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Mercure Lisboa Hotel

4.0 star property

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Photo gallery for Mercure Lisboa Hotel

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Privilege, Superior Twin Room, 2 Single Beds
Daily buffet breakfast for a fee
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Av. Jose Malhoa, 23, Lisbon, 1099-051
  • Place, Lisbon Zoo
    ‪7 min walk‬
  • Place, Gulbenkian Museum
    ‪15 min walk‬
  • Place, El Corte Ingles Mall
    ‪15 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Privilege, Superior Twin Room, 2 Single Beds

Privilege, Superior Twin Room, 2 Single Beds

Privilege, Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Radisson Blu Hotel
Lisbon City Center
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
4.1 out of 5, Very good, 2,290 reviews
The price is €128
includes taxes & fees
31 May - 1 Jun
Radisson Blu Hotel

About this property

Mercure Lisboa Hotel

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and dry cleaning.
Mercure Lisboa Hotel offers 104 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Lisboa Hotel. During your stay, you'll be within walking distance of Gulbenkian Museum. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at Mercure Lisboa Hotel. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Mercure Lisboa Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 to 16 for adults and EUR 16 to 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: EUR 20

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.

All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults, and EUR 16 to 16 for children
  • Covered self parking fee: EUR 12 per day
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lisboa

Hotel Mercure Lisboa

Lisboa Hotel

Lisboa Hotel Mercure

Lisboa Mercure

Mercure Hotel Lisboa

Mercure Lisboa

Mercure Lisboa Hotel

Mercure Lisboa Hotel Lisbon

Mercure Lisboa Lisbon

Mercure Hotel Lisbon

Mercure Lisboa Hotel Hotel

Mercure Lisboa Hotel Lisbon

Mercure Lisboa Hotel Hotel Lisbon

Mercure Lisboa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 426 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Navroz, OTTAWA

Liked: Cleanliness, amenities
No porter, for a 4 star hotel that should be there. The parki g is not easily accessible. Needed toilet paper and the front desk ask me to go get it from the front desk.
Stayed 5 nights in Feb 2026

4/10 Poor

ZAHIR SADRUDIN, OTTAWA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They advertised parking available. Did not say anything about having to pay for it. There was no porter service for luggage to the room. Getting in and out of parking is a challenge. Very narrow pathway in the basement
Stayed 9 nights in Feb 2026

10/10 Excellent

Kerry

Stayed 1 night in Feb 2026

8/10 Good

Dani, Namur

Stayed 1 night in Nov 2025

8/10 Good

VIRGILIO

Travelled with family
Liked: Amenities
Breakfast doesn’t have good selection of food and taking shower is not the best
Stayed 2 nights in Nov 2025

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient to shops and dining.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, secure parking, friendly bar

Nice clean room, fairly spacious. Great view of planes landing. Friendly reception. It was good to have on-site parking but beware that the parking garage is very tight and is extra to the room booking. Air con was okay but not really cool - okay for October but might be a problem in the summer. Didn't get around to trying out the pool or restaurant but the bar was lovely. 5 min walk to metro and post office. Lots of nearby restaurants. We'd definitely stay here again.
Stayed 4 nights in Oct 2025

6/10 Okay

Roderick

Liked: Staff & service
Disliked: Cleanliness
Good but old
Stayed 1 night in Aug 2025

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
The staff at reception are very overworked and could definitely use a bell hop or concierge to assist with luggage and tourist questions. The policy of not allowing early check in results in a backlog that is frustrating all round. It seems counterproductive to have the foyer full of people, many of whom have been travelling all night, needing to check in all at the same time. My heart goes out to the staff trying to cope day in and out with this situation.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Begona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

mariusz

Good location but very dated building. Bathroom ceilings full of stains and tub full of pink
Stayed 2 nights in Sep 2025

10/10 Excellent

Parth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to main points of interest, but easy to get to from city and airport - was here for a wedding and this worked out very well. great price for a nice hotel!! bathroom is spacious and rooms are clean
Stayed 2 nights in Aug 2025

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

L J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for airport

Several restaurants nearby (next street, when you walk across the bridge) Had to change from our first room because of the smell in the while space when arriving back from evening meal. Reception handled this very smoothly - I just had to go down to swap keys. Love the comfortable chair. Would be better to have two! Swimming pool pleasant and with the roof cover open was easy to access fresh air. Disappointing “restaurant” - the area we thought was a restaurant is only used for breakfasts. Any other food is served in a space off the foyer with only a few tables, the others either high or low coffee style tables. No call button at the bar to alert staff you are waiting. This is a good hotel for short stay with quick journey to the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service at the Front Desk. Thank you to Ms. Luisa. She was very welcoming!
Stayed 1 night in Sep 2025

8/10 Good

Roseshel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Property could use some TLC. Staff was great.
Stayed 3 nights in Sep 2025

8/10 Good

Nancy Martinez

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love the fact that this property is close to transportation bus and train and metro . Not a lot of food options around but the ones around it was pretty good, close to the shopping mall as well The staff is friendly and helpful and the size of the room was pretty substantial. The pool area is nice with the view of the area . The breakfast was good and fresh variety of choices would definitely come back
Stayed 7 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block from major metro transportation. Pool was nice and rooms were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aliash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr

Was great, the hotel was exceptionally good , close to the city centre, all staff were nice and friendly, pool at the top, can’t ask for more.
Stayed 6 nights in Aug 2025

8/10 Good

Manoj

Stayed 1 night in Aug 2025

8/10 Good

Manoj

Travelled with group
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Manoj

Stayed 1 night in Jul 2025

8/10 Good

Evelyn, Darlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was the AC — the temperature was a bit warm, which made me feel uncomfortable due to the hot weather. Apart from that, I really enjoyed my stay. Lovely ambiance, blackout curtains, and no noise in the hallway. The pool was the highlight, but the area around it was a bit messy — a quick tidy-up would make it perfect. The staff were very nice!
Stayed 3 nights in Jul 2025