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Citadines Kuta Beach Bali

5.0 star property

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Photo gallery for Citadines Kuta Beach Bali

Bar (on property)
Restaurant
Business centre
Outdoor pool, free pool cabanas, pool umbrellas
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Pantai Kuta, Badung, Kuta, Bali
  • Place, Kuta Beach
    ‪1 min walk‬
  • Place, Beachwalk Shopping Center
    ‪7 min walk‬
  • Place, Poppies Lane II
    ‪7 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪13 min drive‬

Room options

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27 Jun - 28 Jun
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About this property

Citadines Kuta Beach Bali

At Citadines Kuta Beach Bali, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Citadines Kuta Beach Bali offers 194 air-conditioned accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the overall property condition at Citadines Kuta Beach Bali. During your stay, you're just a quick walk from Kuta Beach. Enjoy features like free valet parking, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Steps from Kuta Beach and 5 minutes by foot from Beachwalk Shopping Center
  • Airport shuttle service available for a fee
Citadines Kuta Beach Bali offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and 2 meeting rooms are available. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Citadines Kuta Beach Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuta hotel.

Citadines Kuta Beach Bali has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • Lift

More

  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Kuta Beach Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 242000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Kuta Beach Bali Aparthotel
Citadines Bali Aparthotel
Citadines Kuta Beach Bali
Citadines Bali
Citadines Kuta Beach Bali Kuta
Citadines Kuta Beach Bali Hotel
Citadines Kuta Beach Bali Hotel Kuta

Citadines Kuta Beach Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 998 reviews
Rating 8 - Good. 402 out of 998 reviews
Rating 6 - Okay. 113 out of 998 reviews
Rating 4 - Poor. 48 out of 998 reviews
Rating 2 - Terrible. 25 out of 998 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Muhammad

Disliked: Cleanliness, property conditions & facilities

Think 100 times before you book

Not as good as other Citadines properties world over.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
まず立地が素晴らしかったです。 スタッフの方々も本当に優しくて親切で、ランドリーでドライの方に移す時間がなかった時も、やっておいて、その後袋に入れておいて下さいました。 屋上からは海が見えて綺麗でバーもあります。 次来た時も泊まりたいと思いました
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Japanesegirl

Liked: Cleanliness, amenities
スタッフの対応、部屋の清潔さ、施設の充実さ全てにおいて完璧でした。 しいというなら、普段威力が強いシャワーを使う私にとっては、水圧が物足りないと感じました。 でも、普通の方は気にならないと思うので、お勧めします！
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome hotel

One of the best hotel to stay in while in Bali.It has everything youl ever want.Beautiful ocean view from the roof top with a swimming pool,bar and restaurant with amazing service from the staff.1 minute walk to the beach with beautiful surf.Shopping centers,spa,restaurants is just around the corner...hope to stay here again on our next trip to Bali...
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

siavash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel just in front of Kuta beach Room is good and clean . Pool was amazing
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here very good location across from the beach
Stayed 5 nights in Jan 2020
Verified

6/10 Okay

Loc

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disgusting Airfreshener!

The hotel is across from the beach. Very busy area, with the traffic it is a wasted of time. The wall is very thin can hear noise or talking from other room and hall way. They also used air freshener in the room when cleaning and in the hallway. The smell is a disgusting and hard to breath. Breakfast is basic. Service is great.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ランドリーサービスを利用しようと考えていましたが、無料でランドリー設備を利用できるようになっていたので助かりました。チェックイン時にフロントスタッフが使い方の概要を教えてくれてありがたかったです。また実際に利用し始めると掃除担当のスタッフの方が洗濯や乾燥が終わるころに受け取りに間に合わないとハンガーにかけてくれていたりビニール袋に洗濯物を入れておいてくれたりして、設備を次に利用したい宿泊客のために配慮してくれて嬉しかったです。どの従業員の方も笑顔で挨拶して対応してくださり、宿泊中はとても気分がよかったです。
Stayed 12 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel, near the airport and the beach.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was awesome and the hotel was exceptionally clean.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

시타딘 수영장만 굿

아ㅡ여기 할말 많은데 일단 공사장뷰 커텐은 열 생각하지마세요 수영장이 꼭대기층이라 그거만 보고가세요 그리고 청소한다고 저녁에도 6시에 청소해버리는 클라스 4박 했는데 괜히 4박 했어요 바닷가 앞이라 좋은건 그냥 서핑이랑 선셋 그 두가지요 스카이라운지에서 보는 바다도 좋구요 조식도 바다를 보면서 했어요 음식은 그냥 그래요 빵이 맛있어요 빵 안먹는데 크로와상처럼 생긴 두가지만..세탁시설 있는데 더러워요 그래도 다 세탁해버렸어요 작은거 하나에 10000루피아 더라구요 그냥 옆에 편의점에서 8000루피아주고 큰거 사서 새벽내내 다 빨아 버렸어요 아차 마사지 절대 받지마세요 너무 못해요 10분도 빼먹고 발마사지 몸마사지 다 가격이 같은대 서비스는 완전ㅜㅜ그냥 바디 마사지 받을걸 직원이 하기 싫었나봐요 젊은 직원이 진짜 화낼뻔 했는데 그냥 꾹 참고 진짜 끝난거야 한번 묻고 확 나와버렸어요 아들하고 둘이 받는건데 너무 화가 나드라구요 차라리 밖에 있는 마사지가 더 잘해요 아무튼 시타딘 나중엔 안가요 돈 좀 더 주고 옆에 가든가 아니면 덜주고 골목쪽으로 가는게 나을거 같아요
Stayed 4 nights in Jan 2020
Verified

4/10 Poor

Raj

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom had a bad sewer smell, hotel room was old, price was too high for this hotel. Very disappointed, would not recommend.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Minda

Liked: Cleanliness, amenities
Very close to the beach! The rooftop is great! Close to the market and Beachwalk Mall. Breakfast overlooking the beach is very nice!
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant and pool were fantastic! The staff gave 1st rate service!
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Jeff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
꾸따 비치, 근처 몰(beach walk mall)와의 접근성이 장점이라는 것 외에는 부대시설은 기대 이하였음
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Pricelevel and nice place to sleep

Hyvä sijainti ja silti rauhallinen paikka nukkua 😴
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

Leanne

Liked: Cleanliness, staff & service
Disliked: Room comfort

Too Noisy with lovely views

Paper thin walls, extremely noisy, beds are very very hard and uncomfortable, staff very friendly, pool has no shade but great views, definitely wouldn’t recommend this hotel.unable to get any sleep due to Thin walls LOUD Occupants.
Stayed 9 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
The location was good, the service was very average
Stayed 9 nights in Dec 2019
Verified

2/10 Terrible

Simon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Extremt lyhört.

Min värsta hotellupplevelse på länge. Man hör allt på hotellet. Väggar och dörrar verkar vara gjorda av plast. I kombination med Känslan att det bodde många fler personer i varje rum än vad det borde och det var livat från tidig morgon till sen kväll, även städarna förde liv när de städade. Hotellet borde generellt kolla sina övervakningskameror oftare och ha lite koll vad som händer på deras hotell. Det är stökigt. Bad om glutenfritt bröd och fick inte det trots förvarning och blev beskylld för att inte säga till i tid. Poolen på taket var fin och trevlig takterass. Man får dock inte låna handdukar för att bada i havet 50m från hotellet.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
The swimming pool and the roof top bar. Central location.
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

hotack

Liked: Staff & service, property conditions & facilities, room comfort

루프탑 선셋이 훌륭해요

직원들 친절하고 해변에서 가깝고 바로 옆에 미니마트가 있어 이동 동선이 짧은 부분이 가장 큰 장점. 단점은 수영장 물이 탁하고 태닝베드 패드가 때가 타서 눕기가 싫고 정도입니다.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Alex

Liked: Staff & service, amenities
Dusche kalkig, aber wahrscheinlich normal hier in Bali. Immer nach der Zimmerreinigung war die Klimaanlage auf 20°C heruntergestellt, da der housekeeper das Zimmer mit offener Tür putzen muss und das Zimmer bei gleicher Temperatur lassen will. Ich vergass auf 25°C zurückzustellen und war am nächsten Tag verkältet, lag vielleicht auch an etwas anderem (Ausgang, etc.) aber trotzdem. Hotel hat auf jedenfall ein super Roof Top Restaurant und Swimming Pool wo man den Sonnenuntergang betrachten kann. Das Morgenessen war super. Es war ein All you can eat von 06 - 10 Uhr morgens.
Stayed 10 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing , nice sidewalk, market, beach area. Swimming pool so beautiful.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

YUJIchansan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二回泊まりましたが、コスパ、ロケーション最高です。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a big small and no free breakfast. But the amenities and staff are really good!
Stayed 1 night in Nov 2019