Fairfield Inn & Suites by Marriott Knoxville/East

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Knoxville/East

Lobby
Free daily continental breakfast
Studio, 1 King Bed with Sofa bed
Property amenity
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1551 Cracker Barrel Ln, Knoxville, TN, 37914
  • Place, Chillhowe Park
    ‪6 min drive‬
  • Place, Knoxville Zoo
    ‪6 min drive‬
  • Place, Knoxville Center
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪28 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(30 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Fairfield Inn & Suites by Marriott Knoxville/East

Hotel in Knoxville with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
Fairfield Inn & Suites by Marriott Knoxville/East offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Knoxville/East. During your stay, you'll be close to Ruggles Ferry Golf Course. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from University of Tennessee and 13 minutes from Knoxville Convention Center
Fairfield Inn & Suites by Marriott Knoxville/East offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Knoxville/East also features laundry facilities, express check-out, and a front-desk safe. Self parking is free.

This Knoxville hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Hotel Knoxville/East
Fairfield Inn Knoxville/East
Fairfield Inn Knoxville/East Hotel Knoxville
Fairfield Inn Knoxville/East Hotel
Fairfield Inn Knoxville/East Knoxville
Fairfield Inn Suites Knoxville/East
Fairfield Inn Suites by Marriott Knoxville/East
Fairfield Inn & Suites by Marriott Knoxville/East Hotel
Fairfield Inn & Suites by Marriott Knoxville/East Knoxville

Fairfield Inn & Suites by Marriott Knoxville/East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 871 reviews
Rating 8 - Good. 300 out of 871 reviews
Rating 6 - Okay. 115 out of 871 reviews
Rating 4 - Poor. 56 out of 871 reviews
Rating 2 - Terrible. 23 out of 871 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alison

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The woman who checked all of us in was rude, snippy and just not very nice at all!!!
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was okay. Breakfast was good. Hotel was clean. Was quite disappointed the Elevator was out of service. Feel like that should have been advised prior to booking as I had to carry all my luggage up and down the stairs...
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Travelled with group
Liked: Staff & service
The hotel was adequate, but not great. The elevator was out, but fortunately we were given a room on the 1st floor. One bedside light bulb was out, the bathroom door could not be closed all the way, but it was secure, and there was an odd smell in the bathroom. Breakfast was done well and the staff was helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Kathy J De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer, Garrison

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff but dark, shabby, outdated
Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Stayed 1 night in Aug 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Breakfast was good. Wish the truck/trailers would park in the back as it took up most of the front parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was well located off of Rt 40. It could use some new towels but the staff were all lovely and the breakfast delicious
Stayed 1 night in Aug 2025

10/10 Excellent

joe

Stayed 1 night in Aug 2025

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property looked unkept from the outside. The landscaping needed a lot of work and there was a lot of weeds, which is not what you want to see when you pull up. The inside was clean. The interior just wasn’t what I expected from previous days with Marriott. The room was fine. Though the environment in the room felt damp.
Stayed 1 night in Aug 2025

10/10 Excellent

Sunil

Business traveller
Liked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Goeun

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not going back here again
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Did not go to breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Hannah

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Winston

Travelled with partner
Disliked: Amenities
Was very disappointed in this property, my wife and I had been travelling for 13 hrs that day, had been anticipating our arrival to what we considered nice hotels under the Marriott- Fairfield Brand..Nope.. here are a few items that we were faced with upon arrival. Terrible odour upon entering the lobby, poor lighting in the room,wore out furnishings in the room, closet doors stuck,microwave didn’t work,,fan in the washroom didn’t work,felt like we were having a shower in a fog/ steam room/ tub didn’t drain during this process I mean water levels way over your ankles,ironing board opened then hit the floor…. Really Marriott,.And pre paid nearly $175.00 for this room, Spoke with the front desk and was advised to call Expedia.. We Will. Needless to say Enter At Your Own Risk..Winston & Sherry.
Stayed 1 night in Jul 2025

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was very clean, the landscaping is poor but it seems like they have been trying to remodel. The inside of the hotel was very clean and up to date. We stayed for a ball tournament with a family of 4. Breakfast was on point just wished they served till 10 so they have options of sleeping in.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My room was constantly wet feeling. Also, there was a large hole in the wall near my window.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Rough around the edges

Honestly, a little rough for a Fairfield Inn. Grounds covered with weeds, no AC in the hallways, smell of chlorine in the lobby.
Stayed 1 night in Jul 2025

10/10 Excellent

TATIANA ECHAVARRIA

Stayed 1 night in Jul 2025