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Thornton Hall Hotel and Spa

4.0 star property

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Photo gallery for Thornton Hall Hotel and Spa

Outdoor spa tub
Outdoor spa tub
Property amenity
Room 5
Breakfast, lunch, dinner served; garden views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Neston Road, Thornton Hough, Wirral, England, CH63 1JF
  • Place, The Wirral Country Park
    ‪3 min drive‬
  • Place, Heswall Golf Club
    ‪5 min drive‬
  • Place, Parkgate Seafront
    ‪5 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪45 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room (Garden View)

Executive Room (Garden View)

Executive Room (Garden View)

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Penthouse

Penthouse

Penthouse

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 2

Room 2

Room 2

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 5

Room 5

Room 5

  • Garden view
  • Sleeps 2
  • 1 King Bed

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About this property

Thornton Hall Hotel and Spa

Lakefront hotel with 3 hot tubs and a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Thornton Hall Hotel and Spa offers 62 accommodations with safes and coffee/tea makers. Televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Thornton Hall Hotel and Spa. During your stay, you'll be close to The Wirral Country Park. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Lawns, a fine-dining restaurant with garden views
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Indulge with massages, body wraps, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 14 minutes by car from Chester Zoo and 15 minutes from Cheshire Oaks Designer Outlet
Thornton Hall Hotel and Spa offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the business-friendly Thornton Hall Hotel and Spa. You'll have access to the indoor pool and health club at a partner property. Free self parking is available.

This 4-star Wirral hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 9:30 AM.
Lawns - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Brasserie - This poolside brasserie serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 23.50 for adults and GBP 23.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Lawns

Things to do

  • 3 hot tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 23.50 for adults and GBP 23.50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Thornton Hall
Thornton Hall Hotel
Thornton Hall Hotel Wirral
Thornton Hall Wirral
Thornton Hotel
Thornton Hall Hotel & Spa Thornton Hough, Wirral
Thornton Hall Hotel And Spa
Thornton Hall Hotel Thornton Hough
Thornton Hall
Thornton Hall And Spa Wirral
Thornton Hall Hotel and Spa Hotel
Thornton Hall Hotel and Spa Wirral
Thornton Hall Hotel and Spa Hotel Wirral

Thornton Hall Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 586 reviews
Rating 8 - Good. 155 out of 586 reviews
Rating 6 - Okay. 59 out of 586 reviews
Rating 4 - Poor. 26 out of 586 reviews
Rating 2 - Terrible. 14 out of 586 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Claire

Stayed 1 night in Oct 2025

4/10 Poor

Rick

Stayed 1 night in Nov 2025

6/10 Okay

Aiesher

Liked: Cleanliness
Customer service is hit and miss. The main dining area is nice but again the food quality is hit and miss the steak was a cheap cut of meat very chewy but the flavour was good. I ordered a brownie which came almost frozen. The spa is a nice facility but they definitely need to have staff management on busier days. The rooms are okay but terrible lumpy pillows and a little dated. I would probably use the facilities if i lived local but not go out of my way to visit Thornton hall it is very basic i would give 3.5 Stars
Stayed 1 night in Oct 2025

2/10 Terrible

Finley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, felt clean, if slightly dated. The staff are a credit and very friendly and attentive. The spa is pretty good. The only negative, is whilst reasonably priced for a spa hotel, aside from bottles of water in the rooms, everything is an extra. Robes, slippers or rather sandals all have to be paid for, no little gifts in rooms etc. just feels like they want to sell everything else and it’s not cheap for any extras. Breakfast was nice and plenty of choice, parking excellent, room was comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking, spa facilities were lovely and bed was very comfy. Staff were fantastic and would do anything they could to help, make a work stay a lot more enjoyable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole experience was absolutely amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2025

6/10 Okay

Monique

Stayed 2 nights in Sep 2025

8/10 Good

Melanie

Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs C L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a try

For me personally staying on my own i am well looked after and it is nice when staff recognise you. Nothing is too much trouble. I like to come twice a year to relax. I also enjoy having treatments at the spa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Stayed 2 nights in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Chris

Stayed 1 night in Sep 2025

8/10 Good

Jocelyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I booked the hotel for the pool. Good size to do laps with but you have to get there early as it gets full as the morning goes. Only stayed the one night but we had a bottle of wine free which was a nice touch. Nice place, not large but fairly enough grounds. No airconditioning in our room but balcony door and window can be opened. Fairly clean room except for the electric fan which probably havent been cleaned for months with the amount of dirts and dust it has accumulated. It was a warm night and we had doubts using it. Attentive, respectful staff. Good breakfast selection and enough parking spaces. You can see cows grazing in the fields nearby. Will probably come back again but I keep remembering the dirty fan…we’ll see.
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No foos

Service was poor. We were told we couldn’t use the restaurant because there was a private event in and it was to busy.
Stayed 1 night in Aug 2025

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the jacuzzi the most. we also enjoyed breakfast and Ria was very friendly. the house keepers was also accommodating. food was a little expensive. all in all very nice, thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Jayne

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Aug 2025