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4.4 out of 5

"A great hotel in a great location. " More

By a verified traveller on Mon 02 Oct 2023

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Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€106* Per night/room 19 Jun - 20 Jun

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Grand Ascot Hotel's great location. During your stay, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Within a 10-minute walk of Main Market Square and Royal Road
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Grand Ascot Hotel ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Ascot Hotel

Everyone (8) Couples (8) Family (2)
5 out of 5
A great hotel in a great location.

Posted by on 2 Oct 2023

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Comment from Hotel Management

4 Oct 2023 by gab

Dear Guest,Thank you for your kind words following your recent stay with us at Grand Ascot Hotel. We are happy to read that you enjoyed hotel and location. We all look forward to welcoming you back again soon.With kind regards,Gabriela / Reception Shift Manager Grand Ascot Hotel****

5 out of 5
Everything to a very high standard. Staff very helpful. Rooms extremely comfortable & clean. Lovely comfortable bed & very good shower in ensuite. Only slight criticsm was that we could only find one English language TV channel. Good breakfast each morning - something to suit everyone including a hot selection.

Posted by on 8 Oct 2019

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4 out of 5
Quiet location with easy access to town and tourist sites. Good-sized room with expected facilities.

Posted by on 29 Sep 2019

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4 out of 5
Excellent location, spotlessly clean, friendly, helpful staff

Posted by on 22 Jul 2019

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5 out of 5
New and clean hotel. Near everything.

Posted by , from Helsinki on 28 May 2024

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Comment from Hotel Management

31 May 2024 by Karolina

Dear Guest,We are delighted to learn that you enjoyed your recent stay at Grand Ascot Hotel and would like to thank you for taking time to write about your experience. We look forward to welcoming you back in our hotel.With kind regards,Karolina / Acting Reception Shift ManagerGrand Ascot Hotel****

5 out of 5
We liked breakfest, room, bed

Posted by on 30 May 2023

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Comment from Hotel Management

31 May 2023 by gab

Dear Guest,Thank you for taking the time to leave your positive feedback. We are thrilled to hear that you had a pleasant stay and enjoyed room and breakfast. We hope to welcome you back to the Grand Ascot Hotel soon. Kind regards, Grand Ascot Hotel****

4 out of 5
Kaunis hotelli hyvällä sijainnilla.

Posted by on 11 Apr 2023

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Comment from Hotel Management

13 Apr 2023 by gab

Dear Guest,Thank you for your rating. See you next time.All the best!With kind regards,Grand Ascot Hotel****

3 out of 5
Hyvä aamiainen. Ikkunoiden huono äänieristys. Remontti vastapäisessä talossa häiritsi aamukuudesta alkaen. Pienehkö huone.

Posted by on 16 Nov 2019

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5 out of 5
Erinomainen aamiainen, osaava ja avulias, englanninkielentaitoinen henkilökunta, siisti, tilava huone, kivan saunaosaston käyttö sisältyi huonehintaan. Raitiovaunupysäkille 5 minuutin kävely, vanhaan kaupunkiin reilun vartin.

Posted by on 9 Nov 2019

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4 out of 5

Posted by on 11 Oct 2019

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Property Features

Grand Ascot Hotel offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Grand Ascot Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Kraków hotel is smoke free.

  • 62 guestrooms or units
  • Conference rooms
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kraków Łobzów Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Ascot Hotel offers 62 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Ascot Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PLN 80 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 70 for adults and from PLN 70 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way)
  • Self-parking fee: PLN 100 per day
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Ascot Hotel Krakow
  • Grand Ascot Krakow
  • Grand Ascot
  • Grand Ascot Hotel Hotel
  • Grand Ascot Hotel Kraków
  • Grand Ascot Hotel Hotel Kraków

You should know

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.