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Ockenden Manor Hotel & Spa

4.0 star property

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Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Breakfast, lunch, dinner served; local cuisine
Junior Suite (Spa)
Breakfast, lunch, dinner served; local cuisine
Room (Sussex)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

View in a map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Place, Ockenden Manor Spa
    ‪2 min walk‬
  • Place, All England Jumping Course at Hickstead
    ‪8 min drive‬
  • Place, Wakehurst Place
    ‪13 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Cosy Room

Cosy Room

Cosy Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Cuckfield)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex)

Room (Sussex)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature)

Suite (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature)

Double Room (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa)

Junior Suite (Spa)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Ockenden Manor Hotel & Spa

Hotel with a full-service spa, near Borde Hill Garden
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Ockenden Manor Hotel & Spa offers 28 accommodations with coffee/tea makers and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.
Our customers tell us they can't get enough of the helpful staff at Ockenden Manor Hotel & Spa. During your stay, you're just a quick walk from Ockenden Manor Spa. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments, facials, or manicures and pedicures at the spa
  • Amenities include meeting rooms, laundry facilities, and a terrace
  • Onsite recreation includes a gym and a steam room
  • 7 minutes by car from Nymans and 7 minutes from Bolney Estate Winery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ockenden Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a steam room, and spa services are also featured at the business-friendly Ockenden Manor Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Haywards Heath hotel.

Guests are served free full breakfast daily from 7:30 AM to 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 23 and December 27.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Reviews

Ockenden Manor Hotel & Spa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 119 out of 183 reviews
Rating 8 - Good. 39 out of 183 reviews
Rating 6 - Okay. 19 out of 183 reviews
Rating 4 - Poor. 5 out of 183 reviews
Rating 2 - Terrible. 1 out of 183 reviews

Reviews

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing mini break.

We had a wonderful stay at Ockenden Manor, the staff are lovely, service in the restaurant is excellent and very friendly. Shout out to the chef, each dish was beautifully presented and so delicious. We enjoyed every course and then took a walk around the gorgeous gardens. Our room (Luke) was spacious, beautifully decorated with views over the gardens and the bed super comfy. Relaxing in the spa and time around the outdoor pool made for a perfect mini break. We hope to return soon!
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel in a wonderful location. Will definitely visit again soon.
Stayed 1 night in Jul 2025

8/10 Good

Shane

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room in spa building. Great spa facilities and grounds.
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location and the staff are absolutely fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with fantastic spa.

Fabulous hotel with fantastic spa. We go when we are flying from Gatwick as 20 minutes from airport
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!
Stayed 2 nights in Apr 2025

10/10 Excellent

MISS

Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.
Stayed 1 night in Feb 2025

10/10 Excellent

siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Xmas/NY 1nt break

Gorgeous room in the attick with beams, nooks & crannies. My daughter loved it! The spa is super, just annoying that a very well behaved 12yr old is only allowed to enjoy for 1.5hrs in the afternoon/evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Dec 2024

8/10 Good

Tayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only critique would be the king bed in Cuckfield / Edward room. It was very hard for us
Stayed 1 night in Dec 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and spa

We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Glenn

Travelled with partner
Liked: Amenities
Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful. Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Stayed 1 night in Sep 2024