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Malka Hotel

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Photo gallery for Malka Hotel

Interior
Coffee/tea maker
32-inch flat-screen TV with cable channels, TV, pay films
Coffee/tea maker
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Heleni Hamalkah 15, Jerusalem, 91010
  • Place, Ben Yehuda Street
    ‪3 min walk‬
  • Place, Mamilla Mall
    ‪8 min walk‬
  • Place, Jerusalem Great Synagogue
    ‪13 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

View all photos for Double Room

32-inch flat-screen TV with cable channels, TV, pay films

Double Room

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

32-inch flat-screen TV with cable channels, TV, pay films

Double Room, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room, Balcony

In-room safe, soundproofing, iron/ironing board, free WiFi

Triple Room, Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Malka Hotel

A bar/lounge, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, a computer station, and free newspapers are onsite.
Malka Hotel offers 22 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Jerusalem hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Malka Hotel, you're just a quick walk from Ben Yehuda Street. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Ben Yehuda Street and 5 minutes by foot from Zion Square
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Malka Hotel.

This 3-star Jerusalem hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: ILS 120 for adults and ILS 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately ILS 120 for adults and ILS 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 514925460
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Malka Jerusalem
Hotel Malka
Heleni Hotel
Malka Hotel Hotel
Malka Hotel Jerusalem
Malka Hotel Hotel Jerusalem

Malka Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 6 out of 34 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Thomas

Disliked: Amenities
Very basic, but only needed a clean place to sleep as we were leaving at 4 a.m. Close enough to walk to the Old City.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness
Hotel simple, comfortable & clean - excellent location (minutes walk from Old City) & Jaffa Street & public transport. Wouldn’t hesitate to book a stay there when I next visit.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoram is simply the best host at this hotel. Each time I visit Jerusalem, I always stay here and receive the best hospitality. It's like home away from home!
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

Yosef

Disliked: Cleanliness, amenities, property conditions & facilities
Not a hotel. It is more like a Hustle
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities
Awesome little hotel right downtown Jerusalem Walkable to verything. Clean great condition friendly staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful & sociable staff. Hotel location is s great advantage to access shopping at Jaffa street, tram transport, the kotel is a walkable 20mins. Hospitality is second to none.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities
Great! Thanks a lot!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Yaakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Silvana

Disliked: Cleanliness, staff & service, amenities
No ac,shower broke,very uncomfortable beds and pillows
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Irina

Disliked: Cleanliness, amenities, property conditions & facilities
It’s was dirty and smelled. They don’t wash the bed sheets or have clean towels. We had a crazy neighbor threatening us in the hotel about noise when we ere walking back to our room.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly hotel is in an exceptionally good and central location, a 15-minute walk from the Jaffa Gate, restaurants and a small 24/7 supermarket just 3 minutes away on Jaffa street. The hotel manager personally organized a day tour for us twice, everything worked out wonderfully.
Stayed 8 nights in Sep 2023
Verified

6/10 Okay

Asher

Disliked: Cleanliness, staff & service
No breakfast available.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Sholom

Disliked: Cleanliness, amenities
Dirty floor with towels just thrown around, room had a nasty smell
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Chatherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's no toiletries..i messaged them to bring soap and shampoo but no response
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Muyaser

Liked: Cleanliness, staff & service, property conditions & facilities
They were flexible to give the room earlier than the normal time.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, room comfort

Get what you pay for…

We stayed here two times. Excellent location. The first (room 13) was good, the AC worked well and it was relatively quiet and comfortable. Our second night in room 12 was terrible. The AC did not work and there was no hot water in the morning. We did get a bargain both times, $50 and $65 respectively. Not sure I’d stay here again, likely because the price was artificially low due to lack of tourism at the current moment. I’m sure they’ll be charging more once the regional conflicts come to an end. The gentleman working the desk was kind and hospitable.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not be mislead this is a 1 star hotel

We booked this hotel a month in advance because of the convenient location to the center of town and the low price (normal price for a 3 star hotel). Unfortunately, we showed up and this was anything but a 3 star hotel. The receptionist was watching tv in a different room and no one was there to see us in. All the sheets had hair on them and the towels smelled disgusting. The AC did not work. The blinds were broken. Our room smells like cigarettes and there was no screen on the window so when we opened it mosquitos came in. We came back late at night and the door was locked. No one had told us there was a code we needed and we were locked out. PLEASE AVOID THIS PLACE!! Do not br fooled by the price, its not worth it.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Ilana

Liked: Staff & service, amenities
Quarto bom
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, el gerente siempre con muy buena disposición 👍👍👍
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rangel Elias

Liked: Cleanliness, amenities, property conditions & facilities
Fiquei hospedado no Hotel Malka, em Jerusalém, e recomendo fortemente. Quartos simples, mas muito limpos, cama confortável, chuveiro ótimo e tudo funcionando bem. A equipe é atenciosa, sempre pronta para ajudar com orientações sobre a cidade e transporte. A localização é excelente: dá para ir caminhando até a Cidade Velha e ao bondinho leve, com mercados, cafés e restaurantes bem próximos. Para quem quer conhecer Jerusalém com praticidade, segurança e bom custo-benefício, o Malka é uma escolha que eu repetiria sem dúvida.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Alexandra

Disliked: Staff & service, property conditions & facilities, room comfort

Ok

Für den Preis insgesamt ok, warmes Wasser zum Duschen hätte es noch besser gemacht. Leider musste ich drei Tage kalt duschen.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est à proximité du centre ville, restaurants, boulangeries, supermarchés, Mamilla Mall
Stayed 3 nights in Aug 2025