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Eurostars Universal Lisboa

5.0 star property
VIP Access

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Lobby
Exterior
Rooftop terrace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪5 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room

A hotel room with a large bed, a blue chair, and a TV mounted on the wall.

Room

  • Sleeps 1

View all photos for Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a wall with a floral pattern.

Room

  • Sleeps 2

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room

9.0 out of 10
Wonderful
(142 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room, River View

7.4 out of 10
Good
(8 reviews)
  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • River view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Room

A hotel room with a large bed, a desk, a blue chair, and a TV on the wall.

Room

  • Sleeps 2

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About this property

Eurostars Universal Lisboa

An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Eurostars Universal Lisboa. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Lisbon Oceanarium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Lisbon Casino and 6 minutes by foot from Vasco da Gama Shopping Centre
  • Airport pick-up shuttle service available for a fee
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Eurostars Universal Lisboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9908
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close October 31.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 988 out of 1299 reviews
Rating 8 - Good. 181 out of 1299 reviews
Rating 6 - Okay. 75 out of 1299 reviews
Rating 4 - Poor. 28 out of 1299 reviews
Rating 2 - Terrible. 27 out of 1299 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, very clean, great rooftop bar, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas Vieira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Guilherme Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to various restaurants, cafes, places to visit and transport links. The hotel is well maintained, has very good facilities and the staff is very friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Goli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timothee

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff Clean rooms Nice roof top Good breakfast
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was very helpful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean lobby and very comfy room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff and very nice hotel. Great location, near waterfront and easy walk to beautiful Lisbon Aquarium, Vasco de Gama Tower, beautiful Vasco de Gama Mall, Lisbon Casino, Lisboa Oriente Metro stop and tons of restaurants!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Judyth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Only thing to make it better, onsite market for snacks and drinks.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities
Excellent stay at Eurostars.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Isaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heather

Staff were very courteous and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poolside looks fantastic, with great view of the bridge Vasco da Gama
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night before flying out. Hotel is very nice, rooms are clean and comfortable. Staff was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, breakfast was excellent, very impressed.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jason R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy rooms, great lighting, was a solo biz traveler and it was perf!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! View from rooftop pool is amazing! Appreciated the bottle of bubbly left for us too, a nice touch 😄
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, excellent breakfast, would recommend this hotel 100 times more!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

james

The room was very clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel with stunning rooftop pool!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samuel

Great property
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service
Clean,modern and comfortable
Stayed 2 nights in Feb 2026