Crowne Plaza Kitchener-Waterloo by IHG

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An indoor swimming pool with a checkered floor, ceiling lights, and potted plants.

A modern hotel room with a fireplace, a flat-screen TV, a striped sofa, a striped armchair, and a patterned carpet.

A modern lobby with a stone wall, a fireplace, and two beige sofas around a glass coffee table.

A restaurant with a bar area, multiple tables, and chairs.

A modern building with a sign reading "CROWNE PLAZA".

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free Wi-Fi
Air-conditioning

Explore the area

105 King St E, Kitchener, ON, N2G2K8

Place, Kitchener City Hall
‪7 min walk‬
Place, Centre In The Square
‪8 min walk‬
Place, Kitchener-Waterloo Art Gallery
‪8 min walk‬
Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
‪17 min drive‬

Room options

A hotel room with a bed, a chair, a small table, and a nightstand with a lamp.

Standard Room, 1 King Bed

Wonderful

City view
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with a bed, a desk, a television, a couch, and a patterned carpet.

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Exceptional

City view
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

A hotel room with two beds, a TV, a desk, and a chair.

Premium Room, 2 Queen Beds

Very good

City view
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

A hotel room with two beds, a TV, a desk, and a door leading to a hallway.

Standard Room, 2 Queen Beds

Very good

City view
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

A hotel room with a bed, a desk, a television, a chair, and a small table with a plant.

Junior Suite, 1 King Bed

Wonderful

City view
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Premium Room, 1 King Bed

Wonderful

City view
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Standard Room

Good

City view
1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Similar properties

Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

23 Aug - 24 Aug

About this property

Crowne Plaza Kitchener-Waterloo by IHG

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking.

Crowne Plaza Kitchener-Waterloo by IHG offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Our customers tell us they can't get enough of Crowne Plaza Kitchener-Waterloo by IHG's great location. During your stay, you're just a quick walk from TheMuseum. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
Enjoy American cuisine while dining at Aqua Lounge Restaurant
Self parking available for a fee
Take a swim in the indoor pool
Indulge with massages, Ayurvedic treatments, or body treatments at the spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the breakfast and the helpful staff
Within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square

Crowne Plaza Kitchener-Waterloo by IHG offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Crowne Plaza Kitchener-Waterloo by IHG. Parking is available for a fee.

This 4-star Kitchener hotel is smoke free.

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only. Open daily.

Late night fare is available from room service (during limited hours).

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Secured, covered parking on site (CAD 12 per night)
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A restaurant

Restaurants on site

Aqua Lounge Restaurant
Aqua Lounge Restaurant

Things to do

Arcade/game room
Bowling alley
Full-service spa
Indoor pool
Table tennis

Family friendly

Arcade/game room
Bowling alley
In-room cot
In-room microwave
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

11 meeting rooms
Business centre
Computer station
Conference centre (15,000 square foot of space)

Full-service spa

3 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Massage
Mud bath
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom

1 building
10 floors
Ballroom
Banquet hall
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Deep soaking bathtub or hydromassage showerhead
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

37-inch LED TV with cable channels

Food and drink

Coffee/tea maker
Late-night room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for CAD 15.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: CAD 12.00 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CAD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel

Crowne Plaza Kitchener-Waterloo

Delta Kitchener-Waterloo Hotel Kitchener

Crowne Plaza Kitchener Waterloo

Crowne Plaza Kitchener-Waterloo by IHG Hotel

Crowne Plaza Kitchener Waterloo an IHG Hotel

Crowne Plaza Kitchener-Waterloo by IHG Kitchener

Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Crowne Plaza Kitchener-Waterloo by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Liked: Cleanliness, staff & service, property conditions & facilities

Clean room, staff excellent when checking in & out. Assisted with questions we had , very polite Professional appearance Would definitely go back to hotel & recommend it .

Stayed 1 night in May 2026

Verified review

8/10 Good

8/10 Good

Tony

27 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best breakfast buffet ever and a omelet station also

Stayed 2 nights in Mar 2026

Crowne Plaza Kitchener-Waterloo by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

View all photos for Standard Room

Standard Room

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About this property

Crowne Plaza Kitchener-Waterloo by IHG

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

Very good

8.8/10

8.8/10

8.2/10

8.2/10

Reviews

10/10 Excellent

Christopher

Christopher

10/10 Excellent

Andrew

Andrew

10/10 Excellent

Ramazani Francois

Ramazani Francois

10/10 Excellent

Erin

Erin

10/10 Excellent

Mike