Stayed 4 nights in Oct 2025

6/10 Okay

Adam

Liked: Staff & service, room comfort
It's right in the old quarter so it's old school. It was pretty good, the staff were good and friendly. We chose the penthouse which is on level 11. The lift only goes to 9 then you walk up 2 flights of stairs. It was 37 degrees in the room when we got there. The balcony was excellent once the sun went down.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kylie

Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Stayed 3 nights in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Staff were will to accomodate our needs. Rooms today. Few issues bathroom. Brackets & bath loose
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Great!
Stayed 3 nights in Sep 2025

8/10 Good

Chris

Stayed 5 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love them. The location is awesome. Staff is so friendly. We’ve been here a couple times in the last year. Will not stay anywhere else
Stayed 13 nights in Jul 2025

8/10 Good

Alyson, Langwarrin South

Travelled with partner
Amazing location.. Lovely staff.. for the price it's pretty good..
Stayed 5 nights in Aug 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brilliantly positioned in the old quarter of Hanoi. The beds and pillows are top quality and comfortable. The room (family, 3 bed) was spacious with plenty of storage space. The 'city view' consisted of the side of a building which was a bit disappointing but since we didn't spend very much time in the room this was fine. We prefer to eat a late breakfast and by the time we ate breakfast at around 8:45/9:00am, the cooked elements were only lukewarm, however, eggs are made to order and there's a varied selection of cold dishes too. Had a lovely stay at this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Binh

Stayed 3 nights in Apr 2025