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Hilton Knoxville

3.5 star property

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Photo gallery for Hilton Knoxville

Al fresco dining, open daily
Property video
Superior Room, 2 Queen Beds, City View
Meeting facility
Breakfast, lunch, dinner served; southern cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
501 W Church Ave, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪3 min walk‬
  • Place, Market Square
    ‪3 min walk‬
  • Place, World's Fair Park
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Multiple Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, City View

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(166 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Interior entrance
Crowne Plaza Knoxville Downtown University by IHG
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,001 reviews
The price is €113
includes taxes & fees
1 Feb - 2 Feb
Crowne Plaza Knoxville Downtown University by IHG

About this property

Hilton Knoxville

Hotel with a seasonal outdoor pool, 9-minute walk to University of Tennessee
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Knoxville's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Tennessee. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy southern cuisine while dining at Marble City Kitchen
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Knoxville Convention Center and 9 minutes by foot from University of Tennessee
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Knoxville offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Knoxville. Parking is available for a fee.

Marble City Kitchen - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Firefly - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1077 out of 1837 reviews
Rating 8 - Good. 392 out of 1837 reviews
Rating 6 - Okay. 225 out of 1837 reviews
Rating 4 - Poor. 77 out of 1837 reviews
Rating 2 - Terrible. 66 out of 1837 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a beautiful downtown area
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Stayed 2 nights in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Stayed 1 night in Oct 2025

10/10 Excellent

dyanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location can walk to most things or grab public transportation nearby. Breakfast was included and was a great portion and very good quality.
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bartender were both top notch
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2025

6/10 Okay

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for first Friday. It was convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff nice restaurant.. great outdoor space
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall location to the downtown entertainment area and to the university.
Stayed 3 nights in Sep 2025

10/10 Excellent

Davina

Stayed 1 night in Oct 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
hotel was somewhat empty, we one of if not the worst views possible.
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly, great location and nice room
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer Copeland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful places to stay in Knoxville

Everything was very neat and tidy, and the staff was super friend
Stayed 1 night in Sep 2025

2/10 Terrible

Corinne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

This place was horrible ! Smelled like animals in the room ,shower bathroom was dirty hair in the corners 😡the ice machine is on every other floor along with the microwave! I would never stay here again !! Oooh and the air conditioning did not work !!!
Stayed 1 night in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
When we got there on Friday they decided to do a software update that totally crashed the system which may check in extremely annoying and long seems like anybody with any sense would've done a software update earlier in the day and not on a weekend. But since when did corporation so much sense
Stayed 2 nights in Aug 2025

8/10 Good

Jeff

Stayed 1 night in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Close to everything
Stayed 1 night in Sep 2025

8/10 Good

Jamie R

Stayed 1 night in Sep 2025

2/10 Terrible

Etosha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation was confusing with what we were told by hotel staff and what was posted in the parking garage. Other than that, the property was good but average compared to other hotels in this price range. Good but nothing special. The staff at check in were very nice and explained the parking situation after a few questions.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting UT so it was close to campus. Staff was super friendly and helpful. Only thing I didn't like was the tub shower vs a regular walk in. I didn't ask to change rooms but I bet they would have accomdated me if I had asked.
Stayed 1 night in Sep 2025