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Empire Lisbon Hotel

3.0 star property

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Photo gallery for Empire Lisbon Hotel

Reception
Standard Twin Room | City view
Property entrance
Lobby lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Avenida Almirante Reis, 130, Lisbon, 1150-023
  • Place, Avenida Almirante Reis
    ‪1 min walk‬
  • Place, Saldanha Square
    ‪13 min walk‬
  • Place, Avenida da Liberdade
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, individually decorated, desk, blackout curtains

Standard Double Room

9.4 out of 10
Exceptional
(23 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Accessible

In-room safe, individually decorated, desk, blackout curtains

Twin Room, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Empire Lisbon Hotel

A bar/lounge, a meeting room, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Empire Lisbon Hotel offers 63 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Empire Lisbon Hotel. During your stay, you're just a quick walk from Avenida Almirante Reis. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Rossio Square and a few minutes from Avenida da Liberdade
  • Airport shuttle service available for a fee
Empire Lisbon Hotel offers its guests a terrace, tour/ticket assistance, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Empire Lisbon Hotel also features a front-desk safe, an elevator, and a water dispenser.

Smoking is allowed in designated areas at this 3-star Lisbon hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 30 per person (roundtrip)
  • Airport shuttle fee per child: EUR 30 (roundtrip)
  • Rollaway bed fee: EUR 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Empire Lisbon Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empire Lisbon
Empire Lisbon Hotel Hotel
Empire Lisbon Hotel Lisbon
Empire Lisbon Hotel Hotel Lisbon

Empire Lisbon Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 889 reviews
Rating 8 - Good. 322 out of 889 reviews
Rating 6 - Okay. 73 out of 889 reviews
Rating 4 - Poor. 12 out of 889 reviews
Rating 2 - Terrible. 11 out of 889 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and knowledgeable about the local restaurants and attractions that were within walking distance. The airport shuttle is not available 24 hours as is stated. The breakfast was very good and had many item choices.. The shower was quite relaxing.
Stayed 1 night in Nov 2025

10/10 Excellent

Ney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Really nice hotel and the breakfast had a lot of choices
Stayed 2 nights in Nov 2025

8/10 Good

Roger

Stayed 4 nights in Nov 2025

6/10 Okay

Jack

Liked: Cleanliness, staff & service, amenities
Our room was infested with ants. The staff was able to move us to a different room the next day. Otherwise, the location was convenient. Plenty of local eating options. Too bad it rained most of the time we were there. It would be a good spot to stay between cruise arrival and flight home. The staff was multilingual.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marie Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff very helpful. Very nice hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 3 nights in Oct 2025

8/10 Good

Edyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airflow that is hard to change
Stayed 2 nights in Oct 2025

8/10 Good

Jose, North Vancouver

Liked: Cleanliness
Yes
Stayed 2 nights in Oct 2025

2/10 Terrible

Dlear

Disliked: Cleanliness, staff & service, property conditions & facilities
I normally to write feedback, but this time it is different. Arrived one hours before check-in time, they didn’t allow had to wait until check in time which is fine. But the room wasn’t ready at the check-in time too. The shower in the room didn’t draining the water, I normally take a quick shower and consume very little water. The water was coming out of the bathroom to the bedroom area. I informed the reception about the water drainage issue, he immediately said it is my fault because I booked an accessible room and the showers are designed that way without doors, I explained it has nothing to do with the doors, the issue is with the drainage system. Unfortunately, he insisted that it isn’t fault and can’t do anything. I explained that I don’t want you to change my room, I’m here for the short time leaving early morning but want to let you know that there is a problem with the bathroom, and I believe it is a safety concern to the customers and would damage the floor and walls of the room. At the end he suggested to give me extra towers to lay them on the bathroom floor to absorb the water. Only one lady at the reception was smiling and helping and was trying to find solutions. The other one were unfriendly and very stubborn.
Stayed 1 night in Oct 2025

6/10 Okay

Klaus

Liked: Cleanliness, staff & service
The room was very loud from the Traffic in the street and the room was very, very smal. You can't Take a Seat at the Table snd no space for suitcases in the room. No furnitures on the balcony, therefore noch usable. The breakfast was ok, but the filling was bad.
Stayed 4 nights in Oct 2025

8/10 Good

HYUK

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Corine, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionists were very friendly and helpful. We had an early flight so the hotel offered us a take away breakfast. The breakfast was good with a lot of variety. Very convenient location next to a metro station and a supermarket. The only complaint was the bed that was so lumpy.
Stayed 1 night in Oct 2025

10/10 Excellent

Wioleta

Stayed 3 nights in Oct 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

All the clocks in the reception area and the breakfast area were wrong. That is just laziness! The orange juice was cheap and fake. Portugal has the best oranges in the world, please make natural juice. There was some mould in the bottom corner of the shower and the toilet was dripping all night! Besides that everything was great. The room was spotless, bed was super comfortable and all the staff were nice and helpful. The breakfast was good, maybe could do with a bit more variety, but all the food was fresh and tasty. We would definitely stay there again if we go back to Lisbon. And we would recommend.
Stayed 1 night in Oct 2025

2/10 Terrible

Shania

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a terrible experience at this hotel from the moment we arrived. We arrived late evening our first night and checked in (it was a smooth check-in) but when we got to the room and attempted to connect to the wifi, it kept cutting in and out. When we informed the front desk, they simply responded with telling us to restart our phones and stated “well everyone else’s is working”.. very poor customer service. It is a noisy spot, you can hear the metro/subway underneath the building. We slept with a sound machine and could still hear it. That next morning when I showered, I noticed black mold all over the shower/walls/and ceiling of the bathroom. When we informed front desk they said they would have house cleaning take a look and “try” to move us rooms. We refused to be retuned to that room and informed them no guest should be staying in that room. We went about our day, and upon return they had switched us room, however the room was very subpar again. Dirty bathrooms, grimy and unacceptable presentation. We also tried to get a late checkout on our last day due to a late train to Porto and they said “we cannot accommodate this we are fully booked” despite there being rooms available online for that same night. Not happy with my stay here and I would not recommend to anyone that you stay at this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Zeno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

natasha

Travelled with partner
Liked: Cleanliness, staff & service
Room was a little small but adequate for us to stay. It is a little far from the main areas so we did have to walk or use ride share a lot.
Stayed 3 nights in Oct 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfy bed, good air con, Breakfast -sausages freezing cold and never any cutlery
Stayed 3 nights in Oct 2025

10/10 Excellent

reagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean room and a complimentary breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location steps from Metro station

Wide variety for the breakfast. Cozy room, and great location, steps away from the Metro. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is conveniently across the street from the subway, which we found amazingly easy to use. Excellent breakfast was included. Our room was spotless. Staff member who checked us in was brusque and not friendly, but other than that we had a pleasant stay.
Stayed 3 nights in Sep 2025