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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
41-inch TV with cable channels
Free daily full breakfast
Front of property
Suite, 2 Double Beds, Accessible, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(58 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby
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includes taxes & fees
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About this property

Quality Suites Lansing West

Hotel in Lansing with free breakfast and a fitness center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Quality Suites Lansing West gets high marks from our customers. During your stay, you'll be within walking distance of Horrocks Farm Market. Free WiFi in public areas, free self parking, and a gym are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 10 minutes by foot from Horrocks Farm Market and a 3-minute drive from Lansing Mall
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served daily. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites Lansing West. Free self parking is available.
Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Angela

Stayed 1 night in Nov 2025

4/10 Poor

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel
Brown stains
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Bkft was great and rooms were very comfortable
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

8/10 Good

Heather

Stayed 1 night in Oct 2025

8/10 Good

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restrooms were clean. Staff was nice.
Stayed 1 night in Oct 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness
Room had no bathtub. Switched rooms and trash was not emptied (sanitary napkins in trashcan). Two hours later used bathroom and toilet did not flush Called front desk for plunger. Was informed I had to come and get, only 1 staff member. Toilet still does not flush. Only after 3-4 flushed. Terrible anniversary!
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Was quiet, simply a place to stay. No problem with parking. Took forever to get warm water in the shower, never was “hot”.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jo

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were serval hairs in the tub I took a video
Stayed 1 night in Oct 2025

10/10 Excellent

krystal

Stayed 1 night in Oct 2025

10/10 Excellent

evelyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel when we are in the Lansing area for sporting events, shopping or a quiet weekend get away
Stayed 2 nights in Oct 2025

4/10 Poor

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could hear the men in the room next to us very clearly. Watching sports, yelling, belching etc. We moved into the other part of our room and slept on the hideaway bed. Then in the morning their alarm was going for 2 hours starting at 5am. Will NOT stay here again, or recommend it
Stayed 1 night in Oct 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Lindsey

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Don

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not many choices for breakfast good parking
Stayed 1 night in Oct 2025

4/10 Poor

Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Unfortunately the room wasn’t cleaned to my standards. Tub was dirty and the sink was backed up.
Stayed 1 night in Oct 2025

8/10 Good

Shannon

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Needs more options
Stayed 2 nights in Oct 2025

6/10 Okay

Kimberley

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby area was comfortable and clean. Service was great. The room needed much in upgrades. The bathroom tube and flooring was not clean. The carpet had many stains.
Stayed 2 nights in Oct 2025

4/10 Poor

Shawn

Liked: Room comfort
Disliked: Staff & service
On arrival I requested being moved to a king room as we only needed one bed( our other guest cancelled). The front desk young man was very accommodating as he was " negative one double " on his reservation sheet.Great for both parties. Unfortunately, something went amiss in the exchange and we were awaken at 4:30 am with a poor man toting a suitcare who successfully unlocked our door attempting to enter our room. He quickly saw the error but I was unable to get back to sleep after the disturbance. The front desk did not find this situation as unnerving as I did
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great choice for us.

This hotel was in a safe area, close to the expressway. The room was spacious and confortable. Breakfast included hot foods like scrambled eggs, sausage, and potatoes. Staff were extremely helpful. Staff were very helpful. The lights in the bedroom did not come on, and staff persin suggested looking for a circuit breaker on an outlet. We did indeed find that the GFCI had been tripped on that wall in the living room.
Stayed 1 night in Oct 2025

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