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Mercure Lisboa Hotel

4.0 star property

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Photo gallery for Mercure Lisboa Hotel

Food court
In-room safe, desk, laptop workspace, blackout curtains
Reception
Indoor pool
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Av. Jose Malhoa, 23, Lisbon, 1099-051
  • Place, Lisbon Zoo
    ‪7 min walk‬
  • Place, Campo Grande
    ‪12 min walk‬
  • Place, Gulbenkian Museum
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Privilege, Superior Twin Room, 2 Single Beds

Privilege, Superior Twin Room, 2 Single Beds

Privilege, Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Lisboa Hotel

Art Deco hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features an indoor pool, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Mercure Lisboa Hotel offers 104 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Lisboa Hotel. During your stay, you'll be within walking distance of Gulbenkian Museum. Free WiFi in public areas, an indoor pool, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Meeting rooms and limo/town car service are available. An indoor pool, a library, and a vending machine are also featured at the business-friendly Mercure Lisboa Hotel. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 11 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 to 15 for adults and EUR 15 to 15 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 15 for adults, and EUR 15 to 15 for children
  • Self parking fee: EUR 11 per day
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Mercure Lisboa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 999 reviews
Rating 8 - Good. 435 out of 999 reviews
Rating 6 - Okay. 105 out of 999 reviews
Rating 4 - Poor. 34 out of 999 reviews
Rating 2 - Terrible. 19 out of 999 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

mariusz

Good location but very dated building. Bathroom ceilings full of stains and tub full of pink
Stayed 2 nights in Sep 2025

10/10 Excellent

Parth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to main points of interest, but easy to get to from city and airport - was here for a wedding and this worked out very well. great price for a nice hotel!! bathroom is spacious and rooms are clean
Stayed 2 nights in Aug 2025

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

L J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for airport

Several restaurants nearby (next street, when you walk across the bridge) Had to change from our first room because of the smell in the while space when arriving back from evening meal. Reception handled this very smoothly - I just had to go down to swap keys. Love the comfortable chair. Would be better to have two! Swimming pool pleasant and with the roof cover open was easy to access fresh air. Disappointing “restaurant” - the area we thought was a restaurant is only used for breakfasts. Any other food is served in a space off the foyer with only a few tables, the others either high or low coffee style tables. No call button at the bar to alert staff you are waiting. This is a good hotel for short stay with quick journey to the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service at the Front Desk. Thank you to Ms. Luisa. She was very welcoming!
Stayed 1 night in Sep 2025

8/10 Good

Roseshel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Property could use some TLC. Staff was great.
Stayed 3 nights in Sep 2025

8/10 Good

Nancy Martinez

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love the fact that this property is close to transportation bus and train and metro . Not a lot of food options around but the ones around it was pretty good, close to the shopping mall as well The staff is friendly and helpful and the size of the room was pretty substantial. The pool area is nice with the view of the area . The breakfast was good and fresh variety of choices would definitely come back
Stayed 7 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block from major metro transportation. Pool was nice and rooms were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aliash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr

Was great, the hotel was exceptionally good , close to the city centre, all staff were nice and friendly, pool at the top, can’t ask for more.
Stayed 6 nights in Aug 2025

8/10 Good

Manoj

Stayed 1 night in Aug 2025

8/10 Good

Manoj

Travelled with group
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Manoj

Stayed 1 night in Jul 2025

8/10 Good

Evelyn, Darlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was the AC — the temperature was a bit warm, which made me feel uncomfortable due to the hot weather. Apart from that, I really enjoyed my stay. Lovely ambiance, blackout curtains, and no noise in the hallway. The pool was the highlight, but the area around it was a bit messy — a quick tidy-up would make it perfect. The staff were very nice!
Stayed 3 nights in Jul 2025

8/10 Good

Marko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lhazey

Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

This was a great place to stay. Room was good size and clean. Breakfast was good. Walking paths and public transport close by. Staff friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay were very good.
Stayed 2 nights in Jun 2025

6/10 Okay

Miroslaw

Stayed 5 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lidia

Friendly customer service
Stayed 1 night in Jun 2025

8/10 Good

Neeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located from the station and the airport. It is safe and comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Dona

Disliked: Staff & service
It was my first solo visit to Lisbon,
Stayed 5 nights in May 2025

10/10 Excellent

laurie, university place

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was great, warm even though end of april,found it was heated, had to myself each time I used it.. About 5 hotels on that block, but block over was metro, underground grocery store and more restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025