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Fairfield Inn & Suites by Marriott Knoxville/East

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Knoxville/East

Lobby
Property amenity
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1551 Cracker Barrel Ln, Knoxville, TN, 37914
  • Place, Chillhowe Park
    ‪6 min drive‬
  • Place, Knoxville Zoo
    ‪6 min drive‬
  • Place, Knoxville Center
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very good, 1,000 reviews
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includes taxes & fees
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About this property

Fairfield Inn & Suites by Marriott Knoxville/East

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
Fairfield Inn & Suites by Marriott Knoxville/East offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Knoxville/East. During your stay, you'll be close to Ruggles Ferry Golf Course. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from University of Tennessee and 13 minutes from Knoxville Convention Center
Fairfield Inn & Suites by Marriott Knoxville/East offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Knoxville/East also features laundry facilities, express check-out, and a front-desk safe. Self parking is free.

This 3-star Knoxville hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Hotel Knoxville/East
Fairfield Inn Knoxville/East
Fairfield Inn Knoxville/East Hotel Knoxville
Fairfield Inn Knoxville/East Hotel
Fairfield Inn Knoxville/East Knoxville
Fairfield Inn Suites Knoxville/East
Fairfield Inn Suites by Marriott Knoxville/East
Fairfield Inn & Suites by Marriott Knoxville/East Hotel
Fairfield Inn & Suites by Marriott Knoxville/East Knoxville

Fairfield Inn & Suites by Marriott Knoxville/East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 890 reviews
Rating 8 - Good. 300 out of 890 reviews
Rating 6 - Okay. 120 out of 890 reviews
Rating 4 - Poor. 57 out of 890 reviews
Rating 2 - Terrible. 23 out of 890 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

karen

Stayed 1 night in Dec 2025

10/10 Excellent

Yordany

Stayed 1 night in Dec 2025

10/10 Excellent

Krysten

Stayed 1 night in Dec 2025

6/10 Okay

MORGAN

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and tidy. Breakfast area was neat. Breakfast food was fresh and presented nicely.
Stayed 4 nights in Nov 2025

10/10 Excellent

Daewoo

Stayed 1 night in Nov 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities
Clean room, quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are clean and staff is always pleasant. Always enjoy our stay here
Stayed 2 nights in Dec 2025

6/10 Okay

Bascom

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We had a late check-in (1:30 a.m.) and it was quick and efficient once the clerk responded to the bell (was probably napping in the back - I would have been). Two queen beds were exactly what we expected, with basic amenities like coffee and iron/board available (didn't use the coffee machine since they had it down in the lobby). Location was next to the interstate, which was convenient and made the hotel easy to locate, but it had continuous traffic making it a bit noisy, so if you're a light sleeper, we would not recommend this location without earplugs/headphones. Lots of local restaurants/gas stations within walking distance and just on the eastern edge of Knoxville (about five miles east of the Holston River). Inoperable elevator was somewhat inconvenient since we were on the second floor and have issues with our knees, but we managed during our four day stay (I would have expected this to be an emergency repair, but maybe the holiday impeded the maintenance needed). The bathroom had mold on the shower curtain and on the edges of the tub, which is unacceptable to my spouse who is a cleanliness fanatic and surprised that this Marriott property would exhibit such an oversight (we actually purchased Clorox cleaner and sprayed the areas of concern). Reported this to the manager and the curtain was replaced, but the mold was still present when we did our deep cleaning. An older property that was obviously renovated recently but still reflected some of its past history.
Stayed 4 nights in Nov 2025

8/10 Good

Christy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The elevator was broken while we were there, but the staff were friendly and helpful. The room was clean and the hotel was reasonably priced.
Stayed 2 nights in Nov 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
Yes, clean and the staff was very accommodating.
Stayed 1 night in Nov 2025

8/10 Good

William

Stayed 2 nights in Nov 2025

6/10 Okay

Maurice

Travelled with family
Disliked: Cleanliness, staff & service
The elevators were broken and the shelf in the shower was hanging off the wall. The room was dusty and the day clerk was rude.
Stayed 1 night in Nov 2025

10/10 Excellent

J Andrew

Stayed 1 night in Nov 2025

4/10 Poor

Edna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in need of serious updating. Mold and rust spots all over. The elevator was broken and the pool was out of order.
Stayed 2 nights in Nov 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities
Staff was great!!
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Elevator out of service, pool out of service. Room needed maintenance. Bed was uncomfortable. Breakfast was lame and coffee was Luke warm. A lot of truck noise from the Freeway. Overall, a very underwhelming stay.
Stayed 1 night in Nov 2025

10/10 Excellent

neil

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff was awesome.
Stayed 1 night in Nov 2025

4/10 Poor

Nickoya, Saint Johns

Disliked: Property conditions & facilities
This Marriott was not what I am accustomed to. The elevator was not working. The room was decent, it took 20 to check out and there were 3 employees at the counter. Two of the individuals didn’t even give eye contact and left the checking out process to a new employee who was having a hard time on the phone. I felt bad for her. I would not recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Korina

Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities
Well paying over $200 per night, there was no room service unless you ask for it. The check in staff don’t tell you about this, there is a sheet of paper with the notice on it and you are expected to see it as you check in. It was tucked away at the corner of the counter with artificial flowers in front of it.
Stayed 2 nights in Oct 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on! Comfortable beds, clean room, kind staff, - would go again!!
Stayed 1 night in Oct 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional.
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs some updates and the elevator is STILL broken. I had seen it was broken from reviews a month ago, but assumed it would be fixed. It was not! The hotels in this area are mainly catering to truck drivers and tourists just passing through. It's not ideal for business travel.
Stayed 3 nights in Oct 2025