See all properties

Novotel Lisboa

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Lisboa

2 restaurants, breakfast served
Lobby
Exterior
Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
  • Place, Campo Grande
    ‪12 min walk‬
  • Place, Marquis of Pombal Square
    ‪2 min drive‬
  • Place, Avenida da Liberdade
    ‪2 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Family Room, 1 Queen Bed with Sofa bed (Family)

Family Room, 1 Queen Bed with Sofa bed (Family)

7.6 out of 10
Good
(61 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

7.4 out of 10
Good
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

8.4 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio
Holiday Inn Lisbon by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,003 reviews
The price is €102
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Lisbon by IHG

About this property

Novotel Lisboa

Hotel with 2 restaurants, near Avenida da Liberdade
This hotel features 2 restaurants, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and conference space. Housekeeping is available on request.
Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Lisboa. During your stay, you'll be within walking distance of Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus 2 restaurants and a poolside bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Avenida da Liberdade and a few minutes from Rossio Square
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2971 square feet (276 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Novotel Lisboa. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bicycle rentals
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,971 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 39 per pet, per day
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 39 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 543
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Reviews

Novotel Lisboa Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

Reviews

8/10 Good

Maria

Stayed 3 nights in Aug 2025

10/10 Excellent

Mai

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Breakfast was fantastic, and the restaurant in the hotel was amazing. Loved this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

VISHAL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I rarely leave negative reviews, but my recent stay at this hotel was frustrating enough that I feel others should be warned. From the moment I stepped into the room, the experience was uncomfortable. AC Not Working: Despite the summer heat, the air conditioning was completely non-functional. I contacted the front desk, but all I got was a vague promise that "someone would look into it" — which never happened. The room felt like a sauna all night. Bad Odor: There was a strong, musty smell lingering in the room — the kind that makes you question whether it had been cleaned properly at all. It was tough to relax, let alone sleep, in such an environment. Dust Everywhere: Dust was floating visibly in the air and had settled on every surface — the desk, bedside tables, even the curtains. It triggered allergies and showed a serious lack of upkeep and cleanliness. Honestly, this hotel needs a serious revamp in terms of maintenance and housekeeping. We couldn't sleep whole night, What could have been a decent stay turned into a regrettable one. I hope management takes feedback like this seriously because the potential is there — it just needs effort and care.
Stayed 1 night in Jul 2025

8/10 Good

Donya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Roderick

Great ! As usual .
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina Tellervo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn’t work. Too much smell from carpets. Looks shady
Stayed 1 night in Jul 2025

8/10 Good

Connie, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast buffet. Fresh ground coffee and you can choose the type of coffee from the machine. There are water refill stations in the lobby. The pool is small and was always busy. There are restaurants and shopping that are walking distance.
Stayed 5 nights in Jul 2025

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Duilia

I sent a message trying to cancel my reservation and no te
Stayed 3 nights in Jul 2025

2/10 Terrible

Nigel

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Jesse

Travelled with partner
Liked: Cleanliness, amenities
the hotel was okay but the AC was not working at all and when i called the front desk they did nothing.
Stayed 1 night in Jul 2025

10/10 Excellent

Joon Hyuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

donna

Liked: Cleanliness, property conditions & facilities, room comfort

Slow to resolve problems with room

The stay was ok overall. It was very hot and the fridge in the room didnt work i complained 4 times before action was taken. Even then they didnt fix it. Just the light bulb worked not the fridge. We stayed 5 nights. It was an inconvience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Clean, and great pool area
Stayed 2 nights in Jul 2025

6/10 Okay

Ali

Travelled with family, Business traveller
Liked: Cleanliness
location
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025

10/10 Excellent

Devrim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well renovated,very clean,good restaurant located on main floor,helpful staff,good location,14min to the Airport,10min walking to the rail stations which you can get on to SINTRA train get there in 33min $6.50 for each,a lots of restaurants one block away,safe area,Sightseeing bus BlueLine stop 16 in front of hotel,you can buy the ticket on bus to explore the Lisbon.
Stayed 3 nights in May 2025

10/10 Excellent

Mohameden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of my staying at the place staff are friendly and helpful i will be back
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If only the Front Desk were welcoming, I would have rated them 5. However, they were not.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15mins from LIS airport, perfect for a stop-over.
Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Hotel rooms were comfortable and as expected for this class of hotel. Breakfast was good. The location was convenient but not much to do around the hotel. It served our purpose well. Easily fixed by a short taxi ride into the old town.
Stayed 3 nights in May 2025

2/10 Terrible

Magnus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kristy

Stayed 3 nights in May 2025