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Polonia Hotel

3.0 star property

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Photo gallery for Polonia Hotel

City view from property
City view from property
Premium Double Room
Lobby
Daily buffet breakfast (PLN 65 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, St. Mary's Basilica
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Polonia Hotel

Hotel with a bar, 8-minute walk to Main Market Square
This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Other amenities include limo/town car service, a computer station, and tour/ticket assistance.
Polonia Hotel offers 55 accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of Polonia Hotel's great location. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the location and the breakfast
  • 8 minutes by foot from Main Market Square and a 5-minute drive from Wawel Castle
  • Dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 3 meeting rooms and limo/town car service. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and a front-desk safe are also featured at Polonia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (PLN 70 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Cribs (infant beds) are available for PLN 60 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per day
  • Rollaway bed fee: PLN 150.0 per day
  • Hosted evening meal: PLN 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number PL6760007850
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Polonia Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 293 reviews
Rating 8 - Good. 90 out of 293 reviews
Rating 6 - Okay. 24 out of 293 reviews
Rating 4 - Poor. 11 out of 293 reviews
Rating 2 - Terrible. 2 out of 293 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
I did find the noise from the trams passing by annoying at first, but soon tuned them out. Everything otherwise was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lori, Manchester

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Great location, good ambience
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient,Excellent breakfast.The only thing missing was fridge in the room
Stayed 7 nights in Sep 2025

6/10 Okay

Antoni

Travelled with partner
Liked: Staff & service
We liked the approximty to the tran station and Rynek We didn’t like that we only got one key to the room
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service
charming as it gets.
Stayed 3 nights in Sep 2025

10/10 Excellent

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Grainne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing…. Friendly , helpful and professional
Stayed 2 nights in Aug 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service

Great location.

Room was spacious, bed was comfortable but the pillows were way too soft and went flat immediately. Breakfast was fine, decent selection. Front facing rooms hear the trams and they can be loud. Great location for the old time, train station and large shopping mall, all easy walking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Denis

Stayed 3 nights in May 2025

10/10 Excellent

Askold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Even better the second time

This was our second stay at Hotel Polonia and it was even more wonderful than our previous visit two years ago. Service is courteous and polite. All of our questions were answered cheerfully and accurately. Location cannot be beat. If traveling by train, Krakow Główny station is a short walk. Public transportation is right outside the door to take you to the area of Schindler's factory, the botanic gardens and Jewish quarter. Old Town is a quick walk across the park. Breakfast is exceptional. Hot and cold foods, pastries etc. In my opinion, staying in a hotel that is over 100 years old, has the charm of times gone by speaks for itself. Our room was extra special it was noted and very much appreciated. When in Krakow, we will stay at Hotel Polonia again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good value hotel

Pros: location and hotel restaurant are excellent Cons: noise from trams and cars, not for light sleepers
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremiah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! so close to Galleria and the main square!
Stayed 1 night in Aug 2025

10/10 Excellent

Mathew

Stayed 1 night in Aug 2025

10/10 Excellent

Mrs N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel, fantastic staff and perfect location

I am blown away by this amazing hotel - the location, rooms, staff! I am surprised this is rated as a 3 star hotel - it has all the beautiful qualities of a superior hotel. We had to leave at 4 am and restaurants staff allowed us to pack our own breakfast to go and it meant the world. Not only that, they also offered juice and water as we were leaving (as part of our breakfast to go). I really appreciate your kindness and helpfulness and can’t wait to be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow

Nice location to explore Krakow, not the best to come by car
Stayed 1 night in Jul 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to explore the old city centre and 5 minute walk to train station. Nice old hotel with large rooms. A little loud being on a main street with train line.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great...very easy walk to Old Town. Breakfast is worth it!!
Stayed 2 nights in Jun 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Shopping Mall across for hotel. Walk through mall to get to train station. Guided tours pick up about 80m from hotel. Good size room. Very clean. Slept well. Can hear the trams at night but lucky for me I am not a light sleeper. Did not go for the breakfast option as we were out early every morning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Stayed 4 nights in May 2025

10/10 Excellent

Aleksander, Ruislip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for old town and train and bus station.
Stayed 1 night in May 2025