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Novotel Lisboa

4.0 star property

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Photo gallery for Novotel Lisboa

2 restaurants; breakfast, lunch and dinner served
A modern hotel room with a bed, a sofa, a desk, and a view of the city.
A hotel hallway with carpeted flooring, doors labeled 1011 and 1014, and a bright light at the end.
A swimming pool with clear blue water, surrounded by lounge chairs and greenery.
A bar area with hanging glasses, shelves with bottles, and a sign reading 'Pizzotto #Restaurant A Bicycleta.'

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
  • Place, El Corte Ingles Mall
    ‪10 min walk‬
  • Place, Gulbenkian Museum
    ‪12 min walk‬
  • Place, Lisbon Zoo
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

A hotel room with two beds, a desk, a chair, a large window with a view, and a flat-screen TV.

Family Room, 1 Queen Bed with Sofa bed (Family)

7.4 out of 10
Good
(63 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

7.6 out of 10
Good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A modern hotel room with a bed, a desk with a laptop, a TV mounted on the wall, and a hanging coat rack.

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Single Bed

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel Lisboa

This hotel features 2 restaurants, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and conference space. Housekeeping is available on request.
Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Lisboa. During your stay, you're just a quick walk from Gulbenkian Museum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a poolside bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Avenida da Liberdade and a few minutes from Rossio Square
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2971 square feet (276 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Novotel Lisboa. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bicycle rentals
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,971 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 39 per pet, per day
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 39 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 543
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Novotel Lisboa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 427 out of 1004 reviews
Rating 8 - Good. 316 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Italian restaurant close by.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aston

Liked: Amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amerigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Property is undergoing renovations/ upgrade
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amerigo

Liked: Cleanliness
All excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
I had a really nice room and the staff was really helpful
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Adib

Liked: Staff & service, amenities
The best is the attention from the personal. They are very kind and charming. Always very helpful. It was kind of sad most of the hotel was under renovation but I guess they will get a very nice place after they finish it.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

TONI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have children, this hotel is a great place to stay, friendly staff.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Clean, and great pool area
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Breakfast was fantastic, and the restaurant in the hotel was amazing. Loved this hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aidin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Excellent breakfast. Fantastic customer service.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The agent went the extra step to make sure we found the place correctly and showed us to our quarters
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, great to see hotel is doing renovations as the exterior is a bit run down.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Agéssica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under renovation. Noisy during the day. Dirty due to the renovation. Room was okay. And according to the hotel, the agency we hired, in this case this website, should have informed us of the situation.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fousseni

Liked: Amenities
Best Hotel to stay
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Anthony

The property is currently under a major renovation that will be amazing once complete. Rooms are completed so no issues there but all common areas are affected. Restaurant is relocated but food is good. Garage entrance and exit need some attention and had some issues leaving one time but once again staff helped resolve.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohameden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of my staying at the place staff are friendly and helpful i will be back
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15mins from LIS airport, perfect for a stop-over.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and good pricing
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the craziness of the tourism spots, but was close to a hop on/hop off bus stop for convenience.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Elizabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Meals in on site restaurant were very good and reasonably priced
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
All great! Thx so much
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Julio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property in under a massive renovation job and that is very unpleasant for the guests. Didn't see that mentioned on the expedia profile. That would be a red flag to book and would have booked another hotel. AC Works very badly and had to change room to chase a reasonable AC that would work ok but never really did a reasonable job.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Mary-Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly staff
Stayed 2 nights in Sep 2025