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Holiday Inn Hull Marina, an IHG Hotel ratings based on 5 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Hull Marina, an IHG Hotel
Everyone (3)Business (1)Family (1)
5 out of 5
Reception staff so helpful and welcoming.
Posted by a verified traveller on 27 Jun 2021
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Comment from Hotel Management
27 Jun 2021
by GM
Dear Guest,
Thank you for your feedback. Great to read you found our reception staff particularly helpful and welcoming.
Sincerely,
Marcin Jurczak
General Manager
5 out of 5
Very handy location close to the town.
Pros:All good
Very pleasant stay. The breakfasts were particularly good and replenished speedily.
Posted by a verified traveller on 6 Apr 2018
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2 out of 5
Disappointing
This hotel seemed quite dated in places & could do with some refurbishing. The rooms were nothing special & the bed mattresses were a little soft for my liking. The bathroom was a bit shabby, but spacious. But the shower was old, with only lukewarm water even on the hottest setting. The cleanliness of the room was poor. My bed has been slept in already! So either it hasn't been changed since the last visitor or the cleaner had been having a little nap! The sheets were completely creased & there were black hairs in the bed & on the pillow! So we ended up having to move rooms, where luckily the bedding was clean. The manager was very helpful though & offered us a free return stay. So maybe our next stay will be better? Breakfast was average, I find the breakfast in premier inn hotels much superior than this. Overall quite disappinting & definitely the worst holiday inn I've stayed at.
Posted by mollyj75, from lincolnshire on 16 Jan 2017
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Comment from Hotel Management
15 Feb 2017
by Nigel Dibb
Dear mollyj75,
Thank you for taking the time to review our hotel. I am sorry to hear about the problems you experienced and I do hope you will come back and stay with us so we can have the chance to show you how great our hotel can be.
Kind Regards
Nigel Dibb
General Manager
5 out of 5
Brilliant location & facilities.
Pros:Everything
Cons:Nothing
Location:Perfect for bars Eateries. Shopping. The deep and lovely views of the marina.
Excellent service. Lovely feeling of luxury all round fab place to stay.
Posted by a verified traveller on 17 Oct 2016
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1 out of 5
Tired, dirty hotel
Stayed in an executive room, not sure what part of it was executive. Dirty cups and glasses. Dirt on the net curtains, black marks on the dressing gown that was left saying you could buy it if you wanted! Why would I buy a dirty dressing gown. TV channels not working. Hotel in general is tired and needs a refurb. Buffet is not fresh cooked, so lukewarm fried food
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
