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Feniks Main Square by Fragola Collection

4.0 star property

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Royal Apartment, 1 Bedroom, Kitchenette, City View
Royal Apartment, 1 Bedroom, Kitchenette, City View
Premium Studio, 1 King Bed with Sofa bed, Kitchenette, City View | Living area
Premium Studio, 1 King Bed with Sofa bed, Kitchenette, City View
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
ul. Swietego Jana 2, Kraków, 31-018
  • Place, Main Market Square
    ‪1 min walk‬
  • Place, St. Mary's Basilica
    ‪2 min walk‬
  • Place, Cloth Hall
    ‪2 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Signature Studio, Hot Tub, Courtyard View

Signature Studio, Hot Tub, Courtyard View | Living area

Signature Studio, Hot Tub, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Studio, 1 Queen Bed with Sofa bed, Kitchenette, City View

Executive Studio, 1 Queen Bed with Sofa bed, Kitchenette, City View

Executive Studio, 1 Queen Bed with Sofa bed, Kitchenette, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio, 1 King Bed with Sofa bed, Kitchenette, City View

Premium Studio, 1 King Bed with Sofa bed, Kitchenette, City View

Premium Studio, 1 King Bed with Sofa bed, Kitchenette, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Apartment, 2 Bedrooms, Non Smoking, City View

Premium Apartment, 2 Bedrooms, Non Smoking, City View

Premium Apartment, 2 Bedrooms, Non Smoking, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Terrace, City View

Deluxe Studio, 1 Queen Bed with Sofa bed, Terrace, City View

Deluxe Studio, 1 Queen Bed with Sofa bed, Terrace, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio, 1 Queen Bed

Classic Studio, 1 Queen Bed | Private kitchenette

Classic Studio, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Queen Bed, Terrace, City View (1)

Deluxe Studio, 1 Queen Bed, Terrace, City View (1) | Private kitchen

Deluxe Studio, 1 Queen Bed, Terrace, City View (1)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Apartment, 1 Bedroom, Kitchenette, City View

Royal Apartment, 1 Bedroom, Kitchenette, City View

Royal Apartment, 1 Bedroom, Kitchenette, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Queen Bed, Balcony, Courtyard View

Deluxe Studio, 1 Queen Bed, Balcony, Courtyard View

Deluxe Studio, 1 Queen Bed, Balcony, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Queen Bed, Terrace, City View

Deluxe Studio, 1 Queen Bed, Terrace, City View | Balcony

Deluxe Studio, 1 Queen Bed, Terrace, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom, Kitchenette

Family Apartment, 1 Bedroom, Kitchenette

Family Apartment, 1 Bedroom, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom, Kitchenette, City View

Family Apartment, 1 Bedroom, Kitchenette, City View | Living area

Family Apartment, 1 Bedroom, Kitchenette, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Terrace, City View

Family Apartment, 2 Bedrooms, Terrace, City View

Family Apartment, 2 Bedrooms, Terrace, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 6 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds, 3 Single Beds, 1 Large Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite, 1 King Bed, Non Smoking, Kitchenette

Luxury Studio Suite, 1 King Bed, Non Smoking, Kitchenette | View from room

Luxury Studio Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms, Bathtub, City View

Luxury Apartment, 2 Bedrooms, Bathtub, City View | Bathroom

Luxury Apartment, 2 Bedrooms, Bathtub, City View

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Feniks Main Square by Fragola Collection

Along with limo/town car service, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Feniks Main Square by Fragola Collection offers 15 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This Kraków hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Our customers tell us they can't get enough of Feniks Main Square by Fragola Collection's great location. During your stay, you're just a quick walk from Main Market Square. Free WiFi in public areas, breakfast (surcharge), and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage, and limo or town car service
  • Guests have great things to say about the helpful staff and the location
  • Steps from Main Market Square and Royal Road
  • Airport shuttle service available for a fee
Feniks Main Square by Fragola Collection offers its guests multilingual staff, tour/ticket assistance, and limo service. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily breakfast to-go available 8:00 AM to 10 AM for a fee: PLN 50 for adults and PLN 50 for children

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path to lift

More

  • Art Deco architecture
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Washing machine

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 1000 per accommodation, per stay
  • A damage deposit of PLN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately PLN 50 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property is professionally cleaned
Feniks Main Square by Fragola Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Feniks fragola Apartments Apartment Krakow
Feniks fragola Apartments Apartment
Feniks fragola Apartments Krakow
Feniks fragola s Krakow
Feniks fragola Apartments Hotel
Feniks fragola Apartments Kraków
Feniks fragola Apartments Hotel Kraków

Feniks Main Square by Fragola Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 469 reviews
Rating 8 - Good. 98 out of 469 reviews
Rating 6 - Okay. 16 out of 469 reviews
Rating 4 - Poor. 5 out of 469 reviews
Rating 2 - Terrible. 9 out of 469 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay, perfect location
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment in an excellent location was ideal for visiting the sights of Krakow, literally by The Old Town Square so loads of places to eat. Would definately stay here again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Shaheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Andrea

Liked: Amenities, property conditions & facilities
Great location and beautiful view
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful and friendly, the apartment was modern and very comfortable. Very reasonable for such a great location. Would definitely stay again!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing apartments, great location, reasonably priced!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartments, clean, quiet and location is perfect .
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

agathe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Krakow
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding - helpful staff, excellent location, everything you need
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Very nice room, very nice area
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was very central with lots of options around
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the square in the old town. The apartment was clean, spacious and just what we needed for our trip. I can't fault it and would definitely visit again.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to be……great location and stunning apartments
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the square. Central location and felt really safe.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was very clean. It was beautifully decorated. Very well situated in the Old Town.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our 1st time in Poland. It afforded easy access to all the popular sites and venues.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Shimrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it!

Wonderful location and great staff 10/10 Hope to visit again next time we’re in town.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Great apartment which exceeded our expectations!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, apartment was great for the 4 of us, lovely balcony
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Amazing

Absolutely amazing place to stay in the city center. Short walk to anything you would need such as restaurants, coffee shops and shopping.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful room. We stayed in the studio apartment and it looked exactly like the photos, wonderful!
Stayed 3 nights in Sep 2022